-
September 2025 by Michael
Pam was courteous and efficient,
Great service !
-
August 2025 by Ana Ramirez
Great employee - pam
-
August 2025 by Mary Gibbs-Bolender
I rent a unit here and Pam was great. Over and beyond. My biggest issues is ambiguous general messages and emails.
I looked at my contract and half of it is blank or just black lines. The important parts I may add.
I do wish Pam would return calls better and when she’s off, have someone else there to do it.
When I go and she’s there I see her working and not just in the office. All over, cleaning the property and all. Maybe finding her some permanent help would help with these bad reviews. I’ve gotten frustrated myself with her not getting what I need. Then feel bad because it’s seldom anyone else there to help. But frustrated still.
And why are you just thanking people for good reviews? Part of customer service is acknowledging areas that need improvement.
-
July 2025 by Jared
Worst unit I've ever had yuck
-
July 2025 by M Barazarte
Easy to book and move in, the rep was friendly and helpful!
-
July 2025 by Meghan Costley
If I could leave no stars I would. I have had the worst experience with this place. I was overcharged for my initial month that was supposed to be on a promotional price. Unable to access my unit until I paid full price. No one is ever at the office to speak with and they do not answer phones or return calls. They are now trying to charge me again after I have cancelled my unit. Do NOT rent here.
-
July 2025 by Edith Guelker
Get help with getting place done
-
July 2025 by Santa Claus
Very friendly service Thank you!
-
July 2025 by pool gene
Very good and helpful
-
June 2025 by Caitlin Wilson
Pam is amazing! She was very helpful and accommodating with our storage rental. I highly recommend!
-
June 2025 by Jeff Kampa
Pam in the office was great. She was helpful and very sweet. Thank you Pam for the excellent customer service provided. Much better then the call in customer service
-
May 2025 by Dustin Foss
I have had two units at this location for 5 years now and have never really had any issues. My garage unit size is perfect for my needs and my indoor unit had a nice temperature and the area was always clean. What I have always appreciated was the very professional and friendly interactions with the property manager Pam. She has been a consistent welcoming face for me when I come.
-
May 2025 by Jan Cash
Pam was extra helpful . And pleasure to work with I will recommend others here . Thanks
-
May 2025 by L M
Nice place. Helped during needed time
-
May 2025 by Sharon Wright
Great place. No issues. Pam is very nice and considerate. She helped a lot.
