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March 2024 by Donna J.
Tire Center is practicing deceptive selling in their tires. Terrible customer service and not informing customers prior to putting on my tires of their policies then telling me I cannot get my original tires put back on and forced a sale of their tires. I am going to the Better Business Bureau. They put my tires on in 10 minutes and left the outer part of the tires full of dust and dirt. They did not mount them correctly. They didn't have any return policies posted or any of their policies posted. They saw I had an Uber sticker and assumed I was an Uber driver and said it's a commercial car they cannot offer a warranty on the tires after they put them on. Deceptive business. Shame on Sam's Club!! I thought you stood by the customer.
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February 2024 by Margaret Wing
I like the convenience of buying in bulk, however there are things that need to be paid attention to at this location. I was shopping for milk for my toddler and noticed it was expired. It’s February 8, 2024 and one of the cases expired December 25,2023. Be mindful of checking dates as this could make a child very sick. I did let an employee know that they were selling expired milk so hopefully this issue is resolved.
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February 2024 by Palita kt
All good
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February 2024 by Lynn Tritch
We went for gas ⛽️. Its so much cheaper there. Well worth the 10 minutes we waited in cue.
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February 2024 by connie padilla
Best place to shop great place to eat and fuel up all in the same one stop shop Sam's Club
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February 2024 by Kara G.
We had a very helpful and efficient/friendly customer service experience with a "membership fee" issue. It was able to be resolved relatively easily and quickly.
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February 2024 by Chachy V.
Why the low rating? Wow i luv my Sams !!! Ive been coming here for 7 years now and its always so easy n melllow this location is clean and easy Always so clean n calm Sometimes i just walk around bc its so empty n chill The foood is always excellent No issues and the lines r fast!!! Nice workers ... especially the chicken guys So sweeet ! Beeen to other sams n they r crowded especially in California OMG I have nothing bad to say My Sams is awesome and im grateful for allll the kind workers Thank u for ur hard work and helping us get our foood and goods Hugs to you allll Ur awesome and illl always shop here
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January 2024 by Chris M.
Tires/Battery - This store has been remodeled... You MUST walk thru the entrance and around the warehouse in order to get to Automotive, when you have to park over by the service bay for your appointment, the employees were all rude stating ' policy' ... You used to be able to walk through the entrance and then past membership to tires... They need to make a cut through again or provide another external entrance that is more accessible.
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January 2024 by Luis Fer C.
First off they keep pushing the Plus Membership which keeps going higher in price every year while you can get a regular membership for as low as $10. Then the prices keep creeping up every time. Toilet paper, kitchen towels, diapers, snacks, and the other stuff we buy is typically higher on our next visit. Then to finish off I have yet to buy a GOOD bottle of wine at Sam's, yikes! Their house brand is no good and last time I bought a Malbec that was nothing to write home about. Who the heck selects the wines? We always enjoy the food court and the best prescription glasses I have and have had for five years are from Sam's.
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January 2024 by Andrew S.
I've become a big fan of Sam's club, preferring it over Costco now for various reasons despite me being a member with them for many years before deciding to switch over to Sam's. Overall, there's not a ton to differentiate them in terms of the variety and quality of goods and services they offer, but after comparing prices I can definitely say that Sam's does have a slight edge here. One thing I do absolutely love about Sam's is their mobile app, especially the scan n functionality that lets you scan items as you shop and put them in your cart, giving you a handy running total of the cost, and the ability to instantly check out from the app without having to remove items from your cart. You just show them the code on your phone as you exit. Honestly I love this, it's such a time saver and great feature. This store is well laid out, and no complaints with the service, any staff I've interacted with have been friendly.
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December 2023 by Antonia C.
Love their scan n go when checking out. You don't have to buy as much as at Costco. Prices are reasonable and lower. Their poultry has gotten better since they now section the portions. Parking is getting as bad as Costco. But they have more of a supply for the public.
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December 2023 by Joe M.
I suggest that Sam's Club extends its closing hours, especially during the week preceding Christmas. I encountered an inconvenience when attempting to procure items for my work Christmas party at 7:45, as I was informed that the store closes at 8. Considering the needs of customers, particularly during the festive season, an extension of operating hours until 9 or 10 on Fridays and Saturdays would be beneficial.
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November 2023 by Ray Zurc
Scheduled a delivery for 3-5PM and never got any updates and app never updated me but my email said “sorry it’s late but it’s on its way” at 5PM. After that no updates and the online customer service was no help and eventually just stopped responding. I finally called at 7PM and the store basically said “no drivers picked it up sorry we can try again tomorrow” and basically said 3-5PM Again the next day which with our last order the trust in that is gone. As well, it’s inconvenient that my order doesn’t go through on their end the day before and I’m still in the same time frame not even bumped to be first delivered the next. All the customer service issues alone are going to be the reason I don’t renew my membership. I will be shopping for my groceries somewhere else from now on.
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November 2023 by Adalia Campos Padilla
I felt discriminated against by David who works there. He said that he makes decisions to who he feels should get their food first despite of the ordering process. He said he doesn’t care and we could take it with any manager. He was too comfortable, aggressive and confrontational. I just wonder if it would have made a difference if a manager was called. He probably gets away with this discriminatory behavior by management and he knows there are no consequences.
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October 2023 by Matthew B Beare
Nice store. They offer even more online than in-store. Cheap gas
