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December 2021 by Angel Cherelle
Two years ago, me and my fiance were very excited because we were about to move into a luxury Community here in Vegas which we work so very hard to achieve. Unfortunately the devil does not want to see good people win. When we went to the nearest U-Haul Company tbey said that someone with the same name as my then Fiance (Now Husband);used them previously to purchase several moving trucks ? & never returned them! He was linked to have been working with a female accomplice by the name of "Birdie ". My husband is NOT a thief, he doesn't even have any female friends by choice. It is a shame that because he has a common name individuals can take advantage of him. The U-Haul Company should havevbeen able to straighten this mess out right away, but Unfortunately they weren't able to in time for our move, but "Evil Never Wins"! We went with a different company & my advice for anyone who decides to use U-Haul in Vegas or anywhere else, just be careful and make sure you always have a back-up plan! (God Bless?)
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May 2021 by VegasBaby 2019
Two years ago, me and my fiance were very excited because we were about to move into a luxury Community here in Vegas which we work so very hard to achieve. Unfortunately the devil does not want to see good people win. When we went to the nearest U-Haul Company tbey said that someone with the same name as my then Fiance (Now Husband);used them previously to purchase several moving trucks ? & never returned them! He was linked to have been working with a female accomplice by the name of "Birdie ". My husband is NOT a thief, he doesn't even have any female friends by choice. It is a shame that because he has a common name individuals can take advantage of him. The U-Haul Company should havevbeen able to straighten this mess out right away, but Unfortunately they weren't able to in time for our move, but "Evil Never Wins"! We went with a different company & my advice for anyone who decides to use U-Haul in Vegas or anywhere else, just be careful and make sure you always have a back-up plan! (God Bless?)
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May 2021 by Vallen Wizzart
Two years ago, me and my fiance were very excited because we were about to move into a luxury Community here in Vegas which we work so very hard to achieve. Unfortunately the devil does not want to see good people win. When we went to the nearest U-Haul Company tbey said that someone with the same name as my then Fiance (Now Husband);used them previously to purchase several moving trucks ? & never returned them! He was linked to have been working with a female accomplice by the name of "Birdie ". My husband is NOT a thief, he doesn't even have any female friends by choice. It is a shame that because he has a common name individuals can take advantage of him. The U-Haul Company should havevbeen able to straighten this mess out right away, but Unfortunately they weren't able to in time for our move, but "Evil Never Wins"! We went with a different company & my advice for anyone who decides to use U-Haul in Vegas or anywhere else, just be careful and make sure you always have a back-up plan! (God Bless?)
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March 2021 by Kelvin Garcia
I would like to give a special thanks to Diana, I appreciate you making everything so easy and efficient with getting my truck. I recommend this location 100% they offered phenomenal customer service! I will sure be back and continue bringing my business to this location.
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March 2021 by Alexis
Try to claim i picked up and dropped it off when the place was closed and tried to contact them for almost an hour. Owner if location even claimed he gave me the key and i never seen him cause the place is closed. Plus security even walked me over and it was closed. Took chatting with multiple people then on hold with 3 people just to get a refund for something i didnt even get keys for. I couldn't believe the owner claimed to give me the keys liers thiefs stealers. Very disappointed in uhaul. My gas time efforts were wasted on top of them trying to take my money for 0 use of thier stuff. Should be ashamed.
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November 2020 by Alexis Papadopoulos
Try to claim i picked up and dropped it off when the place was closed and tried to contact them for almost an hour. Owner if location even claimed he gave me the key and i never seen him cause the place is closed. Plus security even walked me over and it was closed. Took chatting with multiple people then on hold with 3 people just to get a refund for something i didnt even get keys for. I couldn't believe the owner claimed to give me the keys liers thiefs stealers. Very disappointed in uhaul. My gas time efforts were wasted on top of them trying to take my money for 0 use of thier stuff. Should be ashamed.
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October 2020 by karen Carson
Great service they were fast and not complicated . Prices are reasonable. I will use this uhaul again
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February 2020 by Rick Drackert
The should include be 50 free local miles
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December 2019 by Jamarei Carson
Great service they were fast and not complicated . Prices are reasonable. I will use this uhaul again
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July 2019 by Ashley Notte
UHaul was a little better than Budget, but not by much! LOL NO SERIOUSLY SHE WOULDN'T RENT TO US BECAUSE I WAS PAYING AND MY GF WAS DRIVING.
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May 2017 by Michelle Keniston
I love Minerva, she is the most adorable gal. The experience on the phone was fun. The computer kept dropping my reservation and I had to give my info more than once but Minerva was a doll and I didn't care what was happening because she knew what she was doing but the darn computer was being a j**** I think if you need a moving truck or anything else Minerva is the delightful person to call. Great experience!
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February 2017 by JC Niday
Very efficient process and very reasonably rates. Professional staff and knowledgeable.
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January 2017 by Matthew Pearson
Convenient location
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July 2014 by Sage H.
Awful, don't go here. Worst customer service ever. I dealt with Minerva, the worst. There was an issue regarding my bill, and "damage" done to the truck, that was not by me-and when I called to follow up, each time, I was yelled at, and one time-hung up on! I eventually had to call the regional manager, Scott, who avoided my phone calls until I called the main office. The issue is being resolved now, but this location has the worst customer service I have ever dealt with. I think that because of the location, they think that they can talk down to their customers. What they don't understand, is that not every one that comes in there is un-educated. I am extremely amazed at how horrible my experience was. Never again. Never even using U-haul again. Avoid at all costs.
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April 2014 by James Probert
Everything double the cost here
