-
May 2023 by Sharon
I wanted a ginger peppermint tea, but they were out. I tried another green tea that wasn’t that great. I also ordered an everything bagel. After putting butter on the lightly toasted bagel it didn’t appear to be fresh. It was lightly toasted but still dry and stale. I went to tell the employee- lyn and she said they bought in fresh daily. Obviously not, but I just wasted 4.65. Never again will I purchase from there.
-
May 2023 by Kim B.
Waited in a long line just to get to the front for them to tell us they couldn't make hot coffee or blended coffee. They also said we could only pay cash. (Shady)Needless to say I won't be buying coffee from this place anytime soon. I kinda wish I would have read the reviews before getting in line, it might have saved me the trouble. Looks to me like a management issue.
-
April 2023 by lin amy
The one at terminal 3 has terrible service and food. Both clerks has personality issues and awful serving attitude. They questioned us when we asked to heat up the food after we paid. Don’t waste your time and money.
-
April 2023 by Stephen
Worst service ever! Cashier is having an attitude the whole time. We bought two wraps and she didn’t even help us to heat it up. When I brought it up to the other worker, she was like “did you buy it? Why don’t you have it heat up?” Why don’t you ask that to your co worker? The wraps are the worst I ever have, they just throw them to the microwave and didn’t even unwrap the plastic bag around it. Will gives it a zero stars if I could.
-
March 2023 by Julian Butcher
March 2 2023 around 7am. Bought a latte for me and a friend. There was definately something wrong with both. Smelled and tasted like it had cigerette ashes in there drink. Hopefully just problem that day. The lineup was so long that I didn't have an oppprtunity to speak with an employee. Had to throw away my latte and go to Starbucks and spend more money there. Too bad for me.
-
March 2023 by Ruthie Mays
Forgot to take a picture of my drink, but the vanilla cold brew was delicious - way better than Starbucks! Wish we had one in Portland. The biristas are the best!
-
January 2023 by Alexandru Farţade
My GF ordered some coffees and I had to pick them up. I wasn't sure about our order and I ask a question to the lady at the counter: "excuse me, is this the Americano?" The lady answered screaming at me saying 'Did you not hear what I just said, I SAID Americano!'This lady with braces and braids working on 1/5 around 515pm needs some costumer service training, otherwise she is going to scare all the costumers away.Coffee was okay.
-
December 2022 by komal shankarnarayan
The service lady here was racist and not just discourteous. She served multiple other white people who had placed their order after me ? And when she finally served me my order after repeated reminders, she gave me the wrong item and size! On top of that she was not apologetic but rather rude to me for *her* mistake.There were two ladies working at that time and no issues with the one who took orders but the one who prepared the order needs to be disciplined and educated so that this stops. This was on Dec 28th 2022 and I had to be in there from about 6.40am to 7.20am.
-
November 2022 by K B
Tuesday October 15th, Caucasian young woman working the register with dark hair was EXTREMELY rude talking out of place when I asked the barista to remake my drink. Focus on checking out your line of long customers with your ugly morning attitude. The barista was kind enough to understand the drink did not taste good and remade it.
-
November 2022 by Tara Hall
Ok... so, the area around D gates have far more than E gates where Coffee Bean & Tea Leaf is. By time i walked around the E gates area about 4 times trying to decide where to get breakfast after regretting not getting it from Puck near the D gates, i finally decided to get an egg wrap at Coffee Bean, not expecting much at all. The service there is impeccable and the guys are extremely polite and personable... ace send that they are subbing the caffeine too ?. Anyway... i was a little upset that i think it was microwaved... but after 1 bite of the egg & cheese potato wrap... i was transported to my childhood where the curse actually tasted like cheese. And the potato actually tasted like potato. And the potato and cheese didn't overpower the egg. And the wrap itself was... just soft, those grill looking marks actually had flavor and... the hot sauces sent it to the moon! This was FANTASTIC! They should give it more excitement, given the breakfast options around it that end around 10:30ish, for those of us that love eggs the morning and took too long to decide bc of egg snobbery ? so pleasantly surprised and wish there was something this scrumptious on the East coast!!! Would i do it again... i can't wait to do it again and i hope the chance comes around soon!
-
November 2022 by Kari Bowes
I travel often and visit this location for coffee whenever I am able to. Staff is always friendly and helpful. I also really appreciate some of the nontraditional / healthier food options! I stumbled upon the quinoa salad and it's now my go to every time I'm here. Delish.
-
October 2022 by Drea Johnson
I was just here for a layover (10/20 around noon, across from E10) and I was blown away at how efficient this team was! The coffee was ready before I even had a chance to find a spot and put my receipt away. These ladies know make a coffee right and take care of a line like nothin’ I’ve ever seen!Bravo!
-
September 2022 by Katrina T
If I could give them 0 stars I would. The cashier and server were extremely rude. When I placed my order, she gave me attitude when asking if I wanted hot or cold, as if I was dumb and didn’t know how to order. When the barista served the coffees, she called out the first drink wrong so I didn’t pick it up, then she gave me attitude when announcing the drinks. I wish I could have taken a video it was so hard to keep my cool. The coffees ended up being too hot! I couldn’t even enjoy it.
-
September 2022 by Andy Zavala
I was glad to see an alternative to Starbucks in the airport and Coffee Bean + Tea Leaf did not disappoint. The cashier was one of the friendliest baristas I met and was very welcoming.The matcha latte and iced vanilla lattes we got came out in a timely manner. They also sell breakfast items and the southwest wraps we got, they were able to heat up, and it came with a side of hot sauce (yum).
-
August 2022 by God is a Tree
DON’T GET A MALIBU DREAM!!!ANYONE can make it at home, it’s just “naked” juice blended with ice, so much ice in fact you can barely drink it. Doesn’t get blended enough and the ice blocks the straw. Stick to the coffee here because when you buy a MD you just buy then that entire naked bottle again.No one there looks like they want to be there either