-
December 2023 by Maan Vega
The nose pad on my son's glasses broke a week after we picked them up, we went went back, and they fixed it with no problems. The entire staff at the Rampart location is amazing!
-
November 2023 by Melinda E.
I came here to get some glasses and from the looks of it they have a wonderful selection. However, I wasn't able to browse and pick out glasses like I'd like due to the area & the fact ppl steal a lot from this location . Hopefully they do something about this because it's not a pleasant shopping experience. Overall, I give the customer service 5/5 stars .
-
November 2023 by Wendell Collins
I'm finished with covid protocol. This may sound silly of me but I was ask to put every frame I tried on a board so they could be disinfectant. I know it's not much to ask but why are you guys living in the past. I've been to I don't know around 6 or 7 places and no one has ask me to do that.
-
November 2023 by Caren Brasil
I had a very pleasant experience at my appointment. The staff was professional, kind, and patient. Overall outstanding!
-
November 2023 by Richard Ferguson
I just love this location. Everyone is so pleasant and professional. They have the answers to all your needs. Thank you so much!!
-
November 2023 by brian maier
Excellent fabilities and staff. The staff were very friendly and professional.binwould highly recommend people use this location
-
November 2023 by Nikki
Staff was very courteous and polite. I love that I can complete all the paperwork online before the actual appointment, very helpful when you have little ones.
-
November 2023 by Cheryl Mangold
I want to Thank Liz again for all her help. She was very helpful with the iPad that I had to use. She is very nice and patient.
-
November 2023 by Iris Rodriguez
I love the place; staff is very nice and helpful, however this last visit I had to wait 1 hour and 20 minutes to be seen. I arrived 15 minutes earlier. That’s what I did not like and I was very surprised.
-
November 2023 by Khozema Rajkotwala
Very poor choice for frames and very highly priced. Choices on lens coating very highly priced. Also not happy with the additional charge fee of 2.5 %.on credit card Will try other vision places next time.
-
November 2023 by Namnyong Hwang
STEPHANIE at the glasses desk was very friendly and quick along with professionalism in doing what I wanted. I was very satisfied and grateful for her.
-
November 2023 by Goldie Valencia
Front desk associates needed training how to act professionally and use the right tone of voice towards customers/patients.Manager/doctor needed to know the issue first or see how your patients was treated in the front before calling your customers/patients rude.Sahara location has the best people.We have businesses and you will never get treated like this in our locations, whether you dress nicely or not.
-
November 2023 by Alan Berkofsky
I had the pleasure of visiting this store on Rampart a while back for a lost screw in my frame. The lady was so nice and repaired my frame and sent me on my way. I was so impressed that I went and did my annual check-up after I broke my glasses again.My second visit was just as accommodating, if not more than the first. I had the pleasure of working with Dr. Chen. She's a doctor with a down-to-earth personality. I'm happy to have found her.I am a patient for life.
-
November 2023 by audrey mcclure
It was my 9 year old sons first eye appointment. The front staff was very welcoming and the Doctor was very personable. I am not one to leave reviews; however, I highly recommend Pearl Vision and especially this location. The staff joked with my son making him feel comfortable. The Doctor related to my son discussing baseball, ensuring he felt comfortable. Overall, 10 out of 10.
-
November 2023 by Kathy Sasser
Pearle Vision on N. Rampart. Dr Roth is wonderful, very friendly, informative and takes time to to talk and get to know you. Very comfortable and clean atmosphere. Abbigail got me prepared for the Dr. and was very friendly and helpful. Shirley, very sweet and friendly, helped me with picking out frames and getting the best price for me. Definitely recommend Pearle at this location.