Pandora Jewelry at Fashion Show Mall offers a generally positive shopping experience, with several staff members providing excellent customer service. Linda D. stands out for her patience and helpfulness, especially when assisting customers in finding new charms and making the process easy and quick. She is praised for her professionalism and friendly attitude, making her a valuable asset to the store. Savanah is also recognized for her attentive and polite service, helping customers select jewelry and putting together bracelets, which enhanced their shopping experience. However, not all reviews are positive. One customer noted the rude and condescending behavior of a staff member, which overshadowed their visit despite the helpfulness of another employee named Stephanie. They expressed disappointment with the customer service at that location and mentioned that the store's cleaning process seemed rushed. Overall, the store has a welcoming atmosphere when staff are attentive and friendly, but experiences may vary depending on the staff member. Customers appreciate the helpful service, quick responses, and the wide selection of charms and jewelry.
Dejon was awesome!! He was very nice and professional, I wasnt sure what charm I wanted but he took his time to take out many options and helped me pick one.
April 2023
I called to have a custom necklace engraved and shipped to Utah. Linda made it SO easy and was super quick. It was my first experience at a Pandora and I’ll be coming back!!
December 2022
My husband and I went there for my birthday gift. Service was great! Savanah was wonderful. Very attentive and polite knew the merchandise helped me put a Christmas bracelet together. Loved it. She showed great customer service! That you Savanah
