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March 2024 by megann jenkins
Great service!!?
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March 2024 by Aide Cruz
The best customer service ⭐️ thanks Mike for your help ?
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December 2023 by Damon Pugh
They have the nicest stuff the ladies that work in the office on friendly and very helpful that's why I go back there all the timethough it w
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December 2023 by Jerome Torres
Laura and Kathy were so awesome! They were friendly, knowledgeable, sufficient, and professional. The trailer that I rented was clean and in great condition. Highly recommend going to the S Jones Blvd location for fast, friendly, and professional service. 10/10!
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December 2023 by Yasmin E (Yazzy)
Staff was nice and was able to book a small Uhaul on short notice. I highly recommend coming here because they are all friendly, just make reservations in advance !
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December 2023 by Chad Gilliam
Very good location. Front desk people were nice
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October 2023 by Bob J.
When I picked up my truck, and signed my contract, I was told (as indicated on the contract) that the truck had 7/8 of a tank of gas. When I checked the truck, I noticed that it had only 1/4 a tank of gas. Your mistake would have cost me over $100 if I had not noticed. And the same thing happened to the customer who rented a truck immediately before me. Is somebody not doing their job? Or is somebody stealing gas from UHaul? I don't care, but I do not appreciate losing almost $100 because of your mistake.
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September 2023 by Yazbeth Avila
It’s really a big ZERO but that can’t be done. I’ve rented moving trucks from this facility twice before and have been unhappy all 3 times I’ve walked out of that building. The third time I cancelled after my interaction with a miserable employee in less than 10 mins. Like some of the reviews say, there absolutely needs to be more than one person in there because they are busy on weekends despite what they feel busy looks like. I’ve spoken to the manager about that observation before but seems to not be of importance. HOWEVER, I’ve been to other places understaffed and double the busy than what this location has been (when I’m there)… Not once did those employees have a stank attitude accompanied with a stank excuse on why they have the attitude. I’ve called her out to her manager before but seems to not phase the woman one bit because, if anything, her attitude and demeanor get worst by the visit. This last time I actively told her that maybe a change in job will bring her joy because clearly this job brings her hell. I recommend y’all skip this location and drive an extra 2 minutes to another location on Duneville and Tropicana!
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September 2023 by Will Jordan
Went in for furniture wrap. Walked out empty handed.The store was 4 people deep and only one employee. Meanwhile she was chatting it up with the current customer as if they was the only people in the store! Waited 15min for nothing. Management needs to work on scheduling more help.
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August 2023 by Charles Campbell
Staff were friendly and helpful. Lot is small for customer vehicles dropping off someone or picking them up. Had plenty of boxes and supplies available.
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August 2023 by Joe Poznanski
Let me just say, Rhonda and Aaron are fantastic! They have provided outstanding customer service to my Mom and I, always going above and beyond (including ensuring our units and vehicles were good for us even when off the clock). Their attention to detail, patience, and friendly demeanor are a master class in customer service, U-Haul corporate take note! I have seen first hard how hard they work to ensure a great experience for their customers, not always easy to do in Las Vegas. I would highly recommend they be benchmark in training new hires, and how to run a customer service facing business. I've used other U-Haul locations, and have generally only gotten tepid disinterest in customer assistance at best.This site has always been clean and accessible, my only minor complaint is that our upstairs unit is supposed to be air conditioned, but doesn't feel that much cooler then our downstairs unit, which isn't.Otherwise, fantastic location and employees, I highly recommend!
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August 2023 by Mark Quilter
Everything was fine until you called the police after being late 30 mins on a return….
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June 2023 by Asmelash Atsebaha
Great customer service and fair price charge. They make moving easy.Truck ? clean and big enough for my personal experience.If I need Truck service, I will definitely go back to them.Keep the good work up!
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May 2023 by Anastasya Mayfield
It was a little annoying having to send my license 3 or 4 different times. It was what I would expect at the very least. My truck wasn't ready for me even though I set a reservation with a guarantee. Luckily the customer service rep got us a courtesy upgrade and removed the equipment charges. So we were happy. :) we picked up in vegas, but the return in san diego was more than perfect!
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May 2023 by Alyssa Tinnell (Big Alyssa)
This is the only uhaul in vegas I'll ever use. The owners and everyone who works there is the best most understanding and chillest as long as you're not causing trouble or being rude to them. Has great security that's always monitored and updated. So if you're lucky enough to get in here when they have available units, jump on it fast because they go quick!
