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January 2024 by Andrew S.
In general Smith's is my preferred grocery chain in Las Vegas, and while this isn't as big as my regular Smith's (Marketplace in Centennial) it's still a decent sized store with all the usual thing you would expect. I usually come to this location because it has an America First credit union, but will sometimes pick up a few items if I'm here.Like all Smith's, prices are good providing you belong to their loyalty program, and they often have some really good digital coupons you can just clip in their phone app. In fact, Smith's app is great because it can help you locate items in any store too which is very helpful.This store tends to get very busy at peak times, and the parking can be quite chaotic at times just because of it's location and all the other stores around it, so just keep that in mind if you're in a hurry.
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December 2023 by Nana A.
Work on your employees' attitude - that lady (a black woman in her 60s) is selectively nice and rude to people, hates young people I assume. The other day she told something bad to me, I didn't quite hear it, moved to the other register, so she found time to walk to me and repeat herself. I was like what?? Are you bullying me or..? I'll record her next time for sure, so fed up with your old cashiers' attitude, and I'm not the only one. I work in customer service, this behavior is unacceptable. Fire that woman already (or two of them, I lost count of all the rude sad old women you employ). Anyways, a young black girl at the other register was super fast and professional, that old cashier couldn't even stand me making a compliment to the young cashier - had to shout over what I'm saying just to get some attention. What a horrible horrible sad person.
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November 2023 by Donna Lopiccolo
I was at Smiths on Nov 21 at around 5:00 pm. I did not use a cart to shop only used the basket. Like many of us we think we only need the basket and end up with much more than the basket to handle. When I checked out the cashier was extremely professional and polite. There was a young lady bagging for him. I was shocked to hear her ask me if I needed help with my groceries. What a kind gesture. She was so sweet and sincere. I appreciated her willingness to just jump in and want to help me. I truly pray more young people will see the way she conducts herself, and follow her model of kindness. The cashier was also very polite. I heard him introduce himself to the young woman. Apparently they never met or one of them is new. You are both examples of what we need more of in this world. Happy Thanksgiving to you both. I don't know their names but that were both dark skinned. The young man was tall and the young lady was not tall. Thank you to both of you for professionalism and your beautiful hearts.
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November 2023 by Alissa M.
good store cleaned up but I do miss this one bagger I forgot her name she looked about 20s she was a very fast bagger always would help me to my car no matter what she was just lovely lady with a great personality
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November 2023 by Gene Robinson
Where I'm from they call it Kroger. Smith's makes me feel right at home. I'm so thankful for this location and their wide variety of products. The customer service is A1 outstanding. There is also a fuel station in the same parking lot. Get you a Smith's card and start saving today!
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November 2023 by Chris Droge
I came in to Smith’s today, and left, realizing why I never go into Smith’s anymore. Your self checkout system sucks. First of all, it asked for my rewards number, and when I hit no thanks, I have to call one of your tenants to come over to finish my check out. That sucks. I wish you would fix that. Then, when I go to pay for it, I have to select whatever it is I’m paying before I can use my card. Every other grocery store I go to I don’t have to do that. All I do is put my card in and it knows what to do so, fix your stuff, it sucks that you guys are behind the times with your POS systems. Very frustrating when I’m trying to hurry up and get in and out. Thank you again for a bad experience.
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September 2023 by Tyler Reese
Always great customer service and they always have what I need.
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September 2023 by Felicia Turner
It was a ? place to shop but a little pricey and shopping was made easy The cashiers are very nice and helpful every last one of them they even explain if I go online and do coupon clipping I'll get a better deal next time Smith I will be back
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September 2023 by Kevin L.
Open racism by employees. At 3:00-3:15pm on 9/25, I am walking to look for some children's tylenol when I pass an older white male employee tending to the makeup aisle speaking with a white female customer. He says, "Foreigners! That'll show em"I was there to pick up some medications at the pharmacy. I'm not so sure about shopping here despite it being the closest grocer in my area.
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September 2023 by Aaliyah Johnson
This is a great Smith’s store. Right down the street from my house which is convenient. Great service from the employees, always there to help! The bakery is so amazing here too check it out!
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August 2023 by Mark C.
Quality market with competitive prices and good selection. More special sales than most markets. Good customer service
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August 2023 by D
When you call the store and the phone rings for 6 min. Before being put on hold with no answer. THEN call back and phone rings for over 16 min. With no answer( have screen pic. Of ring time). There is something Very wrong with the staff at this location!!! This has happened on another occasion also. How does a business work like this? To call to see if this store has an item in stock and Not a single soul answers the main grocery line. Will go to Vons grocery now. Ridiculous!
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July 2023 by Shai B.
Poor service and unwelcoming looking at us in a racial look like we are there to steal not shopping there againToo unwelcoming . Shelves are empty and not well kept. Not very clean.
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July 2023 by Hayley DA
Toilet cleaner on duty this lunchtime at 12.30 was extremely rude, decided to put shopping back and shop elsewhere, I'm assuming she was having a bad day. I was only asking if she knew of another restroom in the area that I could use while that one was being cleaned or how long till the restroom would be open but she just kept snapping and saying "closed, closed, closed" every time I asked a question.
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July 2023 by Cedis Brazil
The deli is slow and there will be 3 people back there and they will all look at you and say “some one is coming!” And you wait for another 10mins and no one comes. Then if they ever come they slice like sooooo slow!!! The deli is the worst department