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April 2023 by Bran D
I couldn't find what I was looking for but the woman working knew exactly where to find what I needed. Store was very organized and clean. Might be my new Centric location. ?
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April 2023 by Eric Kent
Nothing like buying a bunch of product, then having to buy a bag to carry it out.
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August 2022 by A H.
So happy to read they are refusing service to non licensed customers! Too many ppl are getting away with purchasing bleach and color from beauty supply shops or online places like Amazon & ruining their hair because they watch "YouTube" & think they can do it just as good and cheaper. We get tons of color corrections due to this that are a nightmare with breakage. Please continue to refuse service to non licensed customers. This is a professional establishment that follows nevada state board requirements. They are ALWAYS more than helpful with me. They know who their licensed customers are and treat them extremely well!!!
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February 2022 by Nikki Lynn
Go to any other store. Staff rolls their eyes at you, and treats you as someone lower than themselves.
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September 2021 by Audrey C.
They are rude this I usually go to to cosmoprof but I needed a specific product. They let me shop around and when it came to checkout they asked for my information. I haven't been here since cosmetology school and didn't have my license on hand (because why would I do that?) and they wouldn't let me buy the products because I didn't have my license on hand and they don't accept just the license number. Experience was extremely inconvenient and left a bad taste in my mouth.
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December 2020 by Brandy Love Kirby
I Love this store!! I love that they only let LICENSE PROFESSIONALS IN!! also the girls that work there are so wonderfully Knowledgeable about the product in their store. Always very eager to help and always very pleasant to be around. Very professional they will even help you try to figure out a hair problem if you have one you're struggling with.
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October 2020 by Amy A.
Over due. 3 weeks ago I googled map a SalonCentric store nearby and it brought me to this location. Sorry to say I will NEVER go back to this location due to poor customer service. Usually when I go to SalonCentric stores at other locations I am greeted with positive energy. This location was definitely not giving it. As soon as I walked in this lady with the glasses that worked that day didn't even have to say anything but her vibe showed that she didn't want to be there. Same lady that was ringing us up I just wanted to hurry and leave. Every time she said something she just had this nasty attitude.
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July 2020 by CHERYL PROVOST
This is not open to the public
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June 2020 by Brandy
I Love this store!! I love that they only let LICENSE PROFESSIONALS IN!! also the girls that work there are so wonderfully Knowledgeable about the product in their store. Always very eager to help and always very pleasant to be around. Very professional they will even help you try to figure out a hair problem if you have one you're struggling with.
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June 2020 by Lisa M.
I was a customer that needed two shampoo pumps for my redken gallon bottle and they refused my service or to sell me the pumps because I was not a licensed hairdresser I will tell everyone and all my hair dresser salon friends to not shop here they rude rude to me and denied my service now I have find a place that has the pumps this company will not sell to me. The cashier just came out out telling me to get off the property Iam minding my own business she is claiming I asking the license hair people to purchase items for me whatcha is lye Iam minding my own business on my phone she told me to get off the property What dam b**** and she is just a cashier. Do your a favor don't shop at this location the cashier was rude and accusing me of asking if the salon owner licensed people would buy me the shampoo pumps and Iam minding my own business standing out side typing on my phone and I said get off my back I am not doing nothing Iam on my phone Very very rude customer service terrible bed side manners
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February 2020 by Tifanie Smith Lee
Me and my other Cosmo friends have been shopping here for years. Not anymore! They won’t even let you have a bag to put your products in after you buy them. They are charging 25 cents for a plastic bag they should give you for free for shopping at their store or 75 cents for a reusable bag. You people are going to lose your customers!
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February 2019 by Dahlia Delite
Rude and NO help AT ALL!!! WON'T be back for any reason!!
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March 2018 by Lorraine O.
This is my go to for all of my beauty supplies. I love this place but today was the worst encounter I have ever had. Usually everyone I come across is very nice but Lorraine was RUDE from the second I walked in. I told her i had an exchange and she immediately had an attitude. I told her I had purchased the wrong product and just needed to switch it out. I told her I would leave my exchange at the counter while I go to get the correct product, by then i could tell she was really irritated . When I returned I the counter I told her I didn't have my receipt but I called this morning and they said it wasn't an issue, they could pull my receipt up by my number. She shot back that SHE didn't get the call so I didn't call. When I told her I could show her my phone log she basically told me she didn't care to see. Then she pulled up my receipt no problem, checked all my product to be sure it wasn't used then proceeded with the exchange. She was very rude and unwelcoming. The only reason this place isn't 5 star to me is because the way I was treated by Lorraine.
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March 2017 by Lady Rina
The guy that was working there was a complete sweetheart. He was kind and patient with my 3 yo daughter and her friend that we with me. He put test make up on their cheeks because they wanted it and made them look like warriors! He was informative and always willing to answer any question. I wish I could remember his name but he made my heart melt the way he was with the little girls! Definitely a very positive experience!
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October 2016 by Tonya Hartsoe
Great products and always have great help from the girls there especially the one that's always there ( different colors of hair) she's always super helpful and friendly
