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September 2025 by sandra
I had a great experience here at public storage. Property manager Dennis was great! He explained everything to me and was so helpful. Carol was so informative and very nice. I would have given them 10 stars if I could. I definitely recommend this place! Thank you!
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September 2025 by Brenda Taylor
New Review:
I applaud Carol the new property manager at the Arville, Las Vegas location.
***Carol is a GREAT new addition to the Arville Publuc Storage location. She was is very methodical and thorough!! She is vhanging the culture at this facility.
Carol assisted me and stayed in contact with me until my issue/unit was resolved. And Amanda a returning property manager, who was in training when I was at public storage over the weekend.
Both Carol and Amanda worked together to resolve my issue.
Brenda Taylor
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August 2025 by C
This property is not well maintained. Had a couple units here and both doors have been janky and also one had stuff from above leak thru the roof and get our stuff dirty. Smoke detectors beep for months without batteries being changed. I wonder how many are offline. The front gate has been broken more often than not lately. They need to do basic maintenance here.
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August 2025 by Chris J. Ward
Thanks very much to Dylan at the Las Vegas Arville St location. Dylan was friendly, professional and courteous with exceptional customer service!
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August 2025 by Josh Cornell
No problems with the unit for months including security. Denis at front desk helped out and made sure everything was taken care of.
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July 2025 by Will Richardson
Brian was super helpful in getting our issue handled, he did a great job, thank you so much for
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July 2025 by Kevin
I was told to clean out my storage and leave it empty and my account was closed. Did that and the worker did not even go check and follow up saying my lock was still on. I am getting billed still with messages and emails to pay. I want someone other than Brian to handle it because it is highly unprofessional or he is just running a scam to try and extort more money off a closed locker. Make sure you don’t come here or walk with them and look at the account to make sure they close it. Good luck having them answer the phone. Avoid and go somewhere else. They beg for good reviews
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July 2025 by Edgar Sigala
Hey thank Brian for all your help. Youre awesome.
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July 2025 by Sherman Kailang
Thank you so much Brian for the outstanding customer service, helping and explaining everything to me, showing me around and understanding what i’m looking for. Highly recommend this location, top of the line customer service, well maintained and clean property. Thank you so much Brian
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July 2025 by Whitney Johnson
Brian is awesome! He is always so helpful and knowledgeable
Thanks Brian!
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June 2025 by Adam Levenberg
Quick check in and rental. Brian was great!
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June 2025 by Courtney Parkinson
What really got me was the pricing. I started at $80 and now 2 years later I'm paying more than double at $166! They price bumped $20-25 each time every 6 months and it's just gotten too expensive.
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May 2025 by Micky Andrew
Super friendly and efficient staff, prices are great.
Theyve got a guy in the office who's a navy vet and extremely helpful!
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May 2025 by nathan kimsey
It's a great place. Real secure. Never any problems, except that at every public storage facility that i have rented. The price always goes up within 6 months. I started at $120 a month. Now I am paying a little under $200. They say it's fees or whatever. But it's happened the same way with both the places I have rented from them.
So if there is anyway to get your price locked in I would highly advise it.
Other than that( like that's not the most important, is price) no problems at all...
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May 2025 by Rose Ritchie
The gate needs to be closed @6:00 @ night not left open .
