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January 2024 by Chad P.
I have exotic birds and was very disappointed with the bird food selection. They only had the low grade bird food and wasn't what I expected from a pet store. If you are looking for high and dog food or cat food this is the place. If you're looking for quality exotic bird food go somewhere else.
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December 2023 by Michelle Mangrum
Fun and clean place. Went in with family for fish and exited with fish and cat toys. Staff was fabulous. The store is well equipped with a wide variety of items for all animals. Obviously very pet friendly.
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December 2023 by nicole scheerer
The items I wanted were in stock, though it would be really nice if you could carry more of the smaller sized Fresh Pet refrigerated food, as we are not able to go through 6 lbs fast enough with one small baby.The woman at the register was friendly and efficient.
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December 2023 by Ryan Iwanicha
Clean and organized with a great selection of stuff for most pets. Grooming and cat adoption are also available here. Plenty of fish accessories and specialty foods too. I've been shopping here for years and it's my go to Petco in town.
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December 2023 by Maggie M.
So it's hard for me to really rate the Vetco because Ethel lady at the front desk was off-pudding. The tech was great and she saw why my baby was whimpering and it wasn't the reason I thought it was so that was awesome.
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December 2023 by Aston Balic
Took total of 4 hours to get a basic bath for a 14lbs small dog(no grooming). I was told it should only take 2-3 hours. I came back to the store after 3 hours and the groomer was out for lunch?!! I waited her to come back and finish up her job so I could able to pick my dog after 4 hours. Why can’t you just schedule your team when they are actually available? I always used petco in different locations and it would always take and hour or two hours max. I was charged $44 for this very bad service and I have to admit that my dog wasn’t even brushed well or looked very clean around the face area.He was just stressed waiting in a cage for a very long time.Well obviously I will not be back, I suggest you considering going somewhere else. This is not even any cheaper than more professional places.
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November 2023 by Lulu F.
I will not lie I only come here because of 1 groomer, that's Sarah Rose. Excellent customer service and attentiveness she truly cares about a persons fur babies! My dogs love her and I trust only her completely with them. I have to say if you want an amazing groomer she is it, you can tell she enjoys her job but definitely loves her customers, and that's my fur babes and yours!
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October 2023 by Brandin Fox
I’ve been going to this Petco for years and have never been let down! The staff is always welcoming and very friendly. Our most recent visit was with a young lady named Sidney who took great care of our cat along with Dr. Anderson!
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October 2023 by Timothy McCarron
They had my online order pickup ready and available when I showed up. They help me within 60 seconds of me walking in the door and I was out the door within 4 minutes, can't really complain about that. Everybody was friendly and I would definitely go back.
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October 2023 by Veronika Zhukova
It's a store. Have to run after anyone you find working there to get help, register unattended. Was looking for Salmon oil which the website said was in stock at the store in many brands was not :( Maybe you will have better luck than I .
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July 2023 by Gloria Farley
Great Vetco Vet & staff. Helped resolve all my dog issues. Also could fit me on same day appointment.
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July 2023 by Google user
7/2023 Shopped online snd picked up at this store. Excellent customer service. Friendly fast and efficient. Convenient location in shopping center off 95 and Centennial Pkwy. Lots of parking and handicap access. Parking lot is neat and clean. Interior of store is well organized and well stocked. I ordered items online but had to return them. Billie the service cashier was great. She was extremely friendly and courteous. I had no problem with the return. She processed the return right away. I will definitely return here. They have a rewards program for members who frequently purchase. Grooming service and veterinary service available are within the store which makes it very convenient.
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July 2023 by Nick M.
Nick in the fish department, who I've worked with, is clearly passionate with his work as an aquatics specialist. The rest of the team, including "management" is incompetent, unprofessional, and disrespectful. I've placed big orders with Petco and worked with Nick on marine orders. 2 staff members including the manager spent 20 minutes to catch a fish I was looking to pick up, and essentially told me sorry, you're out of luck because I they had no clue how to work with these animals. Instead I was told by said manager that I'd be "stressing out the fish in their natural habitat" when I offered to scoop them up myself. This is coming from somebody who probably doesn't know the difference between a saltwater and freshwater animal. By not knowing how to grab the fish, you stressed them out unecessarily. I don't have much time outside of work as a healthcare worker to take care of errands or shop for my critters so to be told "come back tomorrow" was a slap in the face. Thank you for effectively wasting my time. I'm sorry Nick, but I don't see the same level of customer service and respect in your coworkers. Do not shop at this petco location. Awful experience.
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July 2023 by Christina J.
I asked for help and the guy that works there said in a bit then never came to help I would not recommend this store. Crappy customer service
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June 2023 by paulene stackhouse
The store the people the doctors are all Angels thanks for all you do