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May 2023 by Angie
I had a terrible experience with another tax preparer in 2021 & had to respond to a letter from the IRS. I was PANICKED as the tax preparer I had used for many years would NOT help me or even return my calls! My trusted friend, a prominent Realtor, referred me to EILEEN JACOBS. She reviewed everything & we faxed the information to the IRS & the problem was RESOLVED & I ended up getting an over $8000 REFUND plus interest! Needless to say, Eileen did my taxes for 2022 & everything went smoothly as I have already received my refund! I will continue using Eileen’s services & have recommended her to my friends & business associates. Eileen is EXTREMELY KNOWLEDGEABLE, PROFESSIONAL & very PERSONABLE!! I recommend her without hesitation!!!!??
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May 2023 by Jose Manriquez
If I could give zero starts I would. I had a horrible experience with Ph.D. Taxes (Judy and Irene – the owner) as my tax accountant. Despite providing them with all the necessary documents and information on time, they failed to help us file, resulting in a penalty(s) from the IRS.When my wife tried to contact them for assistance, they were unresponsive and did not seem to care about the situation.They didn't take any responsibility for their mistake or offer compensation or a solution to the problem. To make matters worse, I found out later that there were errors in my tax return that my wife had to fix on her own, which led to more stress and wasted time.You will understand if you read the owner's response to my wife on Yelp reviews.Therefore, I would not recommend Judy or Irene to anyone seeking reliable and responsible tax services. I would only recommend them only if you were my enemy.
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April 2023 by nabil issa
Great customer serviceAlways they do a excellent job thank you. Eileen and Robert.??
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April 2023 by J. J.
Excellent experience. Eileen is A+!
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September 2022 by Miguel Merlos Jr.
I called her for help on my taxes instead all I received was her being extremely rude and very argumentative over the phone.
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July 2022 by Michael H.
I had an unusual capital gain event in 2021 that was reported on a K-1. I had received advice from another tax accountant that just didn't seem right, so I contacted Eileen for a second opinion. She reviewed everything and produced a much better and clearer analysis of our total 2021 taxes that saved us a bundle. Thank you, Eileen.
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May 2022 by Jonathan L.
3 years in a row will not go anywhere else. Very professional and knowledgeable. Robert explains everything to you and no bs. They are very by the book which I like. Thanks again for making the process so smooth. Eileen is great too!
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April 2022 by Holly K.
I highly recommend Eileen! She took what was a scary tax year for us and turned it into a pleasant surprise! She is efficient, personable and worth her weight in gold!
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April 2022 by Eric W.
Stop your searching! Eileen is the specialist you've been looking for to answer your tax questions and prepare your tax return. None of that "talk in circles" stuff from her. She easily put my tax anxieties to rest as she concisely explained the answers to my tax questions. From the start you can tell she knows this business and cares for her clients. So don't hesitate...call her now!
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March 2022 by Linda B.
Eileen is wonderful! Had some problems and was lucky to find Eileen. She fixed my problems and got my taxes filed. I will be coming back in 2022.
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March 2022 by Stephen Spurgin
Eileen is the exact tax individual and great person I needed to find..
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February 2022 by Sarah K.
Provided us with strong and worthy advice. Very proficient,professional and punctual. Thank you for a consultation that will hopefully serve us well with our future financial goals.
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January 2022 by Maureen W.
I was looking for a tax person to help me and had a few questions before I made any appointments. I spoke to Eileen Jacobs, who graciously counselled me, so I was best prepared for any appointment i might choose to make. I made an appointment with her and found her to be helpful and patience with my questions. She helped me better understand my taxes and I feel confident that she did a great job helping me. I have found the person who I will continue to use and trust with all my tax related concerns. Thank you, Eileen!
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November 2021 by Rob E
Awesome! Eileen is courteous and knows her taxes! 5 stars and highly recommended!
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June 2021 by Bill C.
Eileen Jacobs of 'Taxes PhD' warmly greeted me the first time we met and all I could think of was a d*** joke from childhood: What do you call a one legged waitress? Eileen Where does she work? IHOP Unfazed, she rolled up the sleeves on her tank top and got to work correcting two years of IRS mess I created. I just sat back in the chair and let her attack my paperwork and occasionally rattle off an obscure law or two, known to only a few. Meanwhile her dog Nike watches over the proceedings from a corner, getting up to patrol the halls now and then like guard dogs will do. I won't say Nike intimidated me but she did give that 'If you have a problem with Eileen, you have a problem with me' look (as you can see in the photos). She was cool though, and never once whizzed on my sneaks. As my new tax guru chewed the info and spit out numbers, she found I overpaid and got me money back! Whaaaaaaat? I thought I'd get hit with all kinds of penalties and underpayments. I was even prepared to serve time at Leavenworth over this, then Eileen came to the rescue and saved me from that inconvenience. I don't know how this woman deals with the pressure of running a business with 'PhD' in the name knowing that every little mistake, oversight, or typo will be pointed out by the client. I sat there looking for weaknesses and miscalculations but they never came. Eileen is fast, efficient, accurate, and thorough. Not once did I feel she was embezzling me or having me blindly sign papers that give her title to my house. She's honest! I also have to praise her for being so accessible. Ever dealt with the frustration of an attorney, doctor, or any professional who takes their good old time getting back to you and leaves you hanging for days, looking for answers? If so, you'll appreciate how Eileen is present and replies in a timely manner. I always wonder how they arrive at their fee and suspect that the wealthier you are and the better you dress, the more they charge. That's why I always wear torn blue jeans and a t-shirt to the preparer's office. But Eileen's prices are competitive and she doesn't try to be ironic by adding tax to your bill. Fact is, her rates are broken down on paper before you sign, so there are no hidden fees. I felt like she gave me a very fair price and plan on going back, should I ever decide to pay taxes again. To summarize....in the eyes of the IRS, hiring 'Taxes PhD' to do your return is smarter than hiring 'Taxes BS'.
