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July 2025 by Alyssa C.
This is my go-to Sephora location because it's not attached to a mall and there's a convenient parking lot. I really like that I can be in and out with their in-store pick up option. They can get pretty busy and checkout can be delayed because of it but it never takes me more than 10 minutes to be in and out for a pick up order. Staff is always nice and easy to ask questions to. No complaints on that end! Overall, organized store with plenty of staff and products to choose from.
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July 2025 by Hiva R.
Stop making people feel as if they're stealing. Second time in this store & I felt so watched and uncomfortable. Even with a basket and no purse. Spent over 200+$ and when asked for help/suggestion I got the most driest unwelcoming answer. Yikes I won't be returning here anymore.
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May 2025 by Wendy M.
Literally full of people that either hate working there or hate working in general or just aren't morning people lol. Not that i needed the help but no one offered anyways and 2 people were just talking/gossiping and some guy was just making eye contact with me but avoiding me at the same time LOL once i was about to check out they had the audacity to ask if i was assisted by anyone in the store knowing damn well i wasn't LOL. Just know what you need if you come here otherwise don't bother coming if you're gonna need a color match or makeup suggestions.
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December 2024 by R G.
Rude, worthless employees who seem like they want to do the very bare minimum. The guy at the front who's supposed to be manning the online order pickup seems like he'd rather be chitchatting with his coworkers than to actually do his job. he was incredibly rude and condescending to me and gave me dirty looks because I told him the girl who directed me upfront was extremely unhelpful. I just had to laugh, he seem like he'd rather be anywhere than in Sephora.
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November 2024 by Scrunch D.
The one time i need help finding something they dont offer to help. Usually at the door 10 ppl ask if you need help finding anything. Today was different. The extremelyyyyyyy heavy set Mexican woman with black hair was the least helpful. I asked her for help & she literally just said "uh huh yeah" I guess i should have asked someone else who looked like they actually enjoyed their job but none of them did. This place always sucks. It gets worse n worse over time. Thanks for a huge waste of time Sephora employees.
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November 2024 by d t
I only come to this location when I don't feel like driving to downtown summerlin. Vanessa at this location was rude when I asked about a product. Just looked at me and with an attitude said no. She hadn't even heard of it, granted they didn't sell it at this particular location but maybe educate your staff on products that the company they work for carries. A little bit of customer service shouldn't be too much to ask for. Giving 2 stars bc the girl who checked me out was nice and another worker asked if we needed help.
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August 2024 by Deez Planz
I was followed the entire time. They watched my every move in the store but never had the decency to offer any assistance. I’ll never shop at this location again.
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August 2024 by valeria silva rego
Good service and effort to understand my English
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May 2024 by Joanne Culver
They had what I needed.
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May 2024 by Joe C
They had what I needed.
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March 2024 by Alyssa T
Not sure why I even bother going in to this location anymore. Staff is rude, less than helpful, and always seems to have something better to do than help paying customers. Will continue to buy products online instead.
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February 2024 by Telisha M.
There drunk elephant product truly has African oils. I clears up your skin fast and it works well and doesn't make you break out. It's perfect for all skin types.
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January 2024 by Missa L.
The amount of times you are asked if you need help is a little too excessive! Shopping here is annoying. The sales ladies are just down your neck it's not very welcoming or comfortable to shop around . I'll stick to other locations
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January 2024 by Joshua Keller
Nicest staff. Also wanted to add that they as a team seem very cohesive. In a retail environment during the holidays it is very hectic. I am a general manager of a retail store and I was watching all of them and they created a awesome environment. Not to mention I'm one of those cologne collectors so I purchase a lot from Sephora. Rouge ftw. Good stuff at this location and I will be back again. Cheers
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January 2024 by Nicole Viseur
Great visit. Just got some Christmas gift cards.
