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April 2024 by Bonnie Baker
Went here for personal business. Awesome!
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February 2024 by Arturo cobos
Good service
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February 2024 by Shagg Makino
Rented a van three weeks ahead of rental and showed up and they had no vans in the entire district. Would be good if they notified you that they wouldn’t have a car for you instead of traveling out to find that you don’t have a van ??♂️??♂️
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February 2024 by Free-Range Girl
Scary bad.
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December 2023 by G G
One of the guys at the truck check in counter is rude and sour, and the young lady it's super nice
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November 2023 by Esperia 2019
0 stars for these lazy bums ☠️?
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November 2023 by Sanya H.
This place charged me too much. Said i brought the truck back at 11 pm when in actuality it was 11 am. Took pics to prove it but they don't care. Then 1 month later they tried to charge me 59$ for something? Who knows no email nothing. Had to deny those charges as fraud and get a whole new credit card!! Do not use them.
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October 2023 by Fleet Management
Best Penske shop, with friendly and helpful representative
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October 2023 by Ryan Lunstra
Excellent trucks and professional people. Differently would recommend Penske for your moving equipment
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October 2023 by Damaris F.
Thank You Kevin for the 5 Star Customer Service.The truck was top notch compare to Uhaul and brand new all smooth transaction. I don't know why people make it a big fuss it's 29.99 for a truck there insurance is 35.00 a day and 0.59 cents a mile. I was quoted 81 dollars but I went over my miles for 132 miles plus my truck and insurance and still got a 38. Dollar refund. Well deserve only top notch so I did read all the BS. REVIEWS THIS PENSKE LOCATION IS TOP NOTCH THE 1-800 NUMBER LADY DON'T WHAT THEY DOING I GUESS THATS WHY THEY HAVE CHICKEN HEADS ANSWERING THE PHONE BUT THIS LOCATION IS TOP NOTCH
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August 2023 by K Fraser
These guys are the worst at this location. The company I work for leases our trucks from Penske and if it's not one problem we've had with them, its another. Above all is the poor communication in their service department. We had a truck being looked at that took them several days to run diagnostics on. They got back to us with the repairs that were needed and they exceeded our budget at the time, so we asked them to hold off on the repairs for the time being. Instead, they went ahead with the repairs anyway and informed us the truck was ready several days later. When we went to pick up the unit, we were informed that not only was the vehicle not ready, it wasn't even at the Hacienda location. I asked them specifically to inform me over the phone when the unit was ready to save us a trip. We waited nearly two weeks without a single phone call and when I called to get an update, they mentioned the truck had been on-site and ready for over a week. The truck was untouched for so long that the battery had died when we went to pick it up and it required a jump. Communication clearly takes a backseat at this location.
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June 2023 by Silver state Movers
I’ve been going to this location for 7 years!! Never thought to leave a review until Deriyon Shaw!! Mainly!! He always treat me, and my friends well! Trucks are always Full and super clean! Friendly staff! Always stocked with supplies! I haven’t experienced one bad problem with them! Or Penske!! For over the past 10 years! Thank you guys!Mike Dixon! Silver State Movers!
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June 2023 by Don Foster
Nice and easy to rent a nice Box Truck from! The man who checked us in was very friendly!!
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June 2023 by Steve And Me D.
100% disaster of an experience. Got run-around from the Penske call center. Drove to 3 different locations. Promised a resolution at the W Hacienda location. Now going on 4 hours since we tried to pick up our rental truck and car carrier. Finally ready? No, in line for cleaning. Ready now? No. They drove it up with a flat tire on the car carrier. Wonder how much longer this will take. A manager needs to respond to this review/message. To the reader, go to Enterprise or U Haul and save yourself the Penske hassle.
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April 2023 by Desert Eagle Transportation LLC
This place is nothing but issues. They don't service trucks properly, sub units are not available or if they are or they brake down. Bills up way to high... Buy a truck this will be a nightmare for you!
