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January 2024 by Aisha M. Anderson
I found what I needed and service was great! I always find what I need every time and their business hours fit my schedule.
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January 2024 by S. Brown
Poor Costumer Service. 4 workers on the floor and the store was dead and not one employee said hi or even asked if they could help me with anything after I lapped the store twice. It would be different if they were swamped however they weren't. They were to wrapped up in talking with eachother that I felt like I would be an inconvenience if I interrupted their personal conversation.
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November 2023 by Bryan Jacobs
The cakes here are amazing! I’ve gotten two cakes from here now and both exceeded expectations. Hard place to get to because it’s on the strip, but I’m never disappointed.
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November 2023 by keya williams
I don’t know who is running this place but I am so disgusted with the customer service. If you are waiting in the line they will serve people coming in after you. The thing is they know you’re in the line and don’t care!!! Train your employees better!!! If they see customers in line you help them first!!! I’ll just order what I need from Amazon.11/6/2023 4-4:30
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November 2023 by Mike Tomasello
Great selection, prices and customer service! I lost some balloons before an event and they replaced them with no questions asked.
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November 2023 by Norma Iris Medina
The manager was rude. No help and waited in line for a long time on a Monday.
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August 2023 by Lamar Crosby
I get all my party balloons from here...
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August 2023 by Bella Elis (Bellaelisx)
The women working at the balloon counter on 7/28 at 2pm are all very rude to myself and other customers. Letting us wait in a long line for 10 minutes and then deciding to tell us checkout is at the balloon counter. Why not tell us 10 minutes earlier instead of just letting us sit there??? And I had a pickup order and I had to go get someone myself because nobody was helping me or even letting me know they’d be right there. Worst customer service ever.
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August 2023 by Miesha L.
Jayden at Party City helped with the balloons I needed He was very friendly, knowledgeable and personable! Hope he is here when I need balloons again!
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July 2023 by Jamila A. Cappert
Very good Assortment of party supplies they do A great job with Ballon Bouquets
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June 2023 by Deborah Jersey
In store experience was good. However, ordered Balloon Bouquet for delivery. Delivery was excellent, but was disappointed in the way balloons were arranged. Not much care was put into it ?
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June 2023 by Yvonne Medina
The place was very organized. Noone offered help while there and when we asked they were not sure about inventory. Great look in the store. Needs better customer svc specially from those in charge who were present when we went into the store.
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June 2023 by Andre Harris
Great experience my first time dealing with Party City! Customer service was excellent! I was able to get exactly what I was looking for!!! I will recommend Party City to others!
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June 2023 by Sloe
Store has everything you will generally need for any holiday party, birthday, or those special events. From decorations, to costumes, and ballons, they've got it all.The store wasn't busy so there was one staff member on hand. He did an excellent job and helped me find my decorations and balloon for my daughter's Sweet 16.
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May 2023 by Braden Cox
I have been in the store a few times and it’s always pleasant. Last time I went in Colby was very helpful. But today… he went above and beyond at Party City. I was vibing to a song that was playing over the speakers and I couldn’t get Siri to figure it out. I went to check out my items, defeatedly.But Colby asked if I found everything alright. I replied, “Kinda.. I just don’t know the name of the song playing. It’s a real bop.”He was curious if I used my phone already, and I told him about my predicament. He asked his associate to handle the register and he opened up his phone and went to that speaker. I knew it was near the end of the song, so I was nervous that his endeavor was futile. By the time he arrived at the speaker the song finished. I was bummed.I paid the associate the cash I owed the store for my items. Colby, my song savior, came back and said, “The song is called Pick Up the Pieces by Average White Band.”5 stars. Colby gets 5 Stars.
