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November 2022 by Donnell Wiegand FH
Roy was great and made purchasing the SL easy. I flew from St. Louis, went to Roy's business where we finished the purchase agreement and I was on my way home. Car was as described and perfect. He followed up with me to make sure everything was ok. Illinois had some title problems, but Roy took care of all their requests. I would recommend buying a car from him. I will again. Cheers!
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July 2022 by Anthony Bowe
Purchased a 2008 Gallardo sight unseen and Roy’s customer service has been top notch! I have bought plenty of cars from dealerships and Roy will now be my next go to for exotics, even after the purchase he continues to support me with knowledge of where to buy parts and even sent me some cleaning products. Highly recommend Royal Carriage for all of your car needs as the focus is on the customer, not the profit!
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July 2022 by Susan Heath
Quite simply, the best car buying experience we have ever had. Roy is extremely knowledgeable and incredibly helpful in assisting in all aspects of the purchasing process assuring a super smooth transaction!
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June 2022 by Rob L.
We purchased a Bentley from Roy, I found him very responsive to all my questions and he was extremely knowledgeable about the vehicles . He made the buying experience pleasant and quick . i Will be returning to him in the future when ready for more toys !
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October 2021 by George cost
What a great experience it was dealing with Roy. I bought a Bentley Flying Spur from him and everything was smooth and perfect. He answered all my questions and my phone calls. He even found me a single enclosed trailer to get the car back to the east coast. I would absolutely buy another car from Royal Carriage and Roy.
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October 2021 by M. Dibble
Roy was a pleasure to work with. Knows cars. Good with people. Not pushy. Easy to reach. And sold me an incredible used car in perfect condition. I would use him again.
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September 2021 by Pete S.
Roy is the best in the business hands down. 100% recommend buying anything he is selling. He knows the high-end car market like no other. I purchased a Bentley from him, without a doubt the best car buying experience I've had. He is also very picky about the cars he buys so if he has it for sale you know its a solid car.
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August 2021 by Eva Littman
Nothing but good things to say about Mr. Roy Wong! His level of service has been outstanding unlike any other dealer I have ever worked with! Very happy with my car and he has even helped me with any minor issues that come up after purchase! I would definitely work with him again when I want another car.
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August 2021 by Michelle Young-Harnegie
What a great car buying experience!!! Roy was so accommodating and professional. I highly recommend this dealer!!! Great inventory and car was exactly as promised!
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August 2021 by steve kay
Roy comes across as genuine, however was quite the opposite in my recent experience. Suprising how he has so many suspicious good reviews. It felt like a bait and switch all along.I was ready to buy the Bentley he offered and even had an agreed upon document signed by him.Buyer beware!!
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July 2021 by Longs T.
I've bought many cars in my lifetime, and let me start off and say they all weren't experiences that I enjoyed. I've had a negative outlook on buying cars all together, until I had the pleasure to work with Roy. Not only was he accommodating in every way possible, but he made this experience a memorable one! Thank you for everything Roy! If you're in search for a high end luxury vehicle, I highly recommend Roy at Royal Carriage. He is trustworthy, straight forward, and committed to customer satisfaction.
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January 2021 by Marta Paulson
We love our beautiful new girl! Roy did everything to make sure the vehicle was in top condition. Everything from executing the funds and preparing the vehicle was done promptly. This is the white glove service you are looking for. Friendly...professional, prompt. Could not ask for more. Thank you!!!!! You are top notch!
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January 2021 by Christopher DeBruno
I purchased a Jaguar F-Type from Royal Carriage earlier this year (2020) Logistically, I thought it would be problematic because I live in Los Angeles but Roy made the purchase easy. He took many high res photos , pointing out the minor flaws in the vehicle(as there are with any pre-owned vehicle), he also provided the current Carfax. After a brief negotiation, Roy covered the shipping and made sure that it was in an enclosed auto carrier. I would recommend the services of Roy and Royal Carriage to anyone who is shopping for a luxury vehicle.
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December 2020 by Phil P.
Exceptional buying experience, from select inventory of special cars to friendly customer service. Roy responded to my initial inquiry quickly, we scheduled a time to view and test-drive the car and discussed next steps. Royal Carriage was a much better experience than I expected; faster, friendly and the whole transaction took less than a week from my initial contact to when I drove off with my new ride.
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August 2020 by Darren H.
Great experience with superior service. We just have had the car a few days and it seems great. Mr. Wong was very personable and honorable.