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October 2023 by Monica Saenz
I have been renting a unit and storing 2 vehicles here right before the new owners came in and I just have to say what a difference the NEW OWNERS have made!! Never had any type of issues at all here! Owner & staff are Always outgoing and easy to deal with! I appreciate how they have positively improved the facility.
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October 2023 by Lori Richardson
One year ago, I received a letter from 702 Storages Nellis, formerly U Store, on Gowan Road in Las Vegas around the change in ownership and that I needed to call them. I called them after receiving the letter and after having a conversation with Edna, the owner, and she told me that she had no idea what I was paying for. My brother had a 1968 Cougar in decent shape stored there for approximately 20 years and had seen it there four years ago. After some back and forth of trying to figure out if the car was there, She proceeded to text me pictures of the cars that were there and none were my brother’s 1968 Cougar. She also stated there were 17 vehicles missing! A police report has been made with all this information. LVMPD detectives haven’t followed up on this YET! Edna also hasn’t even offered to help correct it.I believe 702 Storages Nellis should make things right and reimburse me for four years of them cashing my checks and not knowing what I was paying for, and the cost of the car.I have submitted my name and email if anybody should want to get a hold of me for a class action.Tried to submit a review on barefoot, and they won’t let me because it’s a negative review. The business practices of 702 storages Nellis is bad in my opinion. I’ve tried several times to submit a review and I had called and talked to Jorge and got the runaround on how to post through sparefoot! Even though spare foot states they will let goo, bad, ugly reviews to be posted!!!! Ha ha
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October 2023 by Deborah Driver
It's a nice place now to have storages at. They treat you very nice and it's clean. They ran out all the people that were bad. Now it's a nice place and trustworthy.
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October 2023 by Jody Shaw
Great people, rates are not so bad, will work lwith you as long as your communicate with them, Jorge is amazing guy!!!
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October 2023 by Steve Stevenson
The management is very helpful, kind, courteous, and the facility is a lot safer ,cleaner much better than it was in the past. I recommend 702 Storages Nellis.
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September 2023 by Shea Braun
One year ago today, my mom received a letter from 702 Storage Nellis, formerly U-Store saying that they weren't sure why my mom was paying as they didn't have record of anything, however they were still cashing her checks and taking money from her. Her brother, my uncle, had a 1968 Cougar stored there and my mom had been the one paying on the storage for YEARS.My mom reached out to Edna, the Owner, who took photos of the cars that were still on the lot, but none of them were my uncles - so there ended up being a lot of back and forth after that. We had some people go out and look at the cars and low and behold, the car was missing.Their fix was an "oh well, have a nice day, it's not our problem." However, when they bought this storage, they ASSUMED RESPONSIBILITY which includes all the money people were paying thinking they still had stuff stored there. They didn't offer any sort of refund to my mom, and still to this day say it's not their fault. It's been a year of battling with them. Make it right and refund all of the payments since you took over, or we will get a lawyer involved.0/10 would never, ever, recommend. You know... unless you wanted your stuff stolen.
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March 2023 by Cody Anderson
Great place to store your vehicle, Jorge was great to work with and very friendly as well!
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February 2023 by Tina Johnson
My pop up camper was stolen alli recieved was a sorry and asked to purchase a special lock for my storage unit ( at least that could have been provided) also there is never anyone on site I called 2 days ago to speak to someone still have not been contacted.I seriously am considering leaving this property
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November 2022 by Richy Win
Edna is very friendly and a great person who takes customer service with joy??Keep up the great work, Mahalo???????
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October 2022 by tsukki lover
Enna is amazing! If you are looking for the best price and customer service! Knowing your belongings are safe… I’ll be moving the rest of my other storages here soon ... go here... Best in town!!! THANK YOU Enna FOR EMACULANT SERVICE..I appreciate you! ❤️
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October 2022 by Nancy Vervalin
Edna is amazing! She is so patient, kind, and, helpful. She is welcoming, warm, and caring. Excellent customer service.
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October 2022 by Lori Brzezinski
Edna is the best very friendly,and I want to say the facility looks a 100 percent better, new gate it looks so nice and feel so much better having a storage here. Thank you
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September 2022 by Lilly Lassen
This place is great! I was able to store my personal belongings and vehicle at a great rate. Had no idea there was an option to have an alarm on the door to my storage unit! This spot is a little hidden which is another thing I really liked. I highly recommend them
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September 2022 by Kimberly Volpone
I'm so grateful for Edna I'm in another state and she's really helped me out with all the chaos that the last owners left thank you and Jeff so much for your time I appreciate you
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September 2022 by Heriberto Romero
Edna is a very valuable employee. She is friendly and smiling, and easy going. Please buy her a coffee.
