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September 2023 by heath gaumer
Worst Banking Experience I have ever had. I came in to get a cashier check, which is something I never do. I was the only one in line and waited 10 minutes before being called up to the counter. Both employees working had no desire to help me. The female employee called me to her window and then disappeared. The male employee then asked me to come to his window. I told him that I needed a cashiers check, and that I had spoken to customer service and they advised me to ask to have my fee waived for the cashiers check, he insisted the branch does not waive fees, unless I am military. When the female employee returned she kept rolling her eyes, as if she was not wanting to be there. Another client came in and went to her window and asked for a Notary, and she quickly shot him down, and told him they dont have one, and then rolled her eyes at him, and stared him down the whole time he walked away. Having been a Branch Manager for USBank, this behavior is deplorable at best. They both had no interest, or desire to help, and should not be working there if that is really how they feel and act.
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May 2023 by Chadani
Brandon Bailey was so helpful. Thank you.Rapid and understanding.
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July 2022 by Ksenia Chumakova George
I have been coming here for some time and I hardly ever have to wait especially when Cody is working. I must say that Cody has been amazing and pleasure to deal with. I look forward to dealing with him. He is courteous, fast and a problem solver. Thanks Cody.
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September 2021 by Melissa Kuhel
Why only one person working.Always have to wait more than 20 mins.
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November 2020 by Raj Singh
One of the worst US Bank branches in the US. Incompetent and untrained employees. Be prepared to wait half an hour even if only one customer is ahead of you!!! Shame!!!
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November 2020 by Joan Powers
Always very accommodating and friendly
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August 2020 by LMR
EXCELLENT CUSTOMER SERVICE!We are small business owners and have been a business BANKING customers since 2017! Branch Manager, Dwight Day, is the most pleasant, professional and knowledgeable Banker we've met or done business with in over 20 years! He genuinely cares about providing his customers the best service possible! Even during these difficult and trying times, Dwight and his staff are providing service with a smile. Thank you so much Dwight! We sincerely appreciate your spirit of excellence, your knowledge and professionalism! Lizette - A happy customer.
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August 2020 by Susan P.
The slowest service ever! In line fir an hour to make a simple deposit! Avoid this bank at all cost- Covid protocols are in place which is great but the tellers are so so slow
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January 2020 by Justin P.
Stopped by today, on a Saturday, with a ton of deposits! Abby was the only person working the front. She was polite, fast, efficient. Thanks Abby! I felt bad loading you up with all that at once, but you made me feel welcome. Sorry for the line I left you with.
