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April 2024 by Samantha Hancock
I love coffee bean and have been to probably every location in the city. I got here and didn't realize they were closing soon, because of this they did not want to make our ice blended drinks. I understand you were about to close but being someone in the food service industry, you serve until you are closed even if that means having to reclean...
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February 2024 by Karen Boulder
Sadly, my decaf latte tasted burnt.
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December 2023 by Arthur R.
Beware: They blended the cap on the blender lid into my blended coffee. I'm glad it was my drink and not my daughter. Completely not acceptable. Hopefully the shards that are in my gut do not do any damage. They did offer a $20 gift card for the inconvenience.
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December 2023 by L L
Took 15 minutes for a simple chai tea. Cleared drive thru 2 times over but had the lobby just waiting and waiting. Terrible service.
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October 2023 by Cindy L Maxwell
It's very clean and has a calm ambiance.Vegetarian options: Vegan pastries
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September 2023 by MominOC
Drive thru person was rude and not helpful. This location is not like the one we usually patronize at 9091 W Sahara Ave.
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September 2023 by Jennifer Schmitz
Usually everything is good here. Today was off. The young lady at the register didn't seem happy to be there. We ordered 4 Ice blended drinks all separately. The first one came all pretty with the whipped cream. The next 3 came with no whipped cream and flat lids( That has never happened before). I asked if we can get these with whipped cream. There was no apology. The young lady grabbed them and fixed them. I said thank you she said nothing. It was not a great experience and 2 of the people with us had never been there. Maybe they were having a bad day.
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September 2023 by BayAerialDrone 2017
I’ve ordered delivery multiple times and nine out of 10 times they do not put a straw in with the drinks when it’s delivered. I have called the store four times and I still didn’t get straws after that. In my opinion this seems like there is a huge lack of follow through on customer service. Seems like when you’re paying over $20 for a delivery for two drinks and a muffin. You should get straws with your 32 ounce drinks.
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September 2023 by Peter Gozdzikowski
Don't want to throw shade at other coffee ships. But coffee bean and tea leaf has some of the best tasting and smoothest coffee. Never disappointed.
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September 2023 by Amber Baudais
Always good coffee and the service is great... this is the only coffee place I go.. they get to know you and don't forget who you are when you order your drink..
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August 2023 by Chris Olson
Service is really good. Teas are good too. The inside is nice as well. Very similar to other coffee beans. The ice blends are a staple of their drinks.
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July 2023 by Stephanie M.
This is my first time posting a review, but this location has been one of my favorites for a few years. Today I was helped by the barista, Nicole, and her service was amazing! Anytime I have come here they have always gone above and beyond to make sure that my drinks are good, and my food taste delicious. The ambiance is a nice little lounge with spots to just drink coffee indoors or outside in their patio. There's also some areas to study or do work with outlets but it just depends on the time of day (it can get pretty busy and full)Today I got a regular, extreme caramel ice blend no sugar added without whipped cream and a regular peach jasmine green tea. These two drinks are my mom and dad's favorite, and they always make it the same or to their customization request. I had a chai tea latte with oat milk and enjoyed it a lot.The great thing about this location is if I've ever had any issues they go above and beyond to make sure that they can help resolve the issue. Whether I come here by myself, or with my friends, I know that I will always have high quality drinks and food.Thanks for being an amazing crew and thanks for living up to the coffee, bean and tea leaf values!!
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July 2023 by Zeek & Rene Restaurant Critics
We love Coffee Bean. The staff is nice ......very friendly , professional and quick service. They are really nice! Always treat their customers with absolute care and pleasure. I love their lattes. Absolutely the best hazelnut latte ! Never bitter, always the best. They use powders for their flavors not syrups like everyone else, which make all the difference in taste. Very nice patio seating area. They have drive- thru also and there is never a line, which is great.Definitely will be back and highly recommend this coffee shop!
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July 2023 by Maria Farmer
No whip cream on pure chocolate ice blended. Disappointed. It's good but better with whip cream. Not given the option to have it added.
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July 2023 by Elyssa G.
Normally I enjoy my drink every time I order from coffee bean, however after ordering from the drive thru my coffee tasted like pure sugar and not like coffee at all. I also ordered a mango matcha latte and got a cup of mango and milk. They forgot the matcha. Very dissatisfied.
