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June 2023 by Google user
We were going to the Stewart Wiseman store but were intercepted by a sharp sales associate at Ferragamo. She used her skills and I purchased two nice and eligant pairs and shoes for my beautiful wife on Mother's day. I think the sales associate last name was Kheidger. Sorry got that off the recept. Sorry SW
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May 2023 by William Lee
We were going to the Stewart Wiseman store but were intercepted by a sharp sales associate at Ferragamo. She used her skills and I purchased two nice and eligant pairs and shoes for my beautiful wife on Mother's day. I think the sales associate last name was Kheidger. Sorry got that off the recept. Sorry SW
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November 2022 by Mimi L.
Fairly small store at the Grand Canal Shoppes. I am not a fan of this brand cause the styles are a bit too formal and older for my taste. Their shoes are ridiculously uncomfortable! Even the ballet flats I got were horrible on my feet, so I rarely wear them at all! Hubby needed something so we came in to take a look. To my surprise a women's silver tone leather belt with crystal buckle caught my eye! I never thought this brand could make something this cute! Our sales lady was super helpful and friendly. She measured and cut our belts for us so they could fit better. I was just glad that I found a very cute piece here!
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October 2022 by Kristin F.
We were greeted warmly by Chiyo Houchen who patiently and kindly helped my mom and I select our purchases at Ferragamo! It was such a wonderful experience and I highly recommend to request her as your sales associate if you're visiting the Ferragamo at the Wynn! Thank you Chiyo for the hospitality and expert help! We love our new bag and wallet, and we cannot wait to use it on our upcoming trip to Japan.
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September 2022 by Frank B.
Wow, thank god I walked in today. One of the best shoe purchasing I've ever had in my life. Cruising through the Forum shops I had a mental note to look for a pair of shoes that actual fit. I've got foot issues from years of athletic so the average shoe just does not fit. Upon entering I was greeted by several gentleman dressed very nicely. Always nice to be greeted these days , don't ya think. Juan who became my sales guru started by asking what my needs were and started dialing my feet into shoes that would provide comfort and style. After multiple pair I found my correct size and style I desired. Now I would have purchased a few others but damn my size was sold out. Even the crocodile ones I really wanted. However for a $2000 pair of shoes I wanted to try on first Yes, the sale was consummated and since I didn't wanna carry them on the plane, Juan offered "FREE SHIPPING" direct to my home. Now that's service. Juan I am forever grateful for your exceptional customer service. You'll be my personal shopper from this day forward. Thanks and ladies & gentleman stop by and have real customer service!
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February 2022 by Clayton Jones
Excellent shopping experience. Thanks for the help Christian.
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September 2021 by James Bell
Great service, will be back. Store associates are nice and professional.
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July 2021 by Miguel Rodriguez
Went to this store to check it out, but as soon as my family and I went in the guy Peter Do approach us to ask what we were looking for. At this point we did mention what we wanted but this dude was all over us in pressuring us and making remarks and giving his opinion. I've gone to more prestige stores and they don't even make you feel that way !!! Just my point of view the more comfortable you are the more you buy !! But this guy Peter Do needs some better skills. Don't recommend this location !!
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June 2021 by Frank C.
This review is long overdue! Just ordered 6 items in the online store...worst online shopping experience I have ever had!!!! I am 48 years old and love the clothes...but the customer service is typically awful. Got followed around once in this store many years ago. It was so bad that my two friends left the store. He was trying to help; he was hiding around corners peering at us...like we were criminals. I purchased a belt and forgot my credit card in the store. When I was talking to the store employee, I mentioned I was staying at the Four Seasons...he was awful and rude the entire time. He treated me like a pig most likely because I was in pool attire. When I got back to my room there was a message from the j*** now being extremely nice to me. Oh....I ah...I see you are really at the Four Seasons...please come back so I can help you....these ppl...gross. Just a clothing employee treating ppl like that...online was just as bad!!! AWFUL
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September 2020 by Chris Usa
Luxury great goodies.
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May 2019 by Richard Sexton
Horrible experience. Reminds of a market in China where they trick you into buying shoes that dont fit and then have a zero return or new size policy. DONT GO!
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January 2019 by Jay D.
I shopped at the Salvatore Ferragamo store located in the Wynn hotel. Upon entering the store, I was greeted by Jenny. I was looking for shoes and a belt. My partner was looking for a purse. Jenny found the loafers I wanted and suggested other add-on items. The service was attentive and quick. I purchased the items. I definitely will return.
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December 2018 by Nayoni R.
BE AWARE when you pay with cash here. When you paying cash The sales women will switching $100 to $1 And she say you gave me $1 instead $100. What a thieves! I am staying at the Wynn Hotel and I took only $400 ($100 bill x4) to buy a tie for present and went straight down to there with my mom. As soon as I got there I choose one tie then she said $ 205.73. So I took $200 out from my small purse and ask to my mom if she has small bill. Then she had 5 of $1 . So I put the $5 on the table one by one. And asked my mom 75cents. So I gave her $200 bill and put $5 on the table one by one. She was watching that. And gave her $0.75. The sales woman watched the money on the table in front of me and grab all the money to a back door. After for a while then came back to me to ask $100 more. She said I gave her $100 and $6 I went to see the camera at the end of the stroke, but the camera was behind my back and I did not see the money on the table. The important thing is that the sales woman puts something in her pocket at the checkout counter inside, then go out then comes in and hold the money back out and said less than a hundred dollar. I've turned a hundred dollars into a dollar bill. When we watched the camera when she put something inside pocket, she said it was price tag. Then why she take off the price tag and put her pocket and went outside? And where? Then she said go to your room and find your $100. You will find it and she blamed me. And she was keep saying that she didn't count in front of me. Just brought it to the cashier. I was counting in front of her and she saw it. What a liar. What really gets me angry is that I did not make a mistake but they told me that I did it wrong and did not take any action. I'm thinking now that if I had my regular wallet with me that time. And told me $100 less, I might thought my mistake and I would have given it to her. But thanks god I took only $400 and I remember 3 old versions of hundreds and 1 new version. So I gave her one old version hundred and one new version of hundred like I totally remember. And my mom saw it too. But the manager didn't trust me. She thought I gave her only one $100 bill. Anyways I can not believe they hired thieves as sales. Results: the sales women took my $100 And they blamed me it was my fault. Again, I wrote in detail to prevent this crime from happening. be careful
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June 2018 by Candace Y.
A while back, I had a horrible experience at this store with JiaRu. I walked in and went to look at the sale shoes. I picked up a pair a heels and from across the store she yelled and said they were on sale. The next interaction occurred by the sale men's accessories. She said all the items in the vitrine were on sale. When asked for the price she didn't even take the time to check, which probably would have been a wise choice for her because when we got to the register the item wasn't even on sale. At the register, she continued to give a ton of attitude. She ended up losing a sale because of how unknowledgeable and rude she was. There are other Ferragamo stores on the strip and this is one I will not be visiting again.
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December 2017 by James Barry Goldberg
Went to buy some new shoes but didn't know Ferragamo is selling escorts!!! The manager Annie, literally is a escort and handed me her personal business card just in case I was interested in purchasing her for a few hours little did she know she was barking up the wrong tree. The moment she seen my card she told the sales associate who was helping me to leave and she would take care of me that's when I was handed the escort business card and told about the escort services and she'd give me a deal and If id like she can take a break and we can get a room upstairs. I ended up buying the shoes but didn't buy the manager selling herself in the end I felt uncomfortable and pressured to buy more shoes she kept insisting I can afford it. she wasn't nice after I showed no interest super awkward never experienced anything like this before so I wasn't sure how I felt after.
