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February 2025 by Quiet Storm
This is my favorite store IN THE WORLD. I absolutely LOVE the esthetic, (the elevator), and the rooftop view of Las Vegas is breathtaking. The sales people greet you but do not harass an follow you through the store like the regular furniture store salespeople do. This is a place I take my family/friends visiting as if it is a tourist site. They too absolutely LOVE it. Although, I am not a member only because I wouldn't be ordering all year, it is still a good option for those that do because the price point exceeds my limits for certain items. RH has given me some great ideas that I have mimicked. Again, I LOVE this place. I come there often at least 10-12 times a year. Thanks for the experience!
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January 2025 by Donald Sherrod
The top of line when budget is no concern. The quality of the furniture is outstanding. The people are so pleasant. Great atmosphere
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November 2024 by Oreon Appliances LLC
I will NEVER recommend and shop from RH again. I am now even thinning of returning all back to them! They try to deliver the SAME cracked and scratched nightstand 3 times to my home in 40 + days, the sofa they delver is all in pet hair from their truck, It was NOT secured or packed in anything like I am buying USED item for $9000 + dollars!!!!! DO NOT SHOP FROM THIS PLACE!!!!!!!!!!!!!!!!!!
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October 2024 by Art Janota
Amazing experience, Ryan is an awesome consultant and interior designer.
Will definitely keep using RH.
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December 2023 by Ydouwant2no ytho
We went it’s the store hoping to find a nice cabinet for our living room and came out disappointed; the whole time we were in the store no one had said a single thing to us, all of their furniture is overpriced and underwhelming, every couch to closet looked alike, and there was really nothing special about their options.
Along with that, I understand that we don’t look like we have very much money, however one of the employees kept following me and my family around the whole store without saying anything to us, and not even trying to help, my dad even asked her if she was an employee and she just stuck her nose in the air and walked away. One of the worst experiences in a store that Ive had recently, hope they go shut down.
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November 2023 by Nica L.
Went in to look for furniture and a weird blonde haired, boomer woman with a shoulder length Karen cut plopped herself down on a nearby couch and glared at us. Just glared and glared and glared hatefully in the entrance area. Uncomfortable af. We continued to walk around and that weird buzzard followed us EVERYWHERE. We'd go Upstairs and she'd be right there, stalking us in every section we went in to, staring hatefully. And no, she was NOT looking at furniture. She was looking at US the WHOLE time. We assumed she was a rude salesperson who wasn't taught good manners. They have 4 floors, mind you, and she followed us around on every one. Creepy and scary. Hubby finally asked her if she worked there, which she denied, while continuing to follow us around like a suspicious nut, skulking around corners and into rooms that my kids were in, glaring and scowling at them. Don't know if she was a human trafficker looking for victims, a tiny brained bigot, or if she needs her loose screws tightened but our kids literally believed she was a threat and felt like they were in danger. On top of this and their boring, unoriginal, overpriced, made in VietNam furniture, all of their employees (minus the one at the front door with the pretty long hair) ignored us. HUSBAND greeted THE WORKERS but they couldn't be bothered by normal dressed people. No hello's, no how are you's, no do you need helps or be right with you's. Nothing but snotty, stuck up looks. And for what? These are presumably hourly workers trying to make a buck in a practically empty store on the weekend after Thanksgiving. Doubt they have a ton of customers who want to buy, especially with those attitudes so don't know how they can justify being so judgmental. Maybe acting self righteous and superior makes them feel better about themselves? This cold unfriendly attitude also trickles down to their housekeepers who frowned and glowered at us as we browsed, not touching a thing. On the way out, husband asked the girl at the front with the pretty long hair if the Karen who stalked us was some kind of employee or security but the girl claimed they don't have security. But Maybe they should, since that woman was obviously unstable. We did NOT have a pleasant experience here. The whole time we shopped we were made to feel uncomfortable and unwelcome. A far cry from many of the high end stores we visit, where employees usually have exceptional customer service skills. THIS store, which seems to want to attract clientele who can afford high end items could benefit from hiring helpful, friendly, welcoming employees. They should make their current workers go through rigorous customer service and salesperson trainings. After reading some of the reviews I don't think they will though. I don't recommend this store at all.
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November 2023 by Brian Junnila (Brian-havaneese)
great place lots to look at
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November 2023 by Josh Baldwin
Stole $175 from me. Avoid this dishonest lying merchant and definitely don't let them get your credit card number. They bait you into a paid membership that "you can cancel at any time" for a discount on furniture. After cancelling the membership I was charged anyway. My credit card # is also different..... Apparently they have an agreement with Mastercard if you get a new CC#, RH gets your new cc# as well, so they can continue to charge your new credit card where in reality the charge should be declined as it is a new number. I take some of the blame for agreeing to it, I should have walked out immediately when somebody suggested something as ridiculous as a furniture membership. Whatever happened to straightforward honest transactions with no strings attached where you just walk in buy something walk out and you are done with them until you decide to buy again? They do try very hard to continue to be a parasitic bill for furniture you bought a year ago. Oh and thanks for mailing your inch-thick catalogs that I never asked for - congratulations on your good use of trees. It is 2023 - who in the world is using paper catalogs anymore?
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October 2023 by Josh B.
Stole $175 from me. Avoid this dishonest lying merchant and definitely don't let them get your credit card number. They bait you into a paid membership that "you can cancel at any time" for a discount on furniture. After cancelling the membership I was charged anyway. My credit card # is also different..... Apparently they have an agreement with Mastercard if you get a new CC#, RH gets your new cc# as well, so they can continue to charge your new credit card where in reality the charge should be declined as it is a new number. I take some of the blame for agreeing to it, I should have walked out immediately when somebody suggested something as ridiculous as a furniture membership. Whatever happened to straightforward honest transactions with no strings attached where you just walk in buy something walk out and you are done with them until you decide to buy again? They do try very hard to continue to be a parasitic bill for furniture you bought a year ago. Oh and thanks for mailing your inch-thick catalogs that I never asked for - congratulations on your good use of trees. It is 2023 - who in the world is using paper catalogs anymore?
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September 2023 by Harrison C.
Great store in a beautiful project. Really hoping they add the restaurant on top! Very cool experience walking through the store
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August 2023 by Bobbi B.
Allow me to take you on a journey - a tale that beautifully intertwines serendipity, vision, and the timeless allure of Restoration Hardware. As an avid collector with a penchant for finely-crafted furniture, my encounter with Restoration Hardware was as unexpected as it was transformative. Picture this: the bustling streets of New York City, a realm of urban vitality and constant motion. Amidst this vibrant symphony, a call from the front desk of my temporary abode signaled an arrival that defied explanation. A package awaited, and yet, I hadn't made any recent orders. Intrigued, I descended to the lobby, where I was met with a sizeable parcel - a Restoration Hardware catalog, of all things. At first, annoyance took root; I hadn't subscribed to their mailing list, and my past interactions with their brand were virtually nonexistent. The weight of the catalog seemed to whisper of the trees sacrificed for its creation, raising concerns about environmental impact. Yet, life often has a way of orchestrating the unexpected to lead us down the path less traveled. Returning to my New York flat, I leafed through the pages, transitioning from vexation to sheer amazement. The images within spoke volumes of exquisite craftsmanship and enduring elegance. In that very moment, amid the city's cacophony, a profound decision emerged - a vow to seek a place beyond the city's embrace, a space that would house these remarkable creations. Time flowed onward, and with it came the fulfillment of dreams and the birth of new chapters. In the present day, I stand amidst the realization of my aspirations, a manifestation of a home that reflects not only my desires but the power of envisioning. As my gaze sweeps across the room, Restoration Hardware pieces grace almost every corner, a testament to the transformation that began with that seemingly unwanted catalog. I found my new home in the vibrant heart of Las Vegas, leaving behind "The City That Never Sleeps". The Tivoli Village store has now become my trusted companion, a go-to destination whenever my home craves the elegance of another meticulously crafted piece. What truly sets Restoration Hardware apart is not just the quality of their furniture, but the unparalleled level of customer service they provide. Whenever I've encountered even the slightest hiccup, their customer service team has demonstrated an unwavering commitment to rectifying the situation promptly and satisfactorily. It's evident that they genuinely care about their customers' experiences and are willing to go above and beyond to ensure our satisfaction. That is why Restoration Hardware will always have my loyalty. This commitment to excellence isn't limited to their customer service alone; it's a philosophy that extends to every facet of their brand. The fact that I'm not alone in recognizing their exceptional qualities is evident in my decision to invest in their stock. Restoration Hardware isn't just a retailer; it's a symbol of enduring quality, a beacon of class, and a reliable source of inspiration for those seeking to elevate their living spaces. In a world where trends come and go, Restoration Hardware stands as a steadfast pillar of timeless design and unparalleled customer care. If you're seeking furniture that will not only stand the test of time but will also enrich your life with its sheer beauty and grace, I wholeheartedly recommend Restoration Hardware. Every interaction with them reaffirms my belief that true excellence is something they embody in every way. Thank you, Restoration Hardware, for consistently exceeding expectations and for being a shining example of what exceptional quality and service truly mean. Your furniture will undoubtedly outlast generations, just as your legacy of excellence will undoubtedly endure.
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August 2023 by Brooke C.
Restoration Hardware in Las Vegas has truly redefined the art of contemporary and modern interior design. From the moment you step inside this haven of sophistication, you're enveloped in an atmosphere of refined elegance and meticulous attention to detail. The selection of furniture and decor at Restoration Hardware is a testament to their commitment to quality and style. Each piece is thoughtfully designed, embodying a harmonious fusion of modern aesthetics and timeless charm. The curated showroom is an awe-inspiring journey through rooms that feel like living works of art, inspiring creativity and imagination. The brilliance of Restoration Hardware goes beyond aesthetics - it's their renowned service that truly sets them apart. The staff's knowledge and dedication to assisting customers in crafting their ideal living spaces is unparalleled. Whether you're seeking design advice, exploring fabric swatches, or planning a complete transformation, their expertise transforms your vision into reality. Restoration Hardware's dedication to customer experience is evident in every interaction. From the initial inspiration to the final installation, the process is seamless and attentive. Their commitment to making your design dreams come to life is a hallmark of their brand. In a city known for its luxury and innovation, Restoration Hardware in Las Vegas stands out as a beacon of contemporary elegance. It's a destination where modern design is not just a trend but a lifestyle embraced with grace and authenticity. If you're seeking to elevate your living spaces to new heights of sophistication, Restoration Hardware is more than a store; it's a doorway to a world of refined beauty and unparalleled service.
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August 2023 by Joshua Kimsey (Kimsey4701)
Ryan at RH was a tremendous help and was a walking encyclopedia of RH's product line, store locations, and which products were on display at this location. His very impressive knowledge and his customer service skills are some of the best I've experienced in any store. If/when we make our upcoming furniture purchase here in Tennessee, we will most likely reach back out to Ryan to start the process he's that good!
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June 2023 by Kate Blair
My shopping experience at RH Las Vegas, was nothing short of exceptional. From the moment I entered the store, I was greeted with a warm and inviting atmosphere. The showroom showcased a stunning array of luxury furniture pieces, each exuding elegance and sophistication. The knowledgeable staff provided personalized assistance, helping me find the perfect pieces to suit my style and needs. The quality of the furniture was unparalleled, with attention to detail evident in every piece. I left the store feeling satisfied and excited about my purchases. RH Las Vegas truly offers a 5-star shopping experience for those seeking exquisite furniture and impeccable service.
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June 2023 by Jefferey jeremiah Bruce
Place is beautiful what can I say
