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April 2024 by scott porter
We became legit last year and not receiving the perks . No con-cierge no up grades plus the slot machines are tight . Customer service not so much
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April 2024 by KELLY
The bathroom lacks a deep clean.
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April 2024 by Mike King
Paid extra for rentivated rooms. Nope. Got old rooms.
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April 2024 by Indira Silva
The hotel was very nice and elegant but I was surprised with the service because the TV never worked, I called and called the reception and nothing
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April 2024 by brant sacker
Ive dtayed at the strat 4 times now. The first three times i was charged 30 dollars. Now the strat adds on a 50 dollar resort fee. A 50 dollar resort fee is a scam. Tell people the real price of your rooms up front. Also we got moved rooms the last day of our stay to a way worse room after they turned our water off on us. Then they comped the resort fees for a day. That was nit nearly enough to cover the inconvenience of coming back to the room in the middle of the day they also said they'd send someone to the room to help with bags. They didn't.It used to be worth staying here because it was cheap but might as well stay somewhere actually on the strip at this point.
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April 2024 by Tomeka Harley
Rooms: Very Clean and comfortableNearby activities: Beautiful hotel, excellent room,Walkability: On the strip, on the bus route, bus pass $20 for 3 days. Gift shop & dispensary 2 to 3 blocks walking.
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April 2024 by Bronson Allen
I loved it. It was a giant casino with essentially a whole shopping mall inside and its one of the tallest structures in the world, and you get a big discount for the Top of the World by staying here. Apparently its in a really bad neighborhood? But I walked around down there at night and had no problems. It is a little distant from the strip, but the Bellagio and all that in the center of the strip is within walking distance. Absolutely incredible views at the top.
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April 2024 by Cathy
We arrived a little while ago and already hate this place and are considering leaving early. The website offered things such as room service, but when we went to order, the TV screen says not available. There isn't ant hotel guide about what they have here - stores, dining, gambling, etc. We are hear for a wedding and no one could look up which tower the wedding would be in (who knew they have multiple in different towers. We asked for close to the front as possible as one person has trouble walking, but are far away. In addition, there isnt a desk chair, just the foot rest of an ottoman in it's place. How are we to comfortably use that? The central tower is much closer. The website description doesn't match the in-person experience. Extremely disappointed. Spend your money elsewhere.
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April 2024 by Dennis Brewster
The hotel and Casino are nice - however they have a 3rd party parking service that barely works, and if you can’t navigate their system they become increasingly insulting. I was harassed by a woman who called me brainless when I couldn’t find the tab that showed my parking validation. Other attendants were nice and helpful, and when I said she was not being helpful she said “that’s right I could make this easy but I’m not” I was not being rude to her, but she just kept getting meaner and meaner. The Strat should reconsider their affiliation with this parking company, it will turn away returning customers.
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April 2024 by Lemon Lin
The location is poor and guests will be charged additional parking fees.The room was not cleaned and there was no hair dryer.After informing the counter, the counter staff said they would bring it to you.But no one served it, disappointing hotelSafety: The neighborhood is not lively and a bit depressed.
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April 2024 by Keith Anderson
This place has gone downhill fast. Their ‘upgrade’ elevate rooms have half a window, no desk chair, and they’re tiny. The wifi is so bad you can’t even use email. Definitely don’t stay here if you need to do any work. Our company would stay here with multiple people multiple times per year for the last decade but we are now making it a policy not to book rooms at the Strat.
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April 2024 by Anthony Jackson
Nice & Clean room. My stay went as planned and was comfortable. However be aware, the parking deck charged my card $20 every entry when it is supposed to pay for the whole day. Had to call and wait for $60 worth of refunds. Then check out , I was charged an additional $80. I requested an early check in at the desk but NOT an-upgraded room . Had to make several calls for the hotel to understand they made a mistake. In the end, I got all my money and the stay was nice but use a debit card you can lock or review purchases from . So you don’t wake up missing $140 like I did.
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April 2024 by Marc A Torres
Great place for all different type of activities for friends and family ?Rooms: Very nice and clean organize and room service respectfully understanding ????Nearby activities: All type of every you can ever imagine Safety: There is safety ness all over the buildingWalkability: You can make sure you have comfortable shoes to walk around the whole stra up and very good ???
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April 2024 by amaze em
Staying here right now and am super disappointed by this hotel that really feels like a glorified skid row. The rooms are shabby and unkempt. I was told I was.being but in a renovated room. I hope that's not the case because I can't imagine what the other rooms are like. Curtain broken, cigarette burn in a non smoking room, toilette holder broken, weird spot on bed. Disgusting.
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April 2024 by Christopher Spencer
I did the SKY JUMP.This was an amazing thing to do, if you're in doubt as to doing it yourself, please believe me, this is one of the safest thrill ride I've ever had the pleasure of taking part in.From start to finish, every single box is ticked, and double checked, the two guys who deal with you before you jump, are soooooo professional at what they do, Caleb and JP, two of the coolest ? guys I've ever met.Thank You for a amazing experience, I salute you. ?? ?Noteworthy details: SKY JUMP at The STRAT........
