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December 2023 by Monica
The staff here is so friendly and helpful. I’m also finding out that ups shipping prices are cheaper than the usps. Mandeep is a gem and so kind. She is very patient and lets you know your options. She remembered me from my first visit and greeted me kindly. I’ll be loyal to this ups store. Thank you Mandeep and Staff.
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November 2023 by Nick Hollister
Every time I've been here, it's been quick and efficient. Knowledgeable and friendly staff. Clean location. Amazon returns are quick and painless. Notary services are readily available 7 days a week until close. 24-hour access to post office boxes. And a convenient location.
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November 2023 by Jasmine Johnson
Stopped here to mail some small bubble filled mailers to CA. Employee was very helpful in trying to meter my envelopes.Took a few minutes to add the new addresses to my acct, but got them all in. Somewhat pricey for the 5 mailers... over $30.
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November 2023 by Alex C
Horrible experience at this store. I was trying to do an Amazon return. The girl behind the counter couldn’t have been more rude and disrespectful. She told she couldn’t send my package because it needed to be package. She said “If you can read it says ‘customer packed’ on the label.” I said, “I understand but this is the exact package that it came in.” She smacked her lips rolled her eyes and said, “Well it needs a piece of tape on the top.” Oh easy fix, “can I have a piece of tape?” He response, “We don’t do that here you can buy the tape or take it somewhere else.”Take it somewhere else I did. Right up the street to the one at 10624 Eastern Ave. I was greeted with smiles and I asked for a piece of tape. This time the response was, “yeah no problem.” They taped it gave me the shipping label and said, “Thanks for coming in today.” Completely different experience.I’ll never go to this location again. Other locations know a lot more about customer service and the power of a positive attitude.
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September 2023 by Laila El Sayeh
New location so why not check it out to do my faxing. So while I'm here I decided to print a few things so I emailed it to the store email to print out. The cashier mentioned it's $3.00 to print and then $.20 cents after. Though the price is a little strange to me because I'm used to printing at FedEx for a few cents a page in their machine, I decided to go with it anyway. As I was paying for my services, I found out they charge you $3.00 just to email your documents for them to print !! They might as well charge me an entrance fee just to walk in the store ! This UPS location will rob you of your money and the worst part is they don't tell you the prices upfront or even on their email instructions until you get to the cashier to pay. Best believe I'm going back to FedEx to get all paper work done and never coming back to this location again.
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August 2023 by Morgan Merryman
Sloan was incredibly nice, knowledgeable, and helpful! She helped me pick the appropriate packing materials for my package. She truly made it an enjoyable experience and I will be using this location for all my shipping needs.
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July 2023 by Gavin Santillan
Sloan was extremely helpful during my visit and wonderfully kind! They also have a computer for customers which is very convenient- saves me a trip if I forget to print any important documents that I need to bring with me there!
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July 2023 by Kandy Katz Home & Business Financing
We needed a location here and so glad UPS delivered. Brand new everything. Super solid and honest employees. SB was super kind to call and let me know I left my wallet and waited for me to pick up right at closing hours ?????? I’ll be a returning client to this store no doubt!
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July 2023 by Shannon Fenske
Sloan helped me ship a package ? and was so super sweet, knowledgeable and helpful.
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July 2023 by Rochelle Lynn
I had 10 more minutes of my lunch break and Sloan was able to get my amazon return processed super-fast.