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January 2024 by Robert Martinez
Awesome experience, great customer service.
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December 2023 by Jonathan W.
Been here at least half a dozen times and this place generally runs very smoothly. Whenever Anthony is in front I feel like he saves me time and stress just being so efficient and relaxed. Their cargo vans are pretty up to date with back up cams and etc. never had an issue with a truck luckily and only had one bad experience with them but I can overlook it with how often i use them and how smoothly I am able to get in and out with what I need
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November 2023 by Nina A.
Propane Peter sucks! He is rude, and unprofessional. Always an issue with this guy for some reason.
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November 2023 by Nick T.
If you advertise propane and have a giant sign...have someone there to do it. And when someone calls and asks, tell them the hours of the one guy that everyone there says can only do propane. And if he doesn't ever show up, get a new person. And don't employ rude, grumpy and mouthy people that, when a customer points out a sign that says 7 days a week...doesn't try and intimidate you. Don't bother going here for propane...it's a parking lot of trucks and useless people.
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September 2023 by Zara-Maria S.
I have used this place many times throughout the past few years for a uhaul. The employees have always been friendly and they always have a uhaul van/truck available to be used. The price is reasonable.
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August 2023 by Alan B.
Rented a trailer and returned it after 2 hours. Was charged for 2 days and a third is pending. Simple review. F
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February 2023 by Gregory Wyatt
I felt really bad for the owner as he was the only one on duty at the time and I was one of 6 people that showed up at the same time. He was very professional and pleasant to me as some Karen was acting up because she had to wait.
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February 2023 by HarleyQuinn143
People here at the postal shop are amazing!!!
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January 2023 by Rebecca L.
I used this particular U-Haul for approximately four years and I found my belongings to be free of dust (and scorpions!!). The facility is clean and well-maintained by a lady who seemed diligent. The front office was quite helpful. I would use this facility again if I find myself in a similar situation of storing my stuff at a short notice.
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September 2022 by David N.
Got the $19.95 one day rental with a dolly and furniture cart. $55 total. Super service, clean vehicle, and easy reservation, pick up, and return!
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August 2022 by Sumi T.
Proof is in the pudding!!! So I have rented from uhaul quite a few times and everytime is worse and worse but this "takes the cake". When I picked up the vehicle the "contract" stated that it had 3/4 of a tank and I ALWAYS verify mileage AND gas levels. I took a picture of what THEY said the gas was at and what it was ACTUALLY at. So I drop it off with the same amount, only to be charged almost $25 more because it wasn't at 3/4 of a tank (it wasn't initially). So I call to go over it. I spoke with a lady and explained everything telling her i took a pic. She tells me "well didn't you verify and upload it before you left" and I say "yes and even took the picture while still on the lot but tried to upload it when I dropped it off, through the link you sent me". ONLY to be told "we don't send out links" and "you can come in and show my manager and I'm surprised you weren't charged an after hours fee" I politely said that is ok and understandable, asked what time they close and said that's perfect, thank you, have a good day- and SHE hangs up on ME as if I did something wrong or over charged her... FIRST OF ALL.... the rental prices are for a 24 hour period, my bad that it's monsoon season in Vegas and it POURED, hence slowing down my moving process, making it IMPOSSIBLE to drop off at 3:30. WHICH btw, was a total of 5 hours from the time I took possession. That was the ESTIMATED drop off. LMFAO.. girl bye.. please see the pics below. The pictures are self-explanatory BUT peep how filthy the truck was yet they want to charge people for returning it dirty, I should be charging you for the filth.. I didn't even bitch about it because idgaf and HAD to move. But since we are being petty and splitting hairs over 2.5 hours and you lying to your customers, then you have set the tone for how WE are going to act, see you soon!...... last pic is of the link (more than one) I was sent smh.
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July 2022 by Esteban V.
Didnt want to rent me a pickup truck because I didnt have an in state ID. Plus the attitude I got from the employee was despicable. Right after I told him I did not have an in-state ID he looked at me frustrated and got an attitude with me which is absolutely pointless?? Why give someone an attitude of such BS. Thankfully the Uhaul at Mail Plus on Fort Apache lets me rent the pickup trucks with a Florida Drivers License AND THEY ARE NICE AND DONT GET ATTITUDES WITH THEIR CUSTOMERS.
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June 2022 by Jennifer D.
Talk about a rip off. The quote that was given to me over the phone was not even close to accurate. They told me the first 30 miles were free, turns out they were not. They charged me $140 for a truck that I used for three hours, three hours! I drove a total of 70 miles, so I should've only been charged for the additional 40. I was told that they would call me to dispute the charges before the final charge went through, they never did, they ended up just running my card for the additional $74. And that's after I had already paid $70 up front plus put around $50 of gas in the truck with these gas prices skyrocketed. Do not trust the quote that they give you, it is not correct and they will not call you to confirm anything. I would've given them at least two stars for their friendly staff, but not after being ripped off. Wish I would've read reviews on this location before booking with them. Oh well. Never again.
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June 2022 by Bad S.
Dan Ferre signed my name to a promissory note for $3800. Do not rent from u-haul! And definitely not from this location. They will forge your signature on promissory notes and charge you absorbent fees. 3800 for a one-way trip from Sacramento to Las Vegas. Criminals. Sorry Dan but you're not getting away with it
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May 2022 by Thomas F.
Charmin in Ft Lauderdale dropped off and picked up the UBox 4 days later at my home as I requested. Great service, friendly, safe, and professional. I received calls promptly from the office. This was a good experience overall. Much better than I was anticipating to be honest. Thank you . In Vegas, the experience was the same., Excellent service and was in communication with me.
