REI is a popular destination for outdoor enthusiasts, offering a wide selection of quality gear and clothing backed by a 100% satisfaction guarantee. The store prides itself on its knowledgeable and friendly staff who are eager to help customers find the perfect products for their adventures. Reviewers highlight exceptional service from staff members, such as Bells and Chaku, who are noted for their attentiveness and expertise. Customers appreciate the personalized assistance in selecting items, whether it’s matching shoes or gear for camping trips to destinations like the Grand Canyon and Alaska. The store's large inventory includes award-winning REI brand products as well as renowned brands like KUHL and Prana. With a welcoming atmosphere and a commitment to customer care, REI is a favorite choice for both seasoned adventurers and newcomers alike.
We stopped by to pick up some things for our camping trip (grand canyon/zion nation park) and Chaku was so nice and helpful. She was a delight to chat with and had a wonderful interaction with her!
July 2025
Very kind and helpful staff in the bike shop! They quite literally went above and beyond to help me in a super timely manner. Highly recommend!
July 2025
Love Chaku and the team! Really helped me find some cool gear for my family and I. 😊
