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February 2024 by Monica G.
I dont see the point in all stores having the same name when each location has different rules. I was given no choice but to receive store credit because the items were purchased at a different store. Now when I try to use the credit, I can't because it's not the same location I received the credit. Why are they all called sephora then?!
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January 2024 by JA F
Excellent attention!
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January 2024 by Sofyia Giron
Rude worker asked a simple nice question and he was so rude with an attitude.
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January 2024 by sidra vaqas
No one to help in the isles. Found a lady after a while.
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November 2023 by Leandro Ferreira
Very good place to deal, I bought the wrong perfume, next day I went back and they exchange with no problem even the box was opened. Thank you so much!
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November 2023 by Nika Heart Boyd
I love every Sephora. This branch located at the heart of ceasar’s palace. They help me so generously.
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October 2023 by Mckayla Smith
The manager here was AMAZING! I had gotten a gift card back in April and had about 200.00 to 250.00 on it, and even though everything was NOT her fault, she tried to fix what happened. This manager was sweet, gracious, kind, and tried to make my birthday better by a few small items on her sephora, again it was not her stores fault this situation happened.Sephora in WA did not complete the transaction or something because the money was off the gift card. I have been given the run around from the 888 number on the gift card to cash star to another place who makes the cards ALL COULD NOT LOCATE MY 200 TO 250 TO PUT BACK ON MY CARD! NEVER BUY A GIFT CARD FROM SEPHORA UNLESS you don't mind throwing money away.
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October 2023 by Jonathan Raymond-Lezman
Vast products. Service is okay. You definitely have to hunt people down for help, but I was happy with the associate who helped me (once I could get one).
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August 2023 by Max Morrishhh
absolutely awful service from silly small people who work here. giving my order to other customers and then denying everything as it was their fault. this place needs shutting down FAST.
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July 2023 by venessa carrera
One of my favorite Sephora’s in Las Vegas. The store is very well organized and clean and the staff is always very knowledgeable and helpful. Great experience 10 out of 10!
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June 2023 by Carnita M.
I got my makeup done here when one of my regular makeup artists was sick and had to cancel last minute. I booked the 90-minute service (the appointment really did take 90 minutes btw) and my makeup artist was Kamilah. I'm so used to and happy with my regular makeup artists, and anyone other than them I just assume won't be as good. (They have all been doing makeup professionally for more than 10 years so of course their skill level is high.) Kamilah is newer to the field in comparison to my regular artists, but I was satisfied with how my makeup came out and I would request to see Kamilah again. She seems to want to grow in this field, which I think is a good trait a makeup artist could have.Some items to note: -If you want false lashes, you have to use ones they have in store. -You can add gratuity at the end of your service. My artist emphasized it was totally optional, while still making it clear it was expected (she told me what her preference in pay method was). I was already planning on giving her a tip though.Based on my experience I would recommend making an appointment for a makeup service here if you are needing/wanting to get it done for a an event.
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May 2023 by Allyssa P.
The store is big and they're pretty well stocked. We were greeted at the door but that was it. No one asked if we needed help. I waited near the registers for a few minutes to check out and no one came over so we left without purchasing the several things we wanted...Aside from the bad service, the store itself had an eerie vibe because it was so quiet. They should have music playing at the very least.
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May 2023 by Renee johnson
Great location on the Vegas strip! Helpful staff. April had amazing deals in store. Will definitely be back
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May 2023 by PunkinLPN
Great selection. Someone was ready to jel as soon as we walked in.
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February 2023 by Yvonne Schneider
Terrible customer service! I had to go to the cashiers desk to see if they can have someone help me. She said she’s calling someone to help me out. Not one person came. The cashier herself told me 2 times she is going to help me out but didn't. I waited for 10 minutes standing there waiting with no help. So I left. On my way outside I saw one of the employees by the front door hiding on her phone ?. For the money you’ll spend in there (Which I had wanted a whole bunch of things I wanted to get from foundation, eye cream, lash serum, lashes etc, but wasn’t sure which ones were best for me, therefore needing assistance) it’s definitely not worth standing around and waiting for long. I will take my business else where!!
