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January 2024 by Debra Mazza
When I bought a new car Saia suggested I remove my son from the policy and let him cover his car on his own. As this was a big change, she took over 3 days to research and prepare for the policy change. Moving my son to his own policy made sense as he did just graduate college and wasn't living at home. She did not, however, consider that his car was actually under my name and as far as Nevada was concerned, the car was not covered by insurance. So not only did my son pay for the policy, we had to pay a $250 fee for not carrying insurance. When I pointed all this out Saia responded by having me switched to another agent. Save yourself the headache...choose someone else.
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November 2023 by Yhadira V
Love my Allstate insurance "Saia Agency"!!! They are honest, trustworthy and knowledgeable on a variety of insurance coverages. We always receive the best customer service and continue to be happy customers for a couple of years now! Thank you Saia Agency for your great service!
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October 2023 by Eric
Originally my agent was another agent who either went out of business or sold but there whas no phone call or communication to notify me of any changes. Having said that I called my agent to make change to my policy. Upon calling them I left a voice mail and sent them a text requesting a call back leaving all required information. After several calls I ended up calling Allstate directly for help making the changes I wanted. I would never use or recommend this agency based on my experience. As I still have not received any communication from them directly and it has been months now.
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October 2023 by Dan Kadera
Always helpful.
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August 2023 by Martin A. P.
Good services
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June 2023 by Andy Moll
This agency has the customer’s interest in mind. The owners were very helpful and responsive in defining the best package for my insurance needs. Highly recommended!!!
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January 2023 by Vo Kieu
Saia is friendly and professional. Thank you Saia
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June 2021 by Kismet H.
I don't recommend. They're started off great and provided great personal friendly service, but now it's difficult to get in contact with anyone. The original agent I have assigned to me doesn't respond to emails and the claims process is very slow and extremely inefficient. This place is no help. I do not recommend!!
