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December 2023 by Kyle Asplund
Amazing staff, best hours to get in to unit and very affordable
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November 2023 by Chelsey Mahlke
I have nothing but positive things to say about Towne Storage - Arville! The units are clean, well maintained and safe, and the location is super easy to get in and out of. The grounds are always clean and the entry gate is always working. Sharon in the office is sooo helpful and knowledgeable and provides top quality customer service. 10/10 recommend!
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October 2023 by Tote'lly Torched
We found Towne Storage about 6 months ago. We had been to several other competitors and other locations. Not only is this near to our home but the manager...Sharon...is absolutely amazing!! She is helpful, professional and extremely kind. We are handicapped and explained what we needed and she worked until she found something that would work perfect for us. I have sent several other clients to this location just because of Sharon! Thanks for all you do. Kim & I are so appreciative of you!The Boltens
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October 2023 by Closing Prodigy
Loretta was very pleasant and extremely quick with service. Shop here with confidence!
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August 2023 by Raelanna Trevino
Always a pleasure with storage!!
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August 2023 by Gregory Dickinson
Someone has stolen out of my storage locker and the camera is right in front of it unfriendly staff
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June 2023 by Robi T.
Great experience with Sharon! She's a best. Received friendly service from others there too, but I know my stuff is safe and in good hands because of Sharon. Thank you for taking care of me and my stuff and making the choice of your storage facility easy to make and complete.
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May 2023 by David Briggs
After calling around, going and visiting places, comparing ease of access, staff communication, size of the building/s, the hours, how busy they were, parking, cost, cleanliness, lighting and security I chose the one that fit my needs, not saying it’s right for everyone but I like that it’s well lit, the staff is knowledgeable and helpful, the location is in great proximity to Walmart, Lowe’s, canes, Panda Express and my office. Access is seamless 99% of the time, communications are direct, my neighboring units are not arriving on foot, going into their units and closing the roll up doing who knows what. There are zero pests, I’ve seen not a one single insect in the year I’ve been there and only smelled a thing once when someone forgot to empty their fridge before storing it. After mentioning the odor it was promptly handled by staff. Oh and one time i got locked in and had to call the late night emergency number to get out (without ramming the entry gate that is.)If you like to do sketchy things in your unit and eat food and keep trash and leer into other peoples units you would hate this place. If you need secure well lit, competitively priced storage I think there are a few units still available.
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May 2023 by Kurbklothz Kollection
Thank YouSo Much Sharon!You were very welcoming and have a great friendly attitude ..Sharon made my emergency move experience so easy.She is so Professional and knowledgeable to Help me in a pinch.You went over all the details carefully with me.Thank You for checking to see if everything is going well with my storage.Sharon made a huge different in my experience. Especially after being in a Storage facility that doesn’t care about their customers.Thank You againSharon &Towne Storage
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May 2023 by Ronnie
I hate change but its time to move on to a better storage unit company. I walk in and Sharon was in the office, i was greeted with a smile and a genuine personality from her. I explained to her what i had experienced online and some pricing options. She took the time to go over everything and show me a few units to help me make a decision. I would definitely recommend Towne storage for the pricing and employees like Sharon who showed a genuine interest in my needs. Thank you again Sharon for all your help.
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February 2023 by Patrick Rynn
They were so helpful
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January 2023 by Colleen Boyle
I agree with other reviews that the manager, Cindy, is very nice and the facility is clean, easy to access, and feels safe. I had an issue with auto payment continuing to draft after my contract ended. Cindy corrected the error and said that a refund check would be sent to me. That check never arrived, but Kerri, the regional manager, reached out and credited the overpayment back to my card. This did take about two months, but I appreciate that the effort was made to correct the issue.
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January 2023 by Badan Body
A great storage facility. Clean, secure and reasonable unit prices. Cindy the manager is awesome to work with. An absolute gem.
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January 2023 by Linda Shropshire
I loved the area location at 1313 Arville, Towne Storage was clean inside and outside, orderly, quite, easy to enter through the gates and customer service was detail instructions, elevators worked withut failure and lights automatically turned on when walking to your storage space, easy to get in and out to load and unload, the movers loved the elevator part and extra push carts availalbe if needed. The rented storage space was clean. I would recommend everyone to come and use this storage. In fact I did, and she rented where I was located too. I would rent again at this location if I needed to. Thank you for your help and support.
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January 2023 by Lennell Mckinney
Friendly staff
