Terrible Herbst Convenience Store offers convenient service with decent staff, and some employees, like Dairon and Crystal Debbs, are very respectful, helpful, and friendly. Customers appreciate employees who go beyond basic customer service and help create a positive experience. However, experiences vary, as some customers note that staff can sometimes be short or have a poor attitude. There are also concerns about certain customers hanging out in the store and making weird comments, which staff sometimes allow. Additionally, issues have been raised about unclear signage and customer service at other services on the premises. For example, a car wash experience resulted in no change returned due to unclear instructions, leading to frustration and minor scratches on a vehicle. Overall, the store has helpful employees and offers convenient services, but some customers feel that staff can be inconsistent and that signage or communication could be improved.
I stopped in real quick Porchi Turner was so welcome and inviting made me feel super comfortable I know her name cuz I asked This store is way cleaner than most so good job. And in case nobody has told you lately Porchi “YOU’RE AWESOME!” Thank you.
May 2026
This store is in an easy location, some of the cashiers are polite but most are very rude and since there are 2 more stores within a mile I would recommend going to one of those not this one
July 2025
Dairon was very respectful and helpful in can tell he's a good worker thank u again Terribles for the awesome employees that are over and beyond customer service!
