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December 2023 by Benja Robles
Three associates at the store, nobody greet me when I entered, I looked around for Nikes and nobody came to help, even having the store empty. I choose my shoes and I asked for my size, I had the worse attitude from the girl with tattoos on the neck, didn’t help at all and I noticed lack of training and horrible customer service and communication. I won’t come back to this location.
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July 2023 by Gustavo Garcia
Great prices, the place I always go for shoes..
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May 2023 by Ken “Rocky” Thompson
Surprised at the large selection of name brand shoes they have. Only setback is a lot of their shoes have limited size inventory. Pick a shoe you like and hope they have your size in stock. Just because this is Vegas, does everything have to be a "gamble?" LOL
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April 2023 by Jarvis butler
Great place to get all the shoes if u like to steal great boosting spot to go get what u need
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March 2023 by Kubwa G.
Terrible service! I go in looking for a certain shoe for a kid and he said they don't have it (mind you, all he did was turn his head looks towards the kid's section which is like 30 ft away and says no we don't have it here) ok fine! So i ask MR.Lazy well is there anyway you can check to see if any of the other store may have them. His response is no off back didn't even try.
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March 2023 by Cassandra E.
I must say i had my doubts about this shoe palace, from the location to what the store would look like inside. After hearing about it decided to stop by today. As soon as I walked in I received a warm welcoming from the employees, Cecil and Cesar they asked me if I was looking for anything in particular, made sure I knew where to find them if I needed any help. Everything inside was neatly sorted, they do have tables with clearance items which were a bit odd but nothing too out of place. I also got to speak with one of the managers, Damaso as I was shopping around I got to learn about specific shoes. Overall I was really skeptical about this place but after today I can say I will return again. Great staff along with a variety of options from shoes to clothes!!
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February 2023 by rodgodloco416
No customer service. Clerks just stood there looking at their phones. Don't go here.
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January 2023 by Angel Stevens
The store needs new employees who want to work and enjoy their jobs. We weren’t greeted coming in. There were about 5 employees and it took 10mins to be helped in an empty store and that’s because I had to walk to the front for help. No one is smiling. Then there weren’t many options because of size. There was no solution when I was about to settle for display shoes that were dirty. Just overall bad customer service and experience.
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January 2023 by Andres Machado
Awesome selection and great deals and. Customer service is great
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December 2022 by Chep 3.
Don't waste your time avoid this store walked around for 10 min looking at shoes not once did I get asked if I needed help it's a bunch of little kids working there they are more worried about the playlist then helping customers
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November 2022 by Ledestroyer22
Super suspicious store, entered shoe Raffle for lost and founds. They call me but hang up quickly, so I call back. Guy on the phone saying he let it ring all the way. Guy pretty much lied and I called immediately, like within the second, and he said he already gave it to someone else. Don’t trust this store.
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November 2022 by Pepo M.
This store has no respect and super suspicious. Entered their raffle and they let it ring twice and hung up. Called back immediately, like within the second. Guy claimed he let it ring all the way, but he was obviously lying, and said he already gave the pair to someone else. Spoke to some friends that also work at other Shoe Palaces. Apparently the store is notorious for letting it ring once or twice and hanging up.
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August 2022 by THEGODHIMSELF junior_of2020
They don't have different types of shoes they repeat the same design over and over and the staff very rude
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July 2022 by King D.
This store has no Respect for customers and it's horrible that you can't even get a greeting. They would much rather sit around and play with each other and their friends that come in rather than making a sale or making money. I live in the area of this location and I even told the young girl at the register what my issue was. They literally looked at me in my face and didn't greet me or asked if I needed any assistance.
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March 2022 by Annette Perry
They have some good sales and sales people were pretty good as well.
