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March 2025 by Olivia Ogbemudia
i dont like it.
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March 2025 by Lainie Luu
Sooo disappointing. Where the heck is the customer service? She pulls me out of line to ring me up and just dissappears. I had to go after the her, sales associate, and ask if she was still finishing my checkout. She continues to walk away with another associate saying no then completely ignoring me. I had to wait even longer back in line. I would never have made a purchase if it wasn't for my kids. I will never shop at this store again!
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March 2025 by Deanna Butler
The sales people at this store are a joke. One left me standing and forgot when helping me pick make-up. They also seem to now nothing about dark skin and can't answer questions. I recommend that brown and black people steer clear.
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October 2024 by Ty Geer
I went to the Forum Shops Sephora today around noon to try two recently-launched fragrances I was notified about by their app. There were fewer customers than employees in the store at that time. I spent some time browsing for these specific fragrances while there were three employees in that area of the store with no other customers, but I wasn't asked for help once. I found one tester of what I was searching for and as I lifted it to spray, someone came near me. To help? No, they didn't speak to me. I feel like once they determined I wasn't trying to steal the tester, they were content and walked away. I left without any conversation besides the woman greeting and sadly without my new fragrances.
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September 2024 by ALI meziani
very disappointing experience, this evening at 8:30 p.m. we went to buy products, we stayed for 25 minutes without anyone paying attention. We tried to ask people in the store in vain and we had to ask the person who was the unhappy greeter to stop the conversation with his friend. This makes fun of us With a second individual who came to pick it up I think. I advise you against it.
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August 2024 by Katherine Koomoa
The store closed early, the lady closing the store said the staff inside was overwhelmed due to short staffing. I should have left earlier to get there sooner, but closing earlier than the time listed on the web is not a great business practice. My daughter had $40 to spend, I know that is not a lot to a big company like Sephora, but it was a big deal to her to miss out on spending her money there.
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April 2024 by Jonathan
Vast products. Service is okay. You definitely have to hunt people down for help, but I was happy with the associate who helped me (once I could get one).
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March 2024 by MARIAN HDEZ
Very good
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March 2024 by Mandy Davis
Umm this location is now closed?!?!?
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February 2024 by Monica G.
I dont see the point in all stores having the same name when each location has different rules. I was given no choice but to receive store credit because the items were purchased at a different store. Now when I try to use the credit, I can't because it's not the same location I received the credit. Why are they all called sephora then?!
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January 2024 by JA F
Excellent attention!
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January 2024 by Sofyia Giron
Rude worker asked a simple nice question and he was so rude with an attitude.
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January 2024 by sidra vaqas
No one to help in the isles. Found a lady after a while.
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November 2023 by Leandro Ferreira
Very good place to deal, I bought the wrong perfume, next day I went back and they exchange with no problem even the box was opened. Thank you so much!
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November 2023 by Nika Heart Boyd
I love every Sephora. This branch located at the heart of ceasar’s palace. They help me so generously.
