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March 2024 by Craig Connor
Great staff. Elijah and J in particular.
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March 2024 by C J
Incredibly rude, selfish employee named "Evelyn". Went to check out and she asked me about the membership, if I had one. Told her I might and she can look up my number. She couldn't find anything so I said okay then nevermind. She asked if I knew about it to which I told her I don't really have the time and I'm in a rush. She then tried telling me about it, going on and on, me explaining to her that I will not be purchasing it and I need to go. Still hasn't rung me up. She continued again, repeating herself. I told her again that I am not interested.She said that well if you sign up now you'll never have to hear about it again AND REPEATED HER SPIEL AGAIN on the membership, and then rung me up. Clearly, Evelyn only cares about herself selling memberships. Respect people's time, and don't tell them basically they need to buy something in order to not have their time wasted.This company needs to better train their employees to not act like children, and have better tactics. When an adult says no, it means no. It does not mean to continue asking and attempting to sell a useless membership.
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February 2024 by Justin W
Gen was extremely helpful with technical running shoes!
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February 2024 by KommBat
What a joke! Large store, small inventory. Almost only old stuff on sale or REI-products. No need to go there for shopping. The Staff was friendly.
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January 2024 by Casey Scalf
Quite possibly the worst parking lot design I have ever seen.A completely open parking lot with roof for some reason has with an extremely low parking barrier. Why?All the adventure vans coming in here don't have anywhere to park.
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January 2024 by Louis Philippe
Greatly Recommend the Bike/Ski Repair Shop !Broke the Chain on MTB while riding Mesa Trail and Daniel went above and beyond normal SERVICE to find a matching replacement and installed it in 5mn !! We need to Clone him promptly !!! Thanks again
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December 2023 by Madeline Garrett
Great selection with friendly and helpful employees! Very clean and open inside.
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October 2023 by Kavya Gorrepati
The store has a huge collection like any other Rei. The support staff are super friendly. We rented Bear Canister and Hiking poles from this place on our recent Backpacking trip to Mount Whitney. Highly recommended this place.
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September 2023 by Heather and Michael Paterson
Large store, clean and good customer service.
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September 2023 by Tammie Bylina
Huge shout out to Daniel! ?? I needed a way to filter water for hiking in the Grand Canyon. I have a Lifestraw but wanted something easier and with the capability of refilling my water bottle. Daniel suggested the Grayl filter. It was super easy to use and I was able to refill my water bottle and camelback. Thanks Daniel, you were a life saver!
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September 2023 by Brad C.
The customer service at this location is terrible. On two different occasions I was quoted prices for insulation and equipment that I bought only to arrive and have a much higher price quote it to me do not buy any racks for your vehicle at this location. There are numerous other locations throughout Las Vegas that have much better customer service and will give you the correct price the first time.
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September 2023 by Vanessa V.
I decided to take advantage of the labor day sale and purchase a mountain bike, Daniel, Jaír and Liz were so nice and helped me out through out the whole process since I ended up purchasing a refurbished bike last minute and some bike accessories. They made the whole process to fun and answered any questions I had! You're in good hands with them
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August 2023 by Volcryn Darkstar
I don't normally review places I shop, simply because I have better things to do with my time. But I decided to take the time today because sometimes you've just got to give credit where it's due. I visited this REI location today looking for some nice, well made, outdoorsy type clothing for myself to take on an upcoming trip. I found a few items that I liked, but the one item I found that I loved didn't appear to come in my size. Thankfully the worker there, named Davod, took it upon himself to track one down that got moved out of its usual spot, this required him to get management and other employees involved. They really made it a big to-do just to help me get a single item that I wanted. It just showed that they don't take every sale for granted, they demonstrated real care for their customers and I am very happy with the experience I had at this store today. Special thanks to Davod for going above and beyond, I'm really happy with my purchases.
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August 2023 by Masa Jo
These Guys right here.....I just gotta say they are do helpful and gave an out of towner some Mad Love! Helped me until I found the right shoe. I would have gave up a long time ago. I will definitely come back when I'm in town! Thanks Gilbert and Josh!!
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August 2023 by Charlie Rzz
Love the extense variety of good stuff for camping, hiking, bicycle, and general outdoor activities and many other sports. The attendants are savvy and super polite, they really helps!! Unique brands, quality stuff, super good prices, found some specials for shoes, jackets and shirts I couldn’t say no. And Brad the cashier was really nice and professional that we even bought the membership, we’re hooked up for life. I’m coming back for more and rhe store is really recommended!!
