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October 2023 by Thais D.
I didn't like the optical service. the salesgirls are not very friendly! I don't make glasses there anymore..
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October 2023 by Joe F.
This review is for the tire and battery center. Super friendly guys that do thorough work. Absolutely make an appointment and prepare for a little slow in the beginning but once they start working on the car, they're pretty efficient and I highly recommend these guys for their prices and the Roadside Assistance.
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August 2023 by Ann D.
Well... placed an order for delivery 5-7 pm. Called and was transferred to 2 other ppl then hung up on twice. So to cover their mistake they tell me it was delivered and it wasn't. So lie after lie. Their customer service is THE WORSE.
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August 2023 by Pamela W.
I find it odd that when I want to write a review about Sam's Club, I am prompted about what to say. This is quite disappointing. I receive regular surveys from Sam's Club, but no matter what I say or even if I provide my phone number or email, I continue to hear nothing from them. I believe that taking my time to fill out a survey is a total waste of time.
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August 2023 by I Heart Them C.
Better than Costco. First they have a HUGE selection of fountain drinks. 2nd the APP. With it, you never have to go in line. Can scan while you shop. 3rd notice that it's always near a Walmart so if you need some random things that usually isn't offered from Costco/Sam's, go to Walmart.
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May 2023 by Gina C.
I've been a big fan of Sam's club for about 20yrs!! First learned of the club when I lived in AZ. This location I stop by here & there. I just happened to be headed East on the 215 after I went to a Yelp event so I stopped by here for gas & some groceries. This location actually has a seafood counter. I haven't seen that in other Sam's locations. Store is set up a little different then the one on Eastern that I go to. I LOVE the scan & go app!! Best thing ever & you don't even have to wait in the lines to check out. You should download the app if you haven't already. You can even use it @ the gas pumps & not have to touch a lot of stuff on the pump. There is a car wash @ this location too!!
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January 2023 by Daniel D.
This Sam's club location is honestly our go to location. We drive from Summerlin just to shop here.Their customer service, food choices, fresh produce & prices at always 10 Stars with us.Now their food court offers some of the best snacks to tide you over while shopping. Or just before you head out to your next shopping adventure of the day.We stopped and got a slice of Cheese pizza. The slices are fairly large. It can feed 2 small people or children. You get a drink with the pizza as well. The pizza was satisfying. A little oily. Yet it hit the spot.Their prices do not give you sticker shock. So affordable to grab a quick bite to eat.You can chose from a all beef hot dog, yogurt, sundaes, pretzels etc.I highly suggest this location for all your groceries needs and snacking.Thank you!
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December 2022 by Jaime B.
This is my favorite Sam's in town, location is near my house but the store is clean an always stocked with all you need at home , also gas prices are good but the line to the pump is around probably 20 minutes wait, still is a good place with great prices and excellent customer service, service is ver important if you need help around looking for anything.
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December 2022 by Janice H.
Awesome service from the driveup associates! Excellent prices, products, and services always a pleasure! Appreciate the savings on great products. We miss the Bison burgers though.
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December 2021 by Daniel C.
Alway some of the pumps not working and the traffic to line up is bad they need to fix the problem about that not every car using the left side
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December 2021 by Alvin Dioquino
Clean, organized, cheaper, loyal and friendly employees, cheap and good food in the cafe.
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November 2021 by Chinadoll B.
I've shopped at the Arroyo location for years but now I will be changing the location and my loyalty to Sam's club until my membership ends. This Sam's club is the worst location in Las Vegas. The goods and food are OVERPRICED, PICKED OVER and sometimes EXPIRED or SPOILED. I bought frozen crab legs that had a high content of ammonia smell which means it's rotten. Also fish once that had a RANCID smell once It was unthawed. Ground beef that turned greenish grey overnight in the refrigerator. The checkers are RUDE and UNPLEASANT but constantly trying to pursway me to upgrade my membership. Y'all can't even get the the STANDARD MEMBERSHIP right so why would I give you more of my money. Last week the checker asked me twice if I wanted to upgrade I said no the first-time so why ask me again? Then a NEW MEMBERSHIP Charge ended up on my receipt that I had to stand in line to have removed......HER excuse was did YOU press the YES to the UPGRADE BUTTON? No idiot!!!!! I can read very well. That charge was a $45 NEW membership Charge that SHE added onto my bill like I'M STUPID and wouldn't notice. So everyone CHECK YOUR RECEIPT UPON LEAVING. Sam's Club need to get it together at the Arroyo Crossing location. I won't be renewing my Sam's club membership based on my SEVERAL incidents.
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October 2021 by Pett Aranton
Clean store, polite workers, fast service.
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October 2021 by Power B.
They have touch screen for ordering food which is great. However the touch screens dont work, there is more than a 4 second delay sometimes. The menus are complicated, not nearly as easy to use as Costcos ordering system. But the biggest problem is that they have installed a huge expensive screen intended to show when your order is done, but the staff dont use it and instead mumble when your order is done, behind masks and plexiglass walls. No way to hear that over the soda machine buzz and other noise. Said screen alternates between ten pages of all orders todaysnd none of them has the status "ready to pick up". This fail pretty well sums up this entire location - nothing works and none of the staff feels a responsibility to have it amended. It has been this way for over a year now.
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October 2021 by Mike K.
Don't buy the Rotisserie chicken from this place, they are under cooked and will get you sick. They just can't get the job done right. Shop at Costco it can be a life saving choice.