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February 2024 by The reptile place
Extremely poor customer service! There was a taller man that was very rude to me when I walked in I said wow you have a lot of glass pieces in here he ignored that and asked what I wanted so I just walked to the vapes and said I'm just getting a vape, I was trying to look at what flavor vape I wanted because they didn't have the one I normally get I was looking for a second he asked me what do you want? I said one second please I'm trying to find one so I rushed and picked one. He told me there was a deal 2 for 40 so I just said I'd get two of the ones I wanted. I pulled out my ID because I'm 21 and I get asked every time he looked at me and said I need to see your ID though, I handed it to him and he looked at it for a long time. He asked me what the date was I told him I didn't know today's date so I looked at my phone and told him the date. He said how old are you? I said 21 he looked at my ID and looked at me with a little smirk and handed me my ID back. I said I can go somewhere else, then he started yelling that no it's okay and I just turned around and walked away and told him he was rude the whole time and I didn't need to explain to somebody that I'm finally 21! If you do the math if anybody born in 2002 they are 21 now i gladly went to another place and they gave me a FREE vape as a promo like I've never heard of that before!! Thank god I turned around and went to a better place. Don't come here honestly he made me feel so stupid or like I was doing something wrong.
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February 2024 by Craig Coffman
Owner and staff very helpful
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August 2023 by Marie Kuczero
I pulled up around 4:45pm and saw the staff posted they'd return at 5pm. If you look at the picture, it's 5:11pm and still no one. Appreciate it guys. ??????????
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July 2023 by Ed S.
This company beat me out of $65.33 I hope the owner gets this message.I bought a dab rig but the there was a problem with the electronics and it was exchanged. The second piece also had a electronic problem and would not charge (China made cheap junk). When I returned to the store the salesman who looked like I woke him up said, "don't bother opening the box, there is nothing I can do for you". Then told me to get the fuck out. People should know that if you have any problem with a purchase that you will be shown the door.
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July 2023 by Yvette Moore
I just don't do bad customer service. Every time I come in here you guys have new people and they don't practice courtesy as far as saying Thank you for patronizing your establishment. When there's 15 different smoke shops in the area, and had the nerve to be on a very loud phone conversation, how rude on to the next, smh
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June 2023 by Scott Beatty
Long haired dude from the south is an awesome employee
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June 2023 by Travis Roberts
This is the Only shop I got to locally for my daily needs! Tyler is one of my favorite employees that work there. Man’s always got you covered and will go above and beyond to make sure your all taken care of with a smile! Everyone goes to the strip when the come to Vegas so you should def check this place out next time you go! Trust me they won’t let you down they have 2 locations in Vegas and are always open late and ready to help you out!
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June 2023 by Alex Burn
Great shop, Great selection! Do yourself a favor and come check this Great shop out. I'll b3 back to buy more.
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June 2023 by Aryan Odayil
Amazing customer service, above and beyond nice highly recommended.??
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April 2023 by Raidyn Bass
This shop is beautifully set up, welcoming staff, and has some beautiful artisan made glass pieces that any collector would love.
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January 2023 by Chelsea C.
I absolutely love the vibe and cleanliness of this smoke shop! It's a hidden gem! The owner is absolutely amazing and so are all of the staff! Extremely creative, amazing environment, knowledgeable, and have all of the goodies you need!! 10 out of 10 my fav smoke shop in town!
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December 2022 by Lee
Jay was help love come here
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December 2022 by Susie S.
I went into this vape shop today because mine closed. Jay was so helpful with selecting vape juice! I love the juice he recommended! I will be using this vape shop moving forward! I recommend this shop!
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October 2022 by jordan johnson (SpaceyCape9)
Malik was knowledgeable and very nice. This is my favorite smoke shop i’ve been to. It’s very clean inside unlike others. Go check them out!!✨
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October 2022 by Noah L.
Great location! Looks amazing and the owner was incredibly nice. They took great care of me as a first time walk in and left a very positive impression. Highly recommend for locals due to ease of access and selection. They had more Elfbars than the Vape shop I regular, so it looks like I'm switching!
