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February 2025 by Kristie Marie
Horrifyingly unintelligent supposedly trained ppl.
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July 2024 by Wyuki
I called about a product because I did not want to go in for nothing the lady on the phone confirmed that they had it in and when I got there I looked in the area and I did not see it so I asked her about it and she got an attitude with me as she slowly walked to the area where there were no more left and then she gave me a different version that was not what I wanted so I told her no thank you she had a attitude is if she came in for nothing she was a thick shorter Fair tone black lady I still kept it professional and said thank you ma'am but her customer service was Hideous I had more customer service than her and I'm not even the employee
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February 2024 by Lauren Wright
I'm a licensed nail tech. I was in a pinch and just needed to grab a couple things. WHAT A RIP OFF. These prices are ridiculous! I can't believe this place is still in business!? $20 for monomer?! 4oz?! I'll reschedule my client before wasting money at this place, what a shame
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December 2023 by Sarah Taormino
My motivation to write this review was mostly to offer my praise to Audrey, who is so sweet! I’m trying to tone my ombré hair because it’s gotten brassy. I attempted with some TikTok and YouTube guidance but was mostly unsuccessful. I went back to Sally’s today and explained what I was wanting to Audrey. She didn’t just show me what product would work best, but also took her time explaining why. I really appreciated her thoughtfulness. I feel much more confident this go around, thanks to her guidance :)
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October 2023 by bronx bull
The young lady Ashley was so sweet and very knowledgeable. She was able to answer all of my questions without hesitation. She took her time to show my what I was looking for. She has great customer service and a great personality. Its hard to find good customer service these days and im happy she helped me today. She is a asset to any company she works for. Thank you Ashley for all of your help finding what I needed.
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October 2023 by Angelica Shenouda
Audrey was the absolute best!!! She took her time to answer questions (i had a LOT) and was so kind and helpful. As someone new to hair care/color, it was so nice to have someone so friendly and welcoming help me out.
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May 2023 by heather diamond
This is the place to go if you like to get stalked by Sally’s employees who act like you’re going to steal.
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May 2023 by Jade M
Letty is such a b****Was so rude to me I’m never shopping there again they should fire her
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April 2023 by Martin V
Best nail clippers, poor hair detangler. They recommended a hair detangler that is expensive. Bought it. It did not work. Tried pictured detangler, too, no go.Customer service so so, too. Busy store with lines to pay annoying.Do not rely on just their advice on products. Look up items you're interested in on websites and read reviews before going to Sally's.
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December 2022 by rene shipley
I have been going to this Sally's for over 15 years. The staff is always helpful and friendly... so not sure why anyone would write a bad review.... hum..
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December 2022 by Karissa Webster
I don't care to come to this location, but it is the closest to my house unfortunately. I give it 3 stars because they have 95% of the products I need. They have some of the worst customer service though. The last 3 times I've gone there's been some issue. Either I haven't been greeted, haven't been helped, or I get attitude when I do ask for help. Like I'm bothering the girls working there to do their jobs. I went in tonight and the girls there greeted me, but didn't come from behind the counter. I looked by myself at priducts not sure what to get while they had a whole conversation. They could use a serious refresher course in customer service.
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July 2022 by Tami Morgan
I had the best service from Sylvia! I went from black to blonde and my hair was a mess. She knew exactly how to fix it and the best conditioner. The color came out Perfect. She truly saved my hair. She exceeded Excellent Customer Service. Thank you! Tami M.
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April 2022 by Olga H.
I don't come in here often - and there's actually a good reason for that. It's because everything I buy here is BUILT TO LAST, period. My husband bought a razor for his face three years ago. Still works like new. I bought a Straitening iron five years ago. Still works like new. Both were a little expensive, but we definitely got our money's worth out of it. Don't be cheap and go to Wal-Mart or Target only to buy something that breaks within weeks. Make the investment to get something that was made to work here at Sally's Beauty. Can't remember the name of the helpful gal who was working there, but all the employees there are equally helpful. Thank you!!
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February 2022 by A Grandusky
12 February 2022Went in W/O my brain, seriously! andAndAND the name of the product, left the empty sample at home PLUS I left my phone in the our truck, where I had researched where to find said product. ... to put the cherry on the cake ?? the product line, One and Only, had just changed their packaging so I didn't recognize it ?. ... phew & take a breath ??Butttt ALL of the ladies were so very nice, professional, helpful, pleasant, kind, had patience. ...which I needed dearly because my PTSD was about to kick into overdrive.Yes,they had the product.Yes, a lovely young lady walked me where it was & asked me many questions as to what I was looking for in it so that I would be hopefully satisfied with my purchase.If not, there are SPECIFIC guidelines on the back of the receipt that I can read n understand clearly.Thx for a wonderful experience ?
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April 2021 by Deborah Parks
I shop here all the time. However, the color I use isn't always in stock. :(
