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April 2024 by Christian Bunch
Our whole U-Pack experience has been amazing. Customer service is easy to get in touch with and always does the right thing. Highly recommend them for any moving needs.One caveat - they contract with ABF Freight to do the actual pickups and deliveries. The ABF team is kind, but not timely. There were hours late when they first dropped off the empty trailer to us because the driver got the wrong trailer and had to return back to the original pickup point. When they dropped off the loaded trailer they gave me an 9 am - 12 pm window, and delivered it after 2 pm. Just a little inconvenient when you have people coming to help you move who need to plan.I'd recommend having them drop it off one day and calling your people for the following day so you don't have to worry about those delays.
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April 2024 by Angel Rosario
Amazing serviceGreat communicationWe will use them in the future
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April 2024 by Paula
Great experience, shipped from Allentown PA to Las Vegas. It took about 10 days to arrive and all my stuff made it! They also deliver to your door of available. I decided to pick up. Service was great though!
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April 2024 by Nahomie
Nothing but great things to say about UPack. They are extremely professional, punctuational, and accommodating with my schedule. It was my first big move and they help make it less challenging for me!
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March 2024 by Kimberly (Consultant) Frazier
U Pack provided excellent service from end to end. An actual person answered the phone each time I called and everyone was very helpful and professional. My move went smoothly, no issues. Thank you U Pack!
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January 2024 by Beach Babi
I’ve used this company four times for out of state moves. I ordered the semi truck bed dropped & then picked up at my leisure. They have always offered the best price even cheaper than uhaul. Professional & punctual. Will use for all my moves.
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December 2023 by Lori K.
The driver who delivered the pods was professional and very friendly (Steve). I was a little nervous about my belongings making it from Henderson, NV to Charlotte, NC, but everything arrived safely and intact. The gentleman who delivered the pods to my new home was great (Richard)! He called prior to arriving, placed them exactly where I asked and was very careful when unloading from the flatbed. Again, very friendly and professional.I am SO pleased with everything about U-Pack from beginning to end. Online scheduling, the customer service agents I spoke with, the delivery drivers .. everything was so smooth and easy and well worth the money vs. renting a truck and towing my vehicle. I would highly recommend them and would use their services again.
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November 2023 by VelvetDaDog
Overpriced for the cube! I could of moved more stuff using a Mover or renting a truck and driving it myself. Other than that service was as promised.
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October 2023 by Maras Djurasaj
Excellent for moving. You won’t make a mistake with them.
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October 2023 by ronald bohannon
This was a no brainer as it was a 1/3 the cost of renting a U-Haul and driving my own belongings across country. Customer service was prompt and polite as well.
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September 2023 by Christina Niegas
UPack is so affordable and reliable! I highly recommend them if you need to move across country. Their price beat everyone else out there. They were prompt with deliveries, and pick ups, and all of my things arrived exactly when they said they would. Thank you UPack!
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August 2023 by Marian B.
We needed to move a studio apartment amount of items from a small town Arizona to a small town Minnesota. U-Pak worked the best for out needs, we rented a small space in a 26' trailer for a reasonable cost. The driver dropped off the trailer, we packed it in a couple hours, securely sealed our section, called dispatch, and the next morning a driver picked up the packed trailer. The trailer was delivered to its destination in about eight days, the MN family emptied the trailer, and a driver picked up the next day. Easy move...
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August 2023 by Maryjane Jenkins
We've had a time getting these loaded, and their patience and "work with" availability, is awesome!!Joseph K.&Maryjane
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August 2023 by Nicole W.
I was so pleased with the whole experience! Everyone was so friendly and on top of it! Very quick delivery as well. They were more than 50% less than PODS and Uhaul. The only difference was the quick packing and unloading. Totally worth it! Highly recommended! I'm a very happy customer!
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June 2023 by Jarrod S.
I had to move some furniture and other items from Nevada to Florida. Renting a big truck and driving it across the country was slightly less appealing than having a root canal, so I searched and found U-Pack. The price was much lower than competitors, customer service was quick and efficient, and shipment, drop off, and pick up we're all super easy and surprisingly quick! I highly recommend them for long distance moving!