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March 2024 by Ed Laing
Super rental experience, both for a 5x5 storage unit and a 10’ U-haul truck rental!Everything was explained well, and a LOT of effort taken to insure that we got the right products for our needs.Knowledgeable and super friendly staff, that patiently worked with us and answered all questions that we had.We’d recommend StorageOne Alta to anyone needing a storage unit and/or local U-haul rental, that wants an affordable and painless experience!
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February 2024 by Joseph P.
Clean facility. Very helpful staff. Priced reasonably. Units available for immediate move-in. Only here for a month, but I don't ever have to think about where I will go for storage in the future.
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October 2023 by M & R
Helpful and pleasant staff. Units well cared for. Convenient to the 95.
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September 2023 by Marlowe Singleton
Helpful and pleasant staff. Units well cared for. Convenient to the 95.
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July 2023 by T K
Ms.Sue & Ada is best at storage one !
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March 2023 by Cathy B.
Great staff. Clean. Bright. Great service. I spent a lot of time there over a year of lots of storage needs and am pleased
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December 2022 by Francis “Frank Mayhem” May
Friendly staff always been a pleasure doing business here
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July 2022 by Malachi H.
This is a affordable, safe, effective, and clean storage facility. I went here as I need to store some thing between a move, and they were close by. The staff I met, Sue and Will, were both very friendly, competent, and capable. Sue answered all of my questions with plenty of detail and I quickly found a set up that would work for me, and was quickly able to set up my account and get my code and lock and key. Once thing I would like to note, this location gives you a lock with your rental for free. To me, who is using this as a short term solution, that's excellent Value. She opened the package in front of me in front of me and gave me all three keys, so no worries about security. They showed me to my storage, I packed it up and went on my way. Overall I feel like they are an excellent storage facility.
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June 2022 by Island Jewel
I've used this storage since 2017. This was to be my last month I scheduled a move out May 8th. I'm partially moved out I requested a few more days and was denied a prorated rate. They want a full month pay. I was in the hospital and results are my left ventricle isnt functioning fully so I'm struggling here trying to move out with my 12yr old son helping me.You figure after being a great customer over 4yrs they'd allow me to prorate a few more days since I did schedule to move 30 days prior but they're just awful. I'm locked out and I spoke to them yesterday that I'd be out, I did 1 trip and my health just couldn't do anymore. I could finish today but they locked it and demand full pay. I'm very sad about how I'm being dealt with after so many years of business with them.
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April 2022 by lisa cheatam
Clean and courteous, friendly manager!
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October 2021 by Deanna McLin
Definitely go to a different storage place.The gentleman that helped me originally is amazing. However the office manager here has absolutely no customer service skills unless it seems to suit her. After paying what I owed I was just wanting to know why my lock was cut before payment was due and got nothing but pure attitude and rudeness. I will never use this storage one again. I am completely dissatisfied especially since I've used another storage one as well that was ran with a much a happier and helpful staff.
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May 2021 by Nim N
Reserved a 15 ft Uhaul truck online for same day pick up at this location. They called a few hours beforehand to make sure everything was accurate. Overall was a really fast, pleasant and easy experience! Weirdly, and in no way the stores fault, I was trying to add moving boxes to my order online, the website offered delivery or pick up for boxes from another store, but this location had boxes too.
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January 2021 by Tazshamesha Porter
I was here for U-Haul service the gentleman that was at the counter was very helpful and the inside was very clean.
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October 2020 by deemclin
Definitely go to a different storage place.The gentleman that helped me originally is amazing. However the office manager here has absolutely no customer service skills unless it seems to suit her. After paying what I owed I was just wanting to know why my lock was cut before payment was due and got nothing but pure attitude and rudeness. I will never use this storage one again. I am completely dissatisfied especially since I've used another storage one as well that was ran with a much a happier and helpful staff.
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October 2020 by Joseph Gatewood
Great place for recovery