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April 2024 by Alva J Gillis
Whatsit hard ware. !?
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April 2024 by Joe Keane
Definitely one of the best Starbuck's I have ever been to. The entire staff is fantastic. Super friendly. Super clean and professional. All orders are completed super quick and with care.Venus and Mahtey are also Amazing, Top Notch, 5 Star Baristas and deserve a raise.If you are in Centennial Hills this is the Starbucks for you!
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April 2024 by Cesareo Razo
Amazing staff! Love the personal touch.
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March 2024 by Blanca Contreras
I paid $1 for extra dragonfruit, got a total of 5 little pieces of dragonfruit in my venti drink, very disappointed, Don't pay the extra money, you won't get anything for it.
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February 2024 by farah carter
This is my neighborhood starbucks. They very rarely get my drink wrong and when they do they give me a new one. They are always friendly, courteous and have great attitudes. Please acknowledge this whole team as other starbucks just don’t add up to this one.
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January 2024 by Nick E
Always packed ! This one is in the same parking lot as Sam's and
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January 2024 by Tiffany Pendleton
9:14am came to get coffee and use the restroom. The state of the restroom is that it has not been cleaned in a long time. The sink was covered in dust and hair. The toilet had human feces. The floors were black and had tissue. Just makes me wonder how sanitary this location is if the restrooms are not cleaned. I came early morning and the restroom would not be in this state if it was cleaned in the morning prior to opening. Disappointing…. Should I even drink my coffee?
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January 2024 by Samantha
Fabulous customer service. My chai tea tasted better than ever. I was greeted with a warm, welcoming smile. Thank you!
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January 2024 by Martin Guzman
Wish I would have payed attention to how much foam was in my Iceed matcha smh almost half the cup was foam. Once all the foam went down this is what I was left with. You would think the person making this would have noticed there was way to much foam in the cup.
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January 2024 by Chanté B.
Great customer service, the lady taking my order was polite, spoke clearly over the microphone through drive thru. Different person at the window, he was also very friendly. Ordered a Venti Pistachio Latte with coconut milk and light ice. Very delicious not too sweet and was refreshing for a quick pick me up at night. The kitchen from the drive thru looked well maintained and drive thru had no trash laying around. Drink was made quickly and cost a little over $7. This location is very convenient located in a high volume shopping center. Right off the freeway where you can see it well from the stop lights, lots of parking.
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January 2024 by Candice F
So hard to only go there as a treat, but they make our drinks just right each time. Friendly staff as well Dietary restrictions: They offer dairy alternatives such as coconut milk, oatmilk and almond milk.
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January 2024 by Walt Griese
Always good
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January 2024 by Lorna D.
Asked for orange juice in the drive-thru at 6:15 a.m. The woman handed me what she said was orange juice but it was a concoction of orange, apple, mango, pineapple and something else. Because of the darkness (and it looked like orange juice), I bought it. When I tasted it 1/2 hour later, it was just AWFUL! I didn't ask for a receipt so I couldn't take it back, but I will let them know on my next visit how I was deceived into buying a product I didn't ask for. I patronize this location frequently. This has never happened before. The barista needs further training! Soo disappointed.
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December 2023 by Tiffany W.
I visited this store with my young daughter around 9:50am today. We ordered a Turkey Bacon Eggwhite sandwich with no cheese and a sausage and egg sandwich also with no cheese (as we are both very lactose intolerant) along with drinks. My sandwich was perfect but her sausage and egg had cheese on the side of it, it looked like there was melted cheese maybe on the tongs that were used to prepare the sandwich as it was melted along one edge. I took it back to the counter and the barista making coffee asked if there was a problem. I told her and she asked me to leave it there and they would take care of it. Then I heard my name called and a gentleman with reddish hair and a beard said "Tiffany, this is your sausage sandwich" I told him yes, but unfortunately there was cheese on the sandwich, he went on to say that the cheese was "stuck" on there and there is nothing he could do, he refused to remake it. I said that's weird cause my other sandwich has no cheese and I have ordered it this way for literal YEARS and never had a problem. He said "nope" so I said ok, I need a refund and he called someone to the register to give me one. The woman at the register apologized profusely and asked if I wanted anything else but I said no. I told her we would have eaten it if it wasn't a dietary issue, it wasn't just a preference. She refunded me for the sandwich. Went back to my table and cut my other CHEESE FREE sandwich in half and shared it with my daughter. I have to say, I have been a patron of Starbucks for literal decades and have NEVER encountered an employee that refused to correct an issue. I also worked at Starbucks years ago and know that that is not a correct way to handle this issue. I am giving two stars purely for the the person at the register and her amazing energy and attempts to help, who if it weren't for the poor service otherwise would have deserved a 5+
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December 2023 by michael okay
Went through the drive thru lady was nice. I asked for a remake from another store thatmessed up. I didn’t want to go back to the previous store. So typically when you don’t like a drink and you are already at your destination you can go to a local Starbucks and get a drink remade. This Starbucks refused to do that for me. Never in a million Starbucks I’ve been to refused this.
