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May 2024 by triphex
Slowest taco bell in town. Go through the drive through because they put the in store orders on the back burner.
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April 2024 by Who Are You
On April 27th early dinner like 5pm, I went Taco Bells on Jones and near Arby. TOO SLOW. I ordered to go and waited for 20 mins. I never seen it happened before. It should be fast! Like 5 mins. It was not 5 mins. It took about 20 mins. I wonder all Taco Bells are slow service nowaday??? Never go back any TB places again. I'll go to Del Taco. They are fast!!!!! I know where 1 place at. I'm not telling u where Del Taco at. It is secret place. Too bad! Oh by the way Mexican pizza and two tacos with sour cream combo (number 9) were okay not delicious. What's happening!!!!?!??!??!?!?!? Beef tasted weird not like before. Did all TB change it for favor ???? Sad sad sad TB went down ⬇️ like ? down. Too Bad.
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April 2024 by 1984
Staff is very loud and focuses on the drive thru. They ignore the people that actually want to eat in the dining room. It is not a pleasant dining experience to hear the Taco Bell staff yelling the entire time. What are they yelling about? It took a long time to get my meal and I heard the manager yelling at the cooks to make my food. I wanted to get my receipt and I waited and waited but was ignored because they are busy yelling and helping the drive thru. Ever since Taco Bell got the kiosks to order the food the staff feels they can simply just ignore the customers. Ghetto Taco Bell! Won't be back!
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April 2024 by Kyle
This location is terrible and needs new management and employees. It is a joke. The employees are rude and incompetent and should not be allowed to work around food. This location is close to my work, so I've come here twice now. Both times it took over 10 minutes to get my order and it wasn't busy. Both times the orders were incorrect and the food was prepared terrible and sloppy and not per the order. The employees didn't care and acted annoyed when I asked for it to be corrected. It didn't taste like normal Taco Bell, something was off. I'll probably end up sick now. This place should close. I'll never be back
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April 2024 by Samantha Martinez
Worst experience at this location. All of the crunchy tacos that I received were soggy, old and broken! They are called crunchy tacos not soggy tacos, if I wanted soft I would have order soft tacos. I was also rushed to place my order. Upon entering the drive in I was immediately greeted and asked what I would like to order. I said I need a minute to look over the menu. I was told to take as long as I like and to order when I am ready, but less than a minute later I was asked again to order. I wanted to puchase more items but didn't get the time I needed. I could understand if there was a line behind me, but there wasn't. After I paid I was told to drive to the front and park but there were no cars behind me. When my order came back all of my items were placed in a small bag and stuffed inside, hence the broken tacos. Why wouldn't you just give me two bags? Clearly not everything fits in on bag or you could have at least placed my tacos on the very top. Absolutely ridiculous. I had to throw away my items and it was an absolute waste! Won't be back, I would rather drive out of my way that to have deal with incompetence.
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April 2024 by Stephen Simmers
Tried the Cantina Chicken Crunch Taco at another location and thought it was awesome. Stopped at this location while out running errands to get one for my wife and I. Drive thru staff was unpleasant and the cheese on the outside of the taco wasn't even melted, let alone crunchy. Did not want to go in and deal with the staff. We ate our Blandtina Chicken Chewy Tacos and went home disappointed.
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April 2024 by Val
I had to wait 20 min for my Mexican pizza despite me ordering it 5min before on the mobile app. I waited in the front of the lobby and no one came to assist. I had to get their attention and ask 4 times for my order. Once getting the order the shell tasted like old plastic and had a funny smell. I threw everything away. Very disappointed
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April 2024 by Zack Ketz
I didn't get my order. Priority was given to drive thru. 3 of us waited forever while they kept giving orders to drive thru orders. I hadn't eaten today and it's almost 2p. Now I don't get to eat till 6p. I had to get a refund. I won't return.
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April 2024 by Kim G
Unacceptable that drive thru is more important than online orders I watched my food sit for 5 mins before them tryna to hand it out .they need better training especially the boy in the window today
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March 2024 by simply Emily
Orders only two tacos, no drink, no sauce and ended up with two burritos. The burritos is more vegetarian than stk.
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March 2024 by Keyon Young
I enjoy taco bell more than Don tortaco.Love the service from Lauren she needs a team lead position.
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March 2024 by Hector Martinez
I walked into this store only to be ignored by the cashier. He was an older man who apparently was too busy to acknowledge me with a Bluetooth on his ear, there also seemed to be two managers on the floor who ignored me.
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February 2024 by daleblkheart
This is ridiculous. The receipt clearly states supreme and there no tomatoes but some foreign weird smelling meat on one of my tacos. The receipt for some reason says 9 hot sauces… well they gave me 21and I promise I didn’t request even 9. This is a poor excuse for fast food and probably unsafe. Phone is busy when i call to request a refund at least… this is sick and the overall meal costed 17.54… that goes crazy for me! This is not even edible or maybe if i put my 21 packs of hot sauce on it I’ll just be able to enjoy it. I’m insulted because this is supposed to go in my body. Your people have some kind of problem with there job or the people they serve. Hateful food
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February 2024 by Brandon Brock
I'll never eat here again the food gave me severe food poisoning!
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February 2024 by Alexanria Carreon
The worst experience! I order my food on the Taco Bell app. I only had 1 meal. The Chicken Enchilada combo with a large Baja blast. When i first got there the employee at the window just handed me the food and drink and then shut the window on me. When I get home the cheese sauce for my chips was all over my food and bag with packet sauces and chips on top so I didn't even noticed until I got home.. I tried calling but no one would answer the phone. At this point is was waste of my $10.00 order.
