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April 2024 by Randy Dubose
Do not use this Extra Space Storage!!! They will raise your rate every 3 to 6 months! Within a year I had 2 rate increases!!! Started at $106 3-21-23 and on 6-21-23 they charged me $141! I had to call and complain that how can you do a rate increase within three months at almost 50% increase!!! the lady on the phone was “nice enough” to drop it down to $127 a month smh… fast forward to today (4-21-24) And they just charged me $147! Mind you, that’s a $41 increase in one year for the same exact small unit! This place is out of hand with these ridiculous price increases in such a short amount of time!
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April 2024 by enli molina
Always very clean and good attention.My experience was good and very good communication. In addition to always being clean... 5 stars 100 %
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April 2024 by Richard
Wow! These ladies were super polite on the phone and equally as friendly when greeting me for the first time. I can see doing business here for a long time! ?
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April 2024 by Debora Warren-Hammons
Easy experience with online ordering. Good online app experience.
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April 2024 by Carlos Luis
Great customer service and very clean facility
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April 2024 by Ang B
Choose this place for location a couple of years ago. We understand that rates can change but we were not pleased with the one we were paying. Ava or Eva (sorry if spelled incorrectly) was very helpful in finding us a better rate and kept customers.
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April 2024 by Robert Westermann
Eva and Sarah were great! I was dealing with a chaotic move and they got me a great price on a storage unit same day, the whole process was streamlined. Very communicative, great customer service, and great value in terms of amount of space for the cost. If I could give 6/5 I would, highly recommend ?
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March 2024 by John Gray
So far been great, Did everything on line, pulled up the first time and already had my pass code and everything. No waiting in line
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March 2024 by Sandra Jackson
The facility is always clean. The carts are always available when I need to drop off items. The manager is always kind.
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March 2024 by Margaret_Peggy O'leary
Very friendly, helpful Staff. Safe and convenient location Facility. Would recommend to others...
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March 2024 by Jeanfranco A
Excellent service, Miss Eva is very kind
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February 2024 by Rosalie C
My storage unit was broken into along with many more units. More than half my stuff was gone. Also this place does a switch and bait tactic. They lure you in on a 169$ per monthly for a large unit and you'll end up paying closer to 380$ monthly if you stay over a year. You'd think they would have a better security system in play at these prices. I'd never use this facility again. If you have your belongings at this location I'd check on your stuff.I'm going to hire a pi to look into all this.Worst experience ever
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February 2024 by Michelle Stephens
Excellent customer service
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February 2024 by Nicole Rivera
The girl always here is very nice, facility is clean but unfortunately the security is non existent. Our unit was broken into. There are no cameras inside only one at the entrance. We had $5000 loss because of someone coming in and out at 3 am. While we were handling the situation we met two other families that recently had the same experience. Great to store stuff but keep your valuables at home.
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January 2024 by Ayana Woodard
Eva provided me great customer service helped me quickly and handled my concerns well . Thank you so much for your help