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March 2024 by Gatdula Arthur
The heavy lady working in there was not knowledgeable of her job. I was having a problem with the car wash not scanning my bar code for the monthly car wash program. She immediately dismissed me to go to another location. I asked her why do I need to go somewhere else, because I am already there and I asked her to check their system for my account and asked to issue me a manual code. She immediately said that she does not have access to it and her manager is the only one that can do it and she is on vacation. I told her that it is very inconvenient for the customers because she is on vacation and no else can help me. A nicer gentlemen assisted her to help me and resolved the problem. I was apologizing to her about my frustration but she was not listening to me and continued with her excuses. Her unprofessionalism and lack of knowledge and emphaty with guest is an example of a person who hates her job and do not care about the customers.
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August 2023 by Sandy K.
Chinese cashier is BEYOND RUDE AND DISRESPECTFUL! IVE NEVER HAD WORST CUSTOMER SERVICE THAN THIS!!! On several occasions this has happened. It's unacceptable to be in customer service and literally not say 1 word ti the customer even the price. I went in on one occasion to purchase cigars i pointed her to them and she got frustrate, waved me off and said "We don't sell those" while I'm literally looking at it and guiding her to them! I'm tired of her being rude to me as a customer when I'm paying my hard earned money! The other cashier on duty was kind, thank you! 8/22 1:00pm
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April 2023 by Argos Dex
Scam alert: next door there is a Jack in the Box, bought some food, then went to buy a beer at this store. The clerk wanted to "scan" my ID and stated that "it's the law". 1) I've lived in the Vegas valley for 8 years and never has anyone asked to scan my ID. 2) I'm in my mid 60's and do not have the fortune to look 40. Avoid this place like the plague.
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April 2023 by Argos D.
Scam alert: next door there is a Jack in the Box, bought some food, then went to buy a beer at this store. The clerk wanted to "scan" my ID and stated that "it's the law". 1) I've lived in the Vegas valley for 8 years and never has anyone asked to scan my ID. 2) I'm in my mid 60's and do not have the fortune to look 40. Avoid this place like the plague.
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March 2023 by Amber Lee
This Terribles is not 24 hours like it advertises. They have a security guard sitting outside that tells you they are closed and won’t open until 6 AM. Needs to update their hours to what their actual hours are instead of falsely saying 24 hours if they aren’t open
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August 2022 by Sandra L.
DO NOT USE THE CAR WASH!! This is by far the worst car wash in all of Vegas! I should have taken pictures but I was too busy trying to dry it and get the dirt off immediately after pulling out. Please look at the other reviews about the car wash here. Not only did the car wash leave dirt on my car, the dryers don't actually dry your car. If you don't take the time to hand dry it, your car will be full of spots. I have never had this bad of a wash job.
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August 2022 by Johannes Siegele
Nice shop friendly staf good variety.
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July 2022 by Reyna L.
I stopped to buy milk for my baby. When I walked in I noticed the Store was under remodeling and the food and chips were just covered with a clear plastic but I didn't pay much attention to it. I bought milk for my baby, I put it into his bottle and immediately he rejected it. Omg that milk wasn't good !!!! I called to let them know and the lady that answered the phone started laughing and said ok I will check. I'm sure she didn't.... They probably had the milk out of the fridge for a while. Make sure you check what you buy here before leaving the place.
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July 2022 by Scott “Richie” W.
The store was closed and yet the employee was sitting at the gambling machine must be nice to get paid to do absolutely nothing now we know why there's a increase in the gas prices
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April 2022 by S L.
Went to get gas which was 10 cents a gallon more than Shell. Service was terrible and the window cleaning solution was missing and we had to get the water ourselves from their kitchen. Then the bathroom has no proper soap dispenser.
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March 2022 by Super Tech3487
Listed prices don’t match register. Employees just shrug.
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February 2022 by Buck H.
Their car wash at Silverado and Decatur is the worst. It has never been great but at least it got the dirt off. Now your car looks worse after the wash. I have never seen such dirty and unkept equipment. No one checks on this? Here is a picture of my car immediately after pulling out of the car wash. They survive only on convenience because quality and value is not there.
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February 2022 by Sherwin R.
As Charles Barkley says Terribles is just Turrible. The manger Tracy is a C u n to the T with a capital C. Avoid this place at all costs, they are CROOKS and PRICE GOUGERS. She likes to say she is Irish, as if anyone cares, she is the 1- most judgmental 2- rudest person you will ever encounter. If you go to the Chevron two blocks down the street, you will notice a 25 cent drop per gallon. Across the street is a circle K that seller gas at 3.57 a gallon. They cahrge you $3.83 cents that is OUTRAGEOUS. Even Cheverton to Cheverton. Oh and if she doesn't like you not only she will ban you, baitch will call the police as well. I hope these crooks go bankrupt furthermore I am going to contact Better Business Bureau and open an investigation on their brash price gouging. They are the most expensive gas station, and it is not even close. I don't know why desperate people go there to gas up when the circle K across the street is $3.57 and the Chevron two blocks down is 3.75 You are #1 see pic below
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November 2021 by Helen S.
Thank you for the help Jasmine. As soon as we pulled up we were greeted by this young guy (blond beard). Then jasmine quickly helped us get all 4 of our tires checked. Quick experience, I was helped as soon as I got there.
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November 2021 by Jose Santiago
5 star for the name
