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February 2024 by Rebecca Ayala-Raquepo
Everything it was simple and quiet quick
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January 2024 by Jennie Farrar
The guys there were awesome! Very helpful and they have a well stocked store and one of few stores open on New Years Day! Thank you!
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January 2024 by Steve R
Continue with the excellent service
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November 2023 by Wendy Stillman
SUPER SERVICE! THANK YOU General Manager Mathew, he made my Auntie Brenda's moving experience super simple and amazing customer service!! If you need to move choose the UHAUL 2001 W. Bonanza they are the BEST.
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August 2023 by Insert Coin
Kimberly did an outstanding work, super friendly and helpful. Actually your entire staff at that location is excellent.
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August 2023 by Terryl “TLee” Henry
I feel like I was cheated out of my money, because my paperwork says one thing and they give me back a truck. That’s different for my paperwork, very on organized and very unprofessional, I don’t know what the new truck they gave me amount said from the beginning, so they could’ve charged me anything, they said they would do it, but they never printed out me another copy of the new truck, I was told it to do it, automatic. But when I try to return the truck in the morning the app said the amount is wrong in the amount of gas was wrong on the mileage return when the paper they gave me and what they told me said something different they even made edits on my paper work with a pen and I still feel like I was ripped off.
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July 2023 by Lisa Robinson
The U-Haul store/team located on Bonanza road is professional, knowledgeable and approachable. I felt very comfortable engaging with them as they guided me to the products and services that would assist me and work best for my family during our move. Consequently, our home furnishing and personal items were well packed (and secured) on the 26 ft truck we ordered. I'm not experienced at moving and so I truly needed their insight concerning the types of products and packaging that would help my family best. And, I also much mention that the U-Haul team/store located on S. Decatur Blvd was also quite helpful as I also purchased quite a few items from them as well. Thank you!
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July 2023 by Anita Kinchen
Not one thing, Matthew Liddic was the Best customer service person you can have...As well as the other crew on this shift..Thanks sooo much!!
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July 2023 by Iris Payumo
Rented a uhaul and everything was ready to go, clean and I zipped out of there in 5 minutes to move my stuff. Drop off was super fast too! I highly recommend this location!
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May 2023 by Ivan Leal
This is the worst experience I have with U-Haul they have 3 guys working at the desk , and they have not Idea what they doing , one of the guys wa playing a basketball game on his tablet and he preferred send other person to help me then leave the game , I can believe that is more important a basketball game the a customer , this happens today at This store may 19 at 1:30 pm
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May 2023 by Immortal Birth
My rental wasn't clean and if I wasn't in a hurry I would have brought that to their attention but since it appeared they only had one available that i needed, i didn't want to be delayed while they clean it so I brought this matter up to their attention when I got back. The rental smelled like someone urinated in it, the steering wheel was sticky, the windshield was covered in dead bugs, and when you reach the speed of 60mph or more, a loud wind sound comes through the driver door making it very hard to hear when you're on your phone.
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May 2023 by Matthew Lievrouw - Burgess
Excellent service.Quoted price was just about on point. Friendly and helpful staff. Clean equipment. Was in and out with little to no waiting. Would recommend using them again for any moving/storage needs.
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April 2023 by Jakeith Dixon
I can't speak about everybody experience I could just tell you that my experience there was very professional they gave me some reasonable prices I was in and out very fast got a story from them from across the street they accommodated all my needs and was very professional
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April 2023 by Cameron Lynch
Please ensure trailers are attached properly so not one else gets their own vehicle damaged. I am really shocked at this experience because I usually only have good experiences with uhaul.Thank you to I believe it was Matthew for being very understanding when we returned the trailer.
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March 2023 by IRAQ FIELDS
Service Is Always Good For Me 100%
