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August 2024 by Gayle O'Hara
Terrible customer service; I do not recommend.
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June 2023 by Lety Walker
I wouldn't recommend Spectrum I had stopped using their service back in March and remind you I had told them I cancel/terminate my service because I am moving out of state.But to my surprise they were still changing me for service at my old address Etc...What a mess.
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August 2022 by Macon Rhodes
I paid for equipment for installation of internet and wifi to be installed in a mountain vacation home. I called Spectrum to ascertain if I could have my son or son in law pick up the equipment upon providing my account number and providing their identification.I was given a number to call (solutions). I called and attempted to get an answer to my concerns. I posed the question six (6) or more times and each time her response was an effort to sell me some type of warranty for the equipment.I had intended to inquire and obtain television services as well. I was so exasperated with lack of response to my equipment concern, that I hanged up.I called DirecTv and equipment and installation is scheduled in five days. Your customer services is POOR. Give the customer what they ask for, then attempt to sell your revenue stream.I will be seeking reimbursement for the equipment that I never received and your company will not receive a revenue stream for television services.
