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January 2024 by Adrian Acevedo Smith
They do a good job on their repairs, but repairs are much more expensive here than they would be in any other shop around the area.
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January 2024 by Dana Saez
Amazing service!!! They were very professional and quick to fix my car issues. Best place around!
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January 2024 by Ian Igleheart
John and his Crew are great. Always have my oil Changes done in a timely manner.
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January 2024 by Daniel Gidez
The 3510 Rancho location is amazing. The staff is competent, they deliver when promised and the Manager (I think) John is a really nice hard working guy you wanna buy him a beer. This location may be smaller than the others but it's one of the best places I've been to for both my cars. 5 star recommendation!
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January 2024 by Maybelline G
Went there to get a second opinion on my front steering arms. Firestone on Craig St. Told me the steering arms were broken and quoted me $1890 to replace. John at Pep Boys said it was the bushing that needed to be replaced and not the steering arms themselves. He quoted me $1700 and said although you should have them done it doesn't have to be done right away. What a relief! So friendly and honest and quick. I will definitely be taking my car there for future repairs! Great service with a smile
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January 2024 by Call Me K.
This Pep Boys was excellent. John and his crew were honest and friendly. They told us what the problem area was and assured us it was something not major. The manager at Firestone mislead us and told us it was something major and they quoted us $200 more than what Pep Boys was asking. They didn't even charge to look at the area. I will definitely be going back for all my business!
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January 2024 by Anneliese May
One day, I was told there was nothing wrong with my vehicle, and 4 days later, the same person said I needed a new engine. That's hard to believe. I can't trust double talk.
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December 2023 by Carol Upton
All the employees were very kind and pleasant to spend time with.
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December 2023 by Chad Laneaux
Great service. No up-selling. Finished repair on time
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December 2023 by Bragg Eastin
Jon is super helpful 10/10 recommend
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December 2023 by Damein M.
TERRIBLE , MISLEADING, UNPROFESSIONAL, WILL GIVE YOU THE RUN AROUND. DO NOT GO HERE! **Also one of the employees tried purposely scrapping my side window against the steel poles and he acted as if I wasn't watching him the entire time obviously he was jealous of the car. The Manager is LAZY and disrespectful he just sits on his phone in the office and plays games no cares given about the customers. I wasn't even acknowledged when I came, everyone walked away just so I couldn't get serviced and then when it was my time turn they say "oh we can't fix that" when I was there that same day 2 hours ago to see what was going on and the the guy from the other shift told me they can fix it see? NO COMMUNICATION AND VERY MISLEADING DO NOT GET ANY WORK OUT OF NORMAL WEAR AND TEAR DONE HERE! They will mess up your car!
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November 2023 by KevinB Sincityexpo
This was my first visit. The guy's did a great job with my vehicle.
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November 2023 by Danny L
Went to get my oil changed. They were straight forward, honest, and no upselling.
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October 2023 by Kevin S.
Made an appointment for tire installation. I show up and they tell me their compressor is down. Seems poorly run when you can look at your appointments and see someone is coming in for a tire service. I asked the guy why they wouldn't call to let me know so I don't waste my time. He had no answer.
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October 2023 by Peter Mazzeo
Quick and efficient