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November 2023 by Devanee K.
By far, the worst customer service I've ever received. Most of the employees have no idea what's going on. I waited over an hour, at one point everyone disappeared while I stood there waiting. if I could give a negative star review, I would.
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August 2023 by Michelle Bardlett
Always a happy n professional atmosphere.
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August 2023 by Sherry Potter
Pawned my 3k engagement ring in perfect condition here back in May. I went to pick it up this last Saturday July 15th. Paid for it and inspected it only to find a crack in the band that went all the way through. This ring is new as it was bought in Feb. So it's not like there was much wear and tear on it.They tried to convince me that we dropped it off that way. I asked them to show me in their notes that the crack was there, they said there was no notes because they only inspect the diamonds and not the whole ring.... Come on. Don't play me like I'm stupid.They did agree to pay to have it sent to a jeweler and fixed but damn. How does a ring that is supposedly locked up for a month and a half sudden have a full on crack in it?I'll update my post once I get my ring back and see if it was fixed properly.UPDATE! I got my ring back and they had it soldered perfectly. While I'm not happy that it was damaged I am happy that they fixed it and did a good job at that.
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July 2023 by Rey Torry
Very ignorant people that are employees here. I will never buy anything again from them.
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July 2023 by Clint Torres
Very ignorant people that are employees here. I will never buy anything again from them.
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May 2023 by Jimmy Flansburg
Been going there for years, Asst Mgr James should be manager, I feel like Norm, from Cheers, when I walk in there, top dollar for my stuff which is why I'm a 95%er
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April 2023 by Joe Lieberman
They mismarked my jewelry as 14kt when it was 24kt AND I got my jewelry back broken and in a balled up knot. The "workers" are all immature and stand around making inappropriate jokes whilst customers are standing there waiting for them to authenticate jewelry. Not for me.
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April 2023 by Héctor Edgerly Pina
They have the PS4 in $525 use, and if I buy it new is $500 ? funny guys, you should have better prices
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March 2023 by Reida Wagner
Professional and personable that give you a good price
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February 2023 by Krk _ Changes
James thank you for your customer service! As a Assistant Mgr. You did an excellent Service.. got want I needed for the job. And you assured it was met. #0805 is the best!
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February 2023 by Star Jones
I pond a A 9 mm gun I was given $60 for it I spent $25 on a background check then when I went to go pick up the gun they said they weren't able to release it to me due to something coming up on my background check I had to spend another $25 on getting fingerprint to send to the FBI for Clarence. 3 months after the FBI check I need to spend another $25 for another background check in order to pick up my gun on top of the interest rate for the gun being in a pawn shop and the Original $60 that was loan to me . I suggest you've never pawn a gun straight scam.....
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January 2023 by RyanJ IDGAF
Bunch of smug thieving jokes. Never give this pawn shop your time of day.
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October 2022 by Chazzy Orozco
Horrible customer service. They say one thing and do another. Don't pawn or sell guns here because they don't give u any decent money. Horrible Horrible Horrible. Worst pawn shop in las vegas
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March 2022 by Michael A.
I would not recommend this pawn shop totally took advantage of the situation and would not recommend this place to anyone in Vegas I went to the worst pawnshops and they did way better than giving me a lowball price on my item do not come here at all
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July 2021 by William B.
Offered me $2.50 on a bread machine bought on Amazon for $203. Like new condition. Also see them discriminating by telling customers how much you get depends on who you are. James was the person worked with me on 7/30/21.
