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December 2023 by Maja Andrejic
Don't waste your time here. We made a reservation and paid. Google said the place was open till 9 p.m., but no one was there. We called and rang the bell, but no one came to open. We contacted the uhaul to try to get the truck wireless, and when we almost were done, they told us to proceed to the counter. No one was there. We were there more than an hour, and unfortunately, we didn't get the truck in the end. We called u haul again, and they refunded the money, but that's it.We wasted time, and we were late for our pick up, so we ended up not getting our job done. Find some more serious bussines. Again, don't waste your time here.
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December 2023 by Tiago Fantin
They say they close at 9 pm on mondays, i was there at 7, and no one answered. Made a reservation to pick up at 7.30 pm, no one was there. Tried to solve online, but the agent kept saying to go inside and get the keys, but guess what, no one was there. Lost one hour in front of the store and missed my appointment.
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December 2023 by SOLAT2
They don't even open at the hours they claim.
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December 2023 by Chris Macaulay
Good service
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November 2023 by Brent Burrell
They only rented trucks. They didn't sell any moving supplies. So much for being self moving company
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October 2023 by Ali D C.
I wish there was a way to leave no stars. I'm only leaving one because I have to. Negative stars should be an option. This place is an absolute JOKE and so is the toothless idiot behind the counter. My rental truck was supposed to be picked up at 8am-no one was available and the doors didn't open until 8:15am. He spits half sentences at you and then just emails the contract and throws the key at you. I finally get my truck and check everything over to see that the contract says 1/4 tank but the truck is actually on E and has only 46 miles to the tank. My contract has also been charged $15 coverage which I declined when I reserved my truck online. So I go back inside to discuss this to which he tells me to take a picture of the gas tank-and that I am forced to pay for the coverage or not rent the truck or I can only rent it for 3 hours yet I was given the ability to decline it online with UHAUL itself, he was 15 minutes late opening the door and by this time it's 9am and Im still not on my way with an 8am rental to which I replied "was bullshit". He then cancels my contract and wants his keys or. Says he is reporting his truck stolen. Then he proceeds to follow me outside and yell and scream and tell me to get my "fat ass out here". Total hole in the wall place with trashy staff.
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September 2023 by Orders LasVegasUniforms
Charles and Jose are amazing help me get my moving truck fast.Thank you
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May 2023 by Petie Wheatstraw
Already reviewed this place
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November 2022 by Steve H.
First I attempted to call the location to confirm they had my truck the day before I was supposed to pick it up and no one answered the four times I called throughout the day. Also U-Haul main office said that someone from here would call me to confirm the day before and no one did.The day of I tried calling in the morning and no one answered so I called U-Haul main office and they said it is there, so I drove to the location shown on maps from the website and using the address from the website on Google Maps and both of them showed to be on the opposite side of the shopping center which is approximately a quarter mile across, it's a large shopping center, in two different places on the opposite sides of the shopping center. I finally saw a truck on the other side and that is where it is. When I arrive 20 minutes early to check the truck out there was still nobody there,I rang the bell and no one answered. so I did a pre-trip inspection on the two largest trucks that were available and both of them only have 90 psi in the tires on all six tires of both trucks even though the signs right above the tires say they should be 110 psi, and one of the trucks shows no oil on the dipstick. At 11:43 he came out to his trunk so I caught up with him and we got stuff going in the paperwork and then we went out to the truck and he brought a couple of quarts of oil since there was none on the dipstick and he filled it I've videoed the truck and took pictures of specific spots that I saw damage, and the mileage, well how many miles it has left before it needs refilling then as I tried to go I wanted to adjust the mirrors but they were not adjustable. So he called somebody and basically there's a set screw that has to be loosened in order for for it to be adjusted and then re-tightened. So, so far I have to put air in all the tires and mechanically adjust the mirrors at the house on my own time. Other then him bringing out and filling up the oil, because I told him it was low. This place sucks!
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November 2022 by Edward Kessler
Ok service ,no complaints
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October 2022 by Kristen Weir
Super friendly didn't have many trucks though.
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April 2022 by Evan Gene Schumacher
Says it closes at 3PM on saturdays but I tried calling more than once with no answer and upon arrival it took forever just to find the place and even though I arrived before noon the store was already closed.Very unprofessional and huge waste of time.However the only other thing I can say about them is that they are not alone in putting wrong hours and misinforming people because this is actually the 1st of 3 locations I have attempted to rent a uhaul from today and all 3 have put wrong hours since they all say open and are all in fact closed hours before they should be so they are in fact right on brand with uhaul it seems.?♂️
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September 2021 by Gia Animmation World
Three times I've dealt with them and had amazing professional fast service. I give it ???
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June 2021 by Gina Berry
Three times I've dealt with them and had amazing professional fast service. I give it ???
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May 2020 by Ms_favawalka W
DO NOT GO HERE. THE BAD REVIEWS ON THIS PLACE IS RIGHT. I RENTED A CARGO VAN THAT WAS $19.99 AND THEY CHARGED ME $142.76. THE DISTRICT MGR JIMMY CHARGED MY CARD FUEL PLUS TAX WHEN IT WAS 1/8 OF GAS IN THE VAN. ALSO AN EXTRA DAY WHEN I RETURNED IT THE SAME DAY AND ELDERLY MAN RUNS THE PLACE. JUST AN INCOMPETENT DEALER AND I AM DISPUTING THESE FRAUDULENT CHARGES WITH MY BANK.
