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July 2023 by Psyberian
Kiosha was the employee who helped dme out and had an absolutely amazing attide and wonderful service!
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September 2022 by Seth R.
I made a reservation several weeks ago for a 26 foot truck to be picked up on Friday 9/23 at 4pm. The next day they called and said they don't have 2) foot trucks so they transferred my reservation to a location that did. This afternoon I received a phone call from the new location saying they just reviewed my reservation and noticed it was for a 4pm pick up, however the new pick up location closes at 3:30. I did not receive that voicemail until 3:30 because I work overnights and was asleep. So, here I am without a moving truck with movers coming at 8am. Thank you so much for letting me know the place you transferred my reservation to closes before the time of my reservation. You get 2 stars instead of 1 because the woman I spoke to about changing my reservation was very friendly.
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November 2021 by Tanya D.
Rented from this location with a pick up at storage one at Blue Diamond with a Sunday return to the Decatur location for convenience due to a tight schedule on Sunday. We were told we could leave the keys in the drop. Ox because no one would be there. We drop off the uhaul and a lady comes out and says you can't leave this here. We are at capacity. We had to drive it to the other location. This is bad business. The contract was not upheld and there was one truck parked in the front. If this is capacity and you knew this when we booked almost a week in advance then why did you say we could return it there? RENTER BEWARE!!'
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March 2021 by Shooter McGaven
Came in at the last minute and they helped me out quickly and got me going no issues.
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October 2020 by Sami B.
They treated me beyond right. I'll save you the long story Really good customer service
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October 2020 by Jean Fink
Excellent service, the 10' truck I rented was perfect and conversation from the employee who's name escapes me??
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April 2019 by john slade
Pricing
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March 2019 by Yo L.
Well, I felt the customer service was right on par. She was personable and friendly; definitely did not feel like I was interacting with a drone. When she asks questions like how is everything, I felt she was genuinely asking and not just reading off a script. U-haul truck was pretty cool. They have a gauge that tells you when you muring too much gas and have a alarm if you leave the parking brakes on. So definitely would recommend this place to anyone who asks about it.
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July 2018 by Rita Reed
Best Uhaul ever! The staff are very helpful and knowledgeable. They go out of there way to make sure you will have a safe travel when renting from them. South Las Vegas Blvd. Is the best out of any of love!
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July 2018 by Deidre Stokes
I love the service they provide. The parking is tight.
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June 2018 by Sylviann Darvocetti
Always there when u move.
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January 2018 by Michelle Marchant
They have no understanding of their own POS system. They charged me twice for the unit I was renting the evening of the day I had already checked out once again 2 days later!! They claimed they had to void the transaction and there should be no charge. Yet, I informed them Im staring at my online statement and theres still a charge!! I had to call 3 times over 3 days, still NO resolution. I expressed "this is my money you have taken out of my account leaving me in a bind." Curtis's attitude was "Im not the one in charge of these things the manager is." REALLY!! Not good customer service what so ever!
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September 2017 by Navonods D
I really like the place. The facility is called Epic Storage. Supper friendly.
