-
December 2023 by Arie A.
Stopped by for a windshield crack repair on 12/29/23, highly recommend this business & the staff. Very professional, explained in detail the process or the repair, and provided options on the repair. They were friendly, worked in a timely manner, and very impressed with the job they did.
-
December 2023 by Paul K.
Seems like Safelite Glass at 2345 E Sunset Road has been successful talking Yelp into deleting my review twice now.So lets make the third time a "Charm" Shall we !!!I had a scheduled appointment for December 2 at 1pm to have the windshield replaced on my TRX Ram truck.I got there earlier about 11:30am to drop my truck off.The guy at the counter stated I was not approved to have the windshield replaced even though they had the windshield for my truck.The guy at the counter stated Farmers had not approved my claim, what a Joke, I had 5 emails from Safelite that I had an appointment, 1 email from Farmers about my appointment and one phone call from safelite that everything was set up from my appointment.The guy at the counter stated my cost would be over 1400 dollars to have the windshield replaced.I disbelief I asked him how could I have all these approved emails and text messages and not I mysteriously do not have an approved coverage.He put me on the phone with someone who stated their systems where down and my coverage was not approved, again I explained how do you explain all the emails, text messages that say I am approved and have an appointment.Going nowhere in the conversation I just dropped the phone down on the lower counter and left.Today my adjuster explained that allegedly the phone hit the employee and he was bleeding and that they called to police on me.I know exactly what I did, that phone did not hit the employee and he is a MAN CHILD for making that up after trying to run game on me and have me pay over $1400.00 for a windshield.To top it off my insurance stated I can no longer go back to that safelite location, this I consider quite a joke because of my choosing I would never go to this location, they are dishonest.They have contacted me to go to another location, also a JOKE because I will NEVER step one foot in any safelite location for the rest of my life.I have an appointment for at Clear Quality Glass - 2375 E. Tropicana AveSAFELITE YOU ARE ONE SORRY UNETHICAL AND DISHONEST BUSINESSAMAZING - LOOK AT ALL THEIR NEGATIVE YELP REVIEWS - BOZOS ALL OF THEMONE LAST POINT OF INTEREST MORE IMPORTANTLY Currently this safelite business is operating without a business license as of the date of 12/07/2023safelite autoglass repair and maintenance 2345 e sunset rd 89119 (614)210-9309 g67-08152 denied safelite fulfillment inc - corpvery clear DENIED ---search the truthlasvegasnevada.gov/busin…Unethical and Dishonest business
-
December 2023 by Allis Graham
This was the easiest car remedy ever. I had my windshield struck by 2 small rocks. I didn’t notice anything until someone got in the passenger seat and pointed out the chips. I contacted my insurance company and they told me that they recommended Safelite Auto Glass but I could go anywhere. I made an appointment that day with Safelite. They sent a technician over the next day and replaced my windshield at my house. My insurance took care of it all with no deductible. Kind and efficient!
-
November 2023 by Kurt Luthy
It was good, tech was on time, called ahead. But did not really care to install a little gasket which became loose on the dash. So I had to do it myself.
-
October 2023 by Erin C.
After my windshield got hit twice by a rock (thanks LV construction) I had to bring it in to get fixed. I was worried I'd need a whole new windshield which would run me a ton of money. I brought my car to this location this morning and was met with a kind greeting, an easy, clear path to fixing the cracks and an amazing value for cost. Projected time to fix it was 45 minutes and they came in right under that. The process was so easy and was cheaper than I was anticipating to pay. Everyone was very lovely and easy to work with. Thank you for fixing my windshield!!
-
September 2023 by Joanne
Just went to the Safelite on Sunset and Eastern. The service was top notch. The Manager at the desk was courteous and professional. If you need to repair your car window or anything related to your window this is the place to go.
-
September 2023 by Kunal Desai
They replaced my windshield on August 3rd. On August 21st the windshield cracked. When I went back they said it was not covered becuase it "looked" like new damage. They claimed there was chip that caused it. I could not even feel the chip they were mentioning. They manager didn't even want to look at it and was too busy to get up from his chair and sent one of his employee. They employee asked the manager to have another look but the manager claimed he was too busy. Never using them again. They don't stand behind their product and service.
-
September 2023 by Robert Estrada
Very satisfied with my windshield repair. Technician went above and beyond. Vacumed my my truck, cleaned my rear view mirror, and outside windows. Arther my technician was a conscientious employee.
-
August 2023 by Wade L.
Brock at the shop in North Las Vegas is the man. Going above and beyond. Corolla 2017. Even responding on Sunday. This guy is the man.
-
August 2023 by Ted L.
I replaced the windshield on my vintage GMC van. The manager (Donovan) told the field technician the van had to go into their shop because it was an atypical installation, which was bit frustrating. Nonetheless, the manager was looking out for my best interest and he made the right decision. They had the skills to do it right , including replacing trim that was special ordered. End results were great and staff were super friendly.
-
July 2023 by aJoshNamedLee
I came in first thing they opened, and i was as shocked as the guy behind me who saw my toe socks on my feet on how fast they fixed my car! Short enough for a nap from working the graveyard shift, they even woke me up politely (in what seemed like under an hour) to tell me my window is done! ?
-
July 2023 by Devin Jones
Quick service, friendly staff (Daniel and Jeremy helped me), and an effective outcome! Thank you Safelite AutoGlass Team!
-
July 2023 by Stephanie Ceccarelli
Our tech was awesome and it was fun to watch him work. Very professional! There was no impact to traffic at our apartment. Thanks for the fast service!!!?
-
June 2023 by Alisa L.
I brought my new car in to repair two tiny rock chips on the driver's side of the windshield on a 100F+ afternoon. After dealing with Safelite through my insurance, which partners with them, I already had a bad feeling, plus all the 1-star Yelp reviews, but I couldn't reach the shop across the way with the 5-star reviews and figured how hard is it to fill two small chips? When I walked in, I was told I had to sign a waiver saying they weren't responsible for further damage to my windshield from the repair. No one mentioned that in my numerous phone calls, and I felt safe with the lifetime guarantee they supposedly offer on their work. The employee said it was a rare occurrence, but they had to let me know. I couldn't get a straight answer from him on anything, and I have no idea why he asked if my car was still under warranty, which it is. (Another employee told me later that further damage occurs in one in 30 windshields at this shop, which are bad odds). They took my car back shortly, and within a few minutes, the employee came in with another employee to tell me my windshield had cracked 4"-5" from the vacuum device, and it would need to be replaced (it actually cracked 17"). I drive a luxury car with a pricey windshield and now have to pay a $500 deductible to replace it. This is a complete scam, and I know better than to use a franchise! They didn't let the windshield cool down, and all their parking faces west. I called corporate from the store and got nowhere, and then was told by another employee I had to leave as they were closing. They were so unapologetic throughout. To add insult to injury, I got a text tonight from corporate that my windshield is backordered, which the employee said nothing about. In fact, he said it would be in next week via the local dealership. I highly doubt it would be an OEM part. I am now too scared to have them touch my car after really reading the reviews, so I will be contacting my insurance in the morning to get the shop changed as I already found another company with great reviews via Yelp who could have filled the chips at my home at no charge without cracking my windshield in the process. After paying cash for a beautiful sports coupe from a dealership in CA that was delivered via a transporter, an additional and unnecessary expense was the last thing I needed. I just wanted to enjoy my new car, which now has a 17" crack in my field-of-view for weeks or months thanks to this shop. I am so angry at Safelite and at my insurance for partnering with such a shady company. The before and after photos speak for themselves.
-
June 2023 by Rose Clouds
Fantastic team and awesome, friendly service. Had my car broken in to, was able to get an appt the next day to replace my window. They sent continuous reminders and notified me each step throughout the process. They even vacuumed my entire car.
