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May 2023 by Petie Wheatstraw
The Lady that handled the return is very efficient, knowledgeable, and customer friendly. The entire return lasted less than 5 minutes. The truck was 2 gallons low on gas on return and she changed the least amount for the going rate of fuel.
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October 2022 by Jangles B
Went here to see if I could rent a truck nobody answered the door/bell. Says 24 hours I think that's for storage visits that you have already. I couldn't find any help. Went to the lamb/Nellis location easier plus parking. This location not so much.
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March 2022 by yupyuuupp Media
I'm here now smh! This gate system is horrible. Been waiting about a hr in counting to get out. Their is about 3 other people with me. Hope someone really takes care of this issue fast. Posting as a complaint so others don't have to. Update: been here for over 3 hrs now smh. They won't send anyone over or answer the phone at this point. Very dissatisfied ? FYI Noone is ever at this location to handle situations. Gotta do better!
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March 2022 by Leonard Dent
My belongings were stored here for two years and three months and I recently returned to pick-up and discard my belongings after I world traveled for two years and six months. I appreciated their services.
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December 2021 by Elizabeth Nicola
Chynna is always so happy and positive on the phone and always professional. I've called the last 2 months to pay on my nephew's unit and both times she was just a pleasure to talk to and deal with. We need a whole lot more humans just like her. Keep it up Chynna because your kindness matters and makes a huge positive difference in a person's day!
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September 2021 by Mercedes d.
I called to ask how long I had until I lose my stuff, mind you all I need is 2 weeks until my next payday. The associate working told me I had 3 days until my stuff was put up for auction, that answer seemed a little far fetch then he hit me with the actually I'm not to sure let me get you to the manager. The manager never came to the phone. I'm thankful that I remembered to look at my contract and the worker was completely wrong. Better training is needed
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March 2021 by Cheryl Stauffer
Called 1st and still no one there. Couldn't unload the uhaul.
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February 2021 by shaundrabess
Not a good or responsible place to put your goods in they intentionally had place set on fire to collect money & each renter gotta nothing but wet soaked burted items
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February 2021 by mark schumacher
very friendly, resolved my problem quickly and efficiently, very nice people. Hard to find these days.
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February 2021 by Mary Matias
No one at the location...
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June 2020 by Cheryl Cline
Called 1st and still no one there. Couldn't unload the uhaul.
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November 2019 by D
Manager Brian very rude cant wait to get out of that facility
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June 2019 by Vince Edwards
I hate to complain but you need to truck you got to get somewhere but the line and customer service really sucks
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June 2019 by PJ Acosta
The office is no longer available. It is only for storage. You must have your code or card and your key. There is no one to help you.
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May 2019 by Heidi Regner
Caution watch ur invoices. If u pay for 24 access verify u r not charged again the next month. Insist u get all receipt
