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April 2025 by Gabe Lopez
No point to make an appointment they possibly running 25 minutes late, I suggest new management
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March 2025 by Anna Elkins
The waiting process is horrible! I have waited over two hours for service. I hope this reaches the most important Person that has the ability also the authority to make changes to the system. The area is very small, no one has come to sanitize the two check in kiosks, the screen that has all check-ins is not accurate and I am a proven fact. I spoke with staff twice in regards to the errors and it was confirmed that I was correct on what the check-in screen shows. I am speaking for all individuals that were experiencing the same thing. This location should not have over the capacity and or only accept a certain amount of appointments and walkin. There was A lady with an autistic child who has been to a separate location with an appointment Not be seen because of her child being a minor she come to this location on Rancho and has been waiting just as long as I have three hours, I hope and pray for the better good of not only the staff, but also the operations.
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February 2025 by Mari Mar
Had a great experience. Fast clean efficient friendly and skilled staff!!ππππ
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January 2025 by Marcel Zatko
Everything was good. When the lady told me to sit down on the chair they used to draw blood, I noticed a screw loose on the thing that folds down where you put your arm down. So I told her "You gotta a screw loose"π
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November 2024 by Tina Robertson
Even with an appointment I waited 4 1/2 hours to be seen. Thank God I made an appointment. This is ridiculous. And of course They was late for Their appointment but of course that doesn't matter. My time is just as important as theirs. Get a better system or don't take walk ins because they cut into my appointment time.
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September 2024 by Norene Curl
Excellence customer service
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June 2024 by Marie Iacovetta
Good got in about 10 minutes after my appointment time and was out of there right away had my result that same day at night staff was nice.
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March 2024 by Sam
Center is in the building. Itβs a little bit confusing. You have to go down and into the building.
My tech, Yuliya was awesome!
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March 2024 by Katherine McGurn
3 HR glucose test to only have my blood drawn the first hr on time after that just a waste literally just sitting here. It not like you don't know every hour on the hr. 8 months pregnant to waste my time.
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January 2024 by Josh D.
Signed in as a walkin, waited two hours then told no more walk-ins when I was next and just needed to pee in a cup and my kidneys were in bad shape. Came back next day with appt, told you were lying though the website said I could do pee test, supervisor so rude it was incredible. I don't lie but someone who was 40 minutes late got escorted right in but they were of their color. I waited 8. Hours in 2 days and had an appt but couldn't do a pee test. So sick that I am homeless and my phone is dying and these people don't care and I lost my job. Then they say have a good day when you leave both days.......
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January 2024 by Randi Orzoff - Realtor GA & NV.
We went to get my son's blood work drawn. It was packed and they had the soft checking machine with nothing to wipe it down with whatsoever. So there's 2 machines we were patient a 109. So probably 50 people touch that machine. That's gross to start with. Let me limp back the girl that drew the blood work said. Do you want all the blood work done that you're doctor ordered? I'm not sure why that question was asked. They have orders from a doctor you do what the doctor wants. She must have been new the girl from the other draw station kept asking her. Did you do this? Did you do that? She drew one tube of blood on my son and then said. Oh, you need drink more water. I blew your vein. The other girl came running over and said. Is this all the testing to be done? And she said yes with the printed labels. She looks at me and starts yelling at me and said you can't recording in here. I turned my phone around and said I'm looking at my emails. Maybe I should have been recording. Horrible service. She got the rest of the blood out of my son's other arm and told him he needs to drink more water. That's all he does is drink water. Bottom line we got done the blood works drawn the last time we were there. They lost the blood work that they drew. Not a lot of choices of blood draw companies. Because quest is pretty much the one. I would go to another location and ask for somebody experienced.
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November 2023 by Caleb Hughes
I was hesitant coming in here due to all the bad reviews, but honestly it was super easy and quick. I had an appointment to get my blood drawn and I was in and out in about 20 minutes.Checked in with no problem and Mitsy (room 3) was extremely professional and I hardly felt a thing. I normally donβt do reviews much but this place was great.
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August 2023 by Reena Macon
Had the worse experience coming here this morning. Check my records, I use this location often. Hahn was rude, slow requested the same documentation scanned outside. Questioned my lab results and the fact that they came from 3 different doctors. I have illness which requires to see different specialists that was not her concern. I will not patronize this business again.
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August 2023 by Oscar A.
They never seem to have appointments available, have to make an appointment weeks in advance. There's always some crazy stuff going on in the waiting rooms and nurses are visibly uncomfortable.
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June 2023 by Brenda McDermott
Always have a positive experience here. I have difficult veins from past surgeries but the pple listen to me when I tell them & use a smaller needle to get the job done?